1. Ozark Wood Care

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Eureka Springs, AR

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Ozark Wood Care

3.8 (4 reviews)
Closed • Closed

Services - Ozark Wood Care

Exterior staining

Interior staining

Carpenters

Ozark Wood Care Photos

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Pemberton Painting

Pemberton Painting

(1 review)

I would NOT recommend Pemberton Painting, Penny Pemberton of Eureka Springs, Arkansas…read more We hired Pemberton Painting, Penny Pemberton, she never even showed up on the work site to approve or disapprove of the work that her hired workers did. They worked on our home located within the historic loop of Eureka Springs, AR. They installed spindles on our porch upside down. They did no prep work before they painted, and the paint began peeling within 6 months. Areas that we paid her to repair were never done. We called her back to examine the work, and we walked around together for an hour with a clipboard as she made a long list of substandard work that her workers did. She said she would redo the work, at no cost to us. That conversation was in August of 2020. We have never seen her again. She will not answer texts/emails/voicemails. Sadly, we had paid her in full. My husband halted the work done by her company, after he saw the substandard work that her company delivers. We were greatly distressed by this and even sought advice from local clergy, who told us that we would be "doing a community service to take her to small claims court", so that others in the community would not be taken advantage of by her any longer. We hired a national chain painting company, Certa Pro, to come in and do the rework of the work that her company did at a substandard level. It will cost us thousands to pay for the rework. I would not recommend Penny Pemberton, Pemberton Painting to do any work. She only shows up on the job site to take more money. She hires people that have little or no training. Almost anyone can hold a paint brush, but that does not make them a painter. We are very sorry that we hired Pemberton Painting.

Harrison Handyman and Construction Services - Living Room Remodel-Fireplace, Flooring, and Paint

Harrison Handyman and Construction Services

(3 reviews)

I had Harrison Handyman fix my driveway, and they were very professional and respectful of my…read moreproperty. They had the whole thing done in 2 1/2 days and the price was very reasonable. I highly recommend them.

The Good: Their Employees The crew were really a 5-star…read morerating. They were kind, respectful and honest. I had fun working with them, and they are a valuable asset to the company. The Bad: Communication Disconnect: There seems to be communication disconnect between the management/sales and crew. The crew showed up with 2 12' ladders (16' reach height) for a 24' ceiling spray job. They had to borrow my scaffolding to be able to tape off the rafters (wanted to leave them black and not have any spray foam on them). This was an inefficiency to the project. Equipment failure: The first day they discovered there was a plugged line. I helped troubleshoot for several hours and eventually we got the line flowing but ran out of time to spray that day. Second day: The spray gun malfunctioned. I helped troubleshoot for a couple more hours but without success. Lessons learned is the crews need time to service their equipment. Spending 4 or even 8 hours for an employee to complete full maintenance on a machine that costs tens of thousands of dollars is worth it in my opinion. Delays: The project was delayed multiple times due to other projects. After helping fix their machinery and the time off I had to take from work, I felt that it would be nice if they could could comp a portion of the spray or include another part of the house spray for free. After a negotiation attempt in person, I was told that they had plenty of business and would not be impacted if didn't use them for business. I left with my money back. I will not be using them again.

Ozark Wood Care - contractors - Updated October 2026

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