I hired First Star Exteriors in September 2020 to install a new roof and fix attic ventilation…read moreproblems noted in my inspection report. Their solution was to add two turbines to prevent heat buildup and future damage. In late 2024, I discovered a leak in my kitchen ceiling. First Star immediately blamed my solar panels, but my solar company confirmed the leak was nowhere near their system. Soon after, another leak appeared in my living room ceiling where no panels exist. An independent roofer later confirmed that the attic ventilation was not properly addressed, the roof decking is compromised, and there are now five separate leaks. The results have been devastating: costly mold remediation, multiple ceiling repairs, and two years of mold-related health issues. This is exactly what I paid First Star to prevent. To make matters worse, I've called and emailed repeatedly--including to the Director of Operations and the owner--for over six weeks without a single response. First Star not only failed to deliver on their promises but left me with tens of thousands in damage. I would strongly warn others not to trust them with your home.

I had storm damage to my house after tornados went through our area in Northwest Arkansas. Coleson…read moreand his crew came out within a week of my call and got everything fixed up while I was at work. The process was simple, they were very professional and quick, and he was very responsive to text/call. I would suggest them for a future home finish or fix and will be using them for all my future home exterior needs!

This summer I wanted a whole home generator installed to prepare for whatever month Northwest…read moreArkansas decided to have a snow storm. I was a little nervous about the entire process since it's a larger purchase. I talked to Twyla, who was super helpful and worked well around my crazy schedule. Jason, the owner, came out to take a look and give me an estimate before sending his plumber and electrician out. We agreed on the scope of work, I paid a deposit, and they got me on their schedule. The electrician, Mark, walked me through everything and even helped me connect the generator to my WiFi too! Would definitely recommend the Arkansas Remodelers team if you're looking for a local company with great customer service !

My hope is that no one else has to experience the same pain that we have gone through and are…read morecontinuing to go through. Jason Yount is an unethical, crooked "contractor" that will lie to you, take advantage of you, manipulate you, and will perform the most inferior quality work. He will also NOT take responsibility for any of the damages he has caused. When we gave him a list of our frustrations with him and the work that he performed, his response to us was "I understand guys. I'm frustrated too." Here are the main issues that we faced: - Both sinks in the kitchen ended up having leaks. TWO different leaks. One of the sinks lead to water damage to the ceiling in the basement. Jason will not accept responsibility and will not pay for the repairs. We tried to file with his insurance but they informed us that general contractors are not liable in the state of Arkansas if a subcontractor performs the work. Jason didn't do any of the remodel work himself. He subbed out every part of the job. We are having an issue filing with the subcontractors insurance as well. We will end up paying out of pocket the thousands of dollars it will take to repair the damage caused by the leak. - We had the kitchen countertops replaced. The subcontractors were Northwest Granite. We aren't exactly sure what happened while they were installing the countertops but their fingerprints will not come off of the granite. The company has sent someone out five different times to try to get the fingerprints out. All we've noticed is that whatever substance created the fingerprints is just being smeared along the countertop as they've tried to scrub off the fingerprints. Two of the times that they came out to address the problem, they left us the chemicals and basically said that we needed to scrub the fingerprints out ourselves. Another kitchen remodeling company told us that it will be impossible to get the substance out because they've ground it so far down into the granite. - We asked for the corbels to be removed from the cabinets. Several pieces of wood from the countertops were broken in the process. Jason refused to take responsibility and would not fix the pieces of wood that were broken in half. A cabinet specialist came out and give us a $300-$500 price tag to fix the cabinet damage. - We were never told that the backsplash was going to be broken in the process of the countertops being replaced. It was a huge shock when I went to look at the progress and saw that the bottom row of backsplash had been beaten in half. In the process, the Sheetrock behind the backsplash was beaten in. The Sheetrock will need to be replaced on the entire wall now. There was ZERO communication warning us that this would happen. - As mentioned above, there was an initial leak in the main kitchen sink that I caught on the very first day that the work was done. Multiple issues came from work that Joe Roseblum with Marine Veteren Plumbing performed. - The work was supposed to start the last week of May but it wasn't actually performed until early August. Jason is TERRIBLE at communicating. You can call or text him multiple times and not receive an answer. Our experience was that he would introduce us to his subcontractors and then leave us to arrange all of the details. The ONLY time Jason stepped in was when I was ready to call the job off due to the material issues, communication issues, and timing issues. - Jason was supposed to be replacing the vent hood. I told him which vent hood model I wanted TWO MONTHS before he even started trying to order it. By the time he got around to ordering the vent hood, the model was on backorder. It is now no longer being sold. - We picked out faucets from Lowe's that we wanted to use on the island sink and main sink. Jason told us that he wouldn't install the ones that we selected because they were cheap and low grade quality (Moen brand). He forced us to select "high end" fixtures from his supplier. - Last but definitely not least is the money. We have never received a final receipt for the work performed. I have no doubt that if he were to read this and give us a final receipt with the breakdown of costs, he would try to get more money out of us. He totally lowballed the estimate. We were told that our budget was $8k for the granite/quartz and that it was a generous budget. The level we ended up selecting was either a high 1 or a low 2 (out of 7). We picked one of the most inexpensive types of granite and still went over budget. I feel like Jason was trying to give us a low initial estimate with a low material budget so that we would end up choosing him over other contractors. Another issue is that the price quoted was for 3 FULL slabs of granite. They definitely didn't use 3 full slabs and we weren't given any remaining granite. Jason lied to us and denied this when we tried to address it with him. DO NOT work with this sleazy, immoral man. We will be reporting the him to the Contractors Board of Arkansas.

