tl;dr a manager at P&C told me that they don't need LGBTQ people as customers
I spoke to a manager because the P&C at Pine Tree Road had a Salvation Army bell ringer outside. A lot of people don't know that the Salvation Army is a political lobbying organization, that donates millions of dollars every year towards lobbying for laws discriminating against LGBTQ people. All around the world, the Salvation Army has historically fought against LGBTQ rights, with money they get from quarters thrown into kettles. Here's one article documenting just some of their anti-queer history: https://www.huffpost.com/entry/the-salvation-armys-histo_b_4422938
The point is, I brought this up politely to a manager who was hanging out by the office. He was immediately dismissive, told me that he can't be bothered to learn where an organization spends their money, and that he sees it as charity. There are many charitable organizations in Ithaca, like Loaves and Fishes, that don't spend the money we give them trying to lobby against gay marriage laws. I doubt the P&C would allow a local person running for public office to campaign in their lobby, as it would be seen as "political." The manager essentially refused to listen to me, and refused my suggestion that he do the research himself and think about it. I should emphasize that I never raised my voice or became angry. His defensiveness and discomfort was clear from the moment I spoke up. He said "I don't wanna get into all that," but the store got into it when they invited the Salvation Army in the first place. At that point, they should listen to critique.
The thing that motivated me to write this review was that this manager took it an extra, unnecessary step. I said "All right, well, I've told you this, you can do your own research, it's up to you," and I turned to leave the store. I was walking out - and again, I created no disturbance or raised voices. I was leaving. And the manager called me back, making me turn back around, and said, "You know what? If you don't like it, then don't shop here." He felt motivated to call me back to tell me that, if I care about this issue, they don't want my money.
I don't spend my days looking to talk to local grocery store managers about homophobia. I have a job and things to do. The store welcoming the Salvation Army is what created an inhospitable environment and motivated me to speak. I offered the manager more information, and suggested he do his own research. His reaction was to tell me not to shop there anymore, because it was impossible for him to even consider that the store might be doing harm to people like me - locals - by inviting in this massive worldwide lobbying organization. His immediate reaction to "hey, this thing is homophobic, you should think about it" was "we don't need queers here." He could've just let me leave, but he felt the need to specify that their store is going to take a stance on homophobia; surprisingly, a pro-homophobia, pro-discrimination, pro-lobbying Congress to take away peoples' rights stance. Okay. read more