Great service. Just moved to the san bernardino area and I was looking for a new nail salon, gave…read morethis place a try and I was given the best service and experience. Got a full gel set and pedi,came out so cute exactly what I wanted, I will definitely be back.

Never again!! New to area and seen this location had great reviews so decided to try. Went in with…read moremy daughter we both got full sets. I got a short set with black French tip and my daughter got an almond shape with also black French tip. She also got a pedicure. When the owner was done with my set I was so unhappy. She did a sloppy job and she rushed thru. My daughter's set was done by D which I thought was better than what I got. I complained to D about my set so she offered to fix. Walked out paying $193 I was shocked!! Never again would I give them my business

Here for walk in mani pedi. Was seated within 5 minutes. Lisa was my tech and she was friendly and…read moreso sweet. Music was relaxing & it's a nice looking salon. The only thing I don't love is tips cannot be added to card, but since ai know this I can come prepared, or use the ATM here to pull cash because Lisa definitely deserves a tip for her service.

I've been coming here for over 10 years, tip well, and am always remembered and greeted warmly, so…read moretoday was a shock and disappointment. I had waited a few months to let my nails heal from acrylics and decided I wanted to try acrylics again. It started when I asked for French tips with a light lavender tip based on a color I found in the regular nail polish. I said a color close to that, knowing it was not gel. She said that's a regular color, pick from here, and thrust the gel colors toward me so quickly they fell to the floor. One handed, I grabbed them and tried to flip through them because she had already started gluing the tips. She seemed annoyed and kept asking if I wanted white. No. I had to repeat several times. I wanted something a little different today. I wondered if she thought it might not look good and asked her. She said just pick your color. She also said the color I wanted was not light lavender. I asked what she thought it was. She didn't answer. I thought maybe she didn't hear me so I asked again. She ignored me, so I gave up and settled on a different color. It got worse when I asked if she could file my nail bed lightly since it took several months for my nails to heal. She kept repeating that she had to file my nails to put the acrylics on. I told her I realized that I just wanted her to do it lightly because my nails had been so damaged. She was visibly annoyed. She then became even more frustrated when I asked if she could make the nails shorter and more rounded when she asked how the sheep and length was . She repeatedly raised her voice asking "do you want oval then??" over and over when I simply said I just wanted a little rounder and shorter. She said, do you want oval or do you not know what you want? I told her I didn't know what oval was and asked if she had any examples. She said no. I had to Google it myself. Oval wasn't what I really wanted, but since every small request seemed to irritate her, I settled on oval. To make matters worse, my card chip had an issue and my Apple Pay didn't go through. She thrust my phone back at me and slapped down a receipt saying "See? See??" as if my card was declined. I had just used Apple Pay at CVS. I told her I could go get cash, but she wanted me to Zelle her. To make matters even worse, my banking app wouldn't recognize my face (maybe it's I was so frazzled by her behavior?? IDK!) and locked me out after too many failed attempts. I told her I would run straight to my bank. She said accusingly, "Leave your phone" -- as if I would walk out without paying, despite being a customer for over a decade. I raced to the ATM, was still locked out, and had to call my bank. I was in a panic. I finally got through, they unlocked my account, I raced back, and paid in cash. No apology for her rudeness. Anyone deserves basic respect and patience,, but as a long-term customer, I especially deserved some patience and trust when I had some embarrassing technical issues clearly beyond my control. I was shocked, and I will never spend my money here again.

So glad I found this hidden gem near home. Third time coming here, and I am never disappointed…read more Forever a customer.

Although I am happy with my nails and everyone was very nice, the price was a bit too much for me…read morefor the quality and level of service. 86$ for a fill on very short, square round nails while tools, towels, and files were clearly reused and dirty is kinda silly. I just got French tip and I can't even say that they look perfect. I didn't say anything during, because I really didn't expect them to charge so much. I just truthfully expect a higher level of cleanliness at that rate. I didn't even get my cuticles cleaned, cut down, a hand massage, or anything special.

first time here and though the customer service was phenomenal the service didn't match up with…read morethat at all sadly :( got a pedicure with acrylic toe. an it just wasn't done right. Wasn't cleaned up and acrylic was not placed over whole nail like it's supposed to be

I like this place after my original nail tech of 10 yrs left to her country it was so hard for me…read moreto go anywhere else cuz I'm a really picky person when it comes to my nails. Gave this place a try and Diane is the best she does fast work and does such good work. I'm so happy I finally found a place where they do good work.

Well it's been awhile but I came back to my fav nail girl & she didn't disappoint. It was like it…read morewas yesterday not pre Covid! Her quality is excellent & with a full set she knew what I wanted without hesitation or needing to ask! I called same day and asked for a specific time & got right in. Note : hours are minimal & some days maybe need to be shortened for business for emergencies but I completely understood. Full set prices were extremely affordable & beautiful results. Thank you for the welcome return!

I have Ricky do my nails they always last long. They don't fall off even 3 weeks or a month later…read moreand he always takes his time do make sure they are shaped nicely

Highly Recommend!…read more Today I visited Lucien Nail Spa to prepare for my birthday, and I couldn't be happier with my experience! I brought in an inspiration photo, and when I say Minh did an AMAZING job he absolutely nailed it. I am in love with my nails and the design. His customer service was truly top tier. Lisa at the front desk was beautiful, polite, and very organized and professional. The lovely lady who did my pedicure had such a kind, warm, and endearing spirit -- it really made the experience even better. The entire salon was clean, all chairs were fully operating, and every nail tech I interacted with was a pleasure. I even got to relax and enjoy some great cooking shows while being serviced. Everyone was sweet, welcoming, and professional from start to finish. I highly recommend this location and will definitely be back!

Ate as usual, I've gotten so many compliments from my friends and everyone keeps asking where I got…read morethem done. Service is amazing everyone were super nice. Best nails spot in the IE!

For the past year I've been going to an individual nail technician and thought if I stuck with her,…read moreshe'd learn my difficult nails and be able to get my nails to the length I want them; but everytime I went, I'd break a nail or my gel builder overlay would lift before I was ready for another fill. Like I said, my nails are difficult; they start to curve inwards when they grow longer, and they also grow outward and upwards on some of my nails. Pretty much the opposite of what you'd want for your nails. It wasn't until I started coming to Jackie that my nails started growing longer, with no chipping, and no lifting. I've been coming to Jackie for about 3 or 4 months and I'm able to go about 3-3.5 weeks in between my fills. Jackie also has given me great advice on how to keep my nails healthy, and I feel that we've built great rapport with how communicative she is with scheduling my nail appointments, her friendly vibe and the chill atmosphere that the other staff gives off in the salon. I love coming here and plan to take my boyfriend here for his manicures as well.

I have been going to Polish Nail Bar since I was 14, I am now 20 and I have never been disappointed…read morewith the quality of nails they do, with their service and the overall vibe the girls provide. I started going with Jackie and then Nu, and now my go to is Tina. They are all amazingly talented and have tried a variety of styles on my nails. I love them so much that I recommend everyone to go to them. I am grateful for Tina because she has saved my mom and I's natural nails and has encouraged us to embrace the health of nails by using Hard-gel. Anyways they are great! I also provided some of my fave sets!!

I've come here a few times to get pedicures, acrylics, and mani/pedis for my daughter. I been to…read moredifferent places and always end up back here. The service is good and the price is great. Each time I've worked with someone I've had good service. I recommend coming here if you want your nails to look good and to last a while. I will make this location my regular place going forward.

They will put anybody on your feet and get mad because u don't except any kinda work they want you…read moreto just sit there and let them do what they do and except whatever they do it rather is right or wrong. Look at my photo of my feet look horrible.

Tracy usually does my nails and I love the quality and work she does. They last about 3-4 weeks…read moresolid. I usually get a fill about every 3 weeks. I also get gel pedicures. They have good prices. PSA - you have to call ahead to see if they have space that day or schedule for another day. There are only 2 techs working and they book up fast.

I can't believe it's taken me years to review this place, it's the best! They were temporarily…read moreclosed but they are open and take appointments! They are so caring and kind, and the prices are so great! This is by far the best nail salon I've been to.