Had a minor issue with the fascia loosening on my guest house about a year after the construction…read morewas completed. I called Westin on May 20 to let him know about the problem. On May 27 the repair was completed. Only one week! Way to go Westin, that's a great example of how to take of your customers and build a strong business reputation.

We hired Marx Construction for a complete remodel of a home we recently purchased in Bentonville…read moreand the transformation has been outstanding. This was a major whole home project that included a new roof, new plumbing, an updated electrical service panel, and a complete interior renovation. The kitchen, bathrooms, lighting, finishes, and many other features throughout the home were replaced or upgraded. The finished house feels completely renewed. In addition to remodeling the home, Marx Construction built a detached six-car garage next to the existing attached two-car garage. It gives us all the space we need for a workshop, vehicles, and recreational toys and it fits beautifully next to the home. A special shoutout goes to Jerry, the company pool and spa specialist for the incredible pool remodel. They installed all-new equipment and added waterfalls, lighting that changes colors, smooth coping and the ultra-smooth PebbleSheen pool finish is especially comfortable on our kids feet. The Mediterranean inspired color gives the water a beautiful inviting look that complements the rest of the property perfectly. The estimate was very accurate for the original scope of work. We made several changes during construction, and Marx Construction clearly documented them through change orders. Even with our added requests and revisions, the team remained flexible, were accommodating, and easy to work with. Before choosing a contractor, I reviewed four other companies. Marx Construction stood out because they were the only one that offered to personally take me to both active and completed construction projects, Instead of relying solely on photographs or a slideshow, they gave me the opportunity to see the quality of their craftsmanship firsthand. That level of transparency gave me confidence in hiring them and the completed project proved that confidence was well placed. Marx Construction did an outstanding job on every part of this extensive renovation. I highly recommend them to anyone considering a small to major remodel, new construction, garage addition or pool and spa renovation in the Bentonville area.

Pinnacle roofing was wonderful. The crew was great .Had a great experience with Kristyn Jager. She…read moremade scheduling, and executions of work a breeze. i would highly recommend Pinnacle Roofing Look at the amazing work they did

A corner of our roof was damaged while removing a tree last winter. We had a new roof put on by…read morePinnacle three years ago so we had them come out to fix it. The invoice was higher than the quote. When I asked why, they said they had to replace a rotten piece of roof decking. When I asked how there could be a rotten roof decking sheet under a new roof they had no answer for me. Either my new 50 year warranty roof is leaking or they put shingles over rotten decking to begin with. Best part... they keep telling me they'll come out and see what the problem is but they don't. Dishonest management, quote is not dependable, service after the sale is non-existent. I'll tell whoever will listen. Aaron T

Great engineered foundation and overall building quality. Feel free to contact me at…read morebjwenzel@yahoo.com for more details.

I bought a 40' x 50' building that they created a dirt pad, poured concrete and built the building…read more After they construction was finished, they took top soil and spread it all around, like the building was there all the time. They walked me through each step, what to expect and notified me of each step on when it will be completed. They took all changes that I made in stride, customized it to look exactly like I wanted. I would definately recommend this company to all my friends ! They did an excellent job....In the middle of winter. If the weather permitted, they were on the job-site!

Had some wind damage to my roof and called Norton for repair or replacement quote. Will (William)…read morecame out and stayed for two hrs explaining to to me my options and his best advice on how I could save money. I was truly impressed with Will's knowledge and his willingness to explain in detail all of his expert findings on my roof. Will was also very helpful patching a damaged area to hold me over till I made decision on a more permanent fix. I was very happy with my experience with Norton/Will and fully recommend them for you roofing needs. Thanks Will

Norton's put in our roof and gutters last summer, and they installed a faulty downspout on our…read moregutter that had a 3/4" gap in the back. When we received heavy rains, water gushed through this gap towards our house. Water got into our interior wall and under the wood floors, causing thousands of dollars of damage. I had them come take a look at the gutter, and they agreed that it was poorly installed and damaged. Bryan from Norton's told me numerous times that he would get our floor fixed. Well, he was lying to my face and did not try to help us out. Norton's spent the next month avoiding my questions about fixing my floor, and finally Beau Norton called me and told me they would not pay for damages and that there was never a problem with my gutter (which he never looked at). He interrupted every sentence I tried to say and was unbelievably rude. I only gave them 1 star because I could not give 0 stars. Norton's did poor work and then made it worse by being jerks. Find someone else to do your roof.

They did such a piss poor job doing the caulking job on my house IN JANUARY and in July I still…read morehave not heard a word. Just look at the pictures.

We got gutters 10 years after we bought our home. We knew we always needed them but finally chose…read moreFES. Service was quick and it was affordable. My house looks great and I'm glad we finally did it.

We had a leak develop around a dormer and discovered that the original 1995 roofer and the 2011…read moreroofer who handled a replacement roof due to hail did not do us any favors by cutting corners and doing sub-standard work. I found the GAF website and learned how a great roofing company does a roof. Ozark Mountain Roofing is classified as a "GAF Master Elite Contractor" because of the training their people receive, the quality of their work, and the quality of the GAF roofing supplies. They completed a 4,200 sq ft 12/12 gabled roof in 2 days and I was impressed with how well their roofing crew worked and the quality of their work. I am 100% satisfied and will gladly recommend Ozark to anyone looking for a new roof! Take the time to visit the GAF website and learn about roofs and how to evaluate the contractors and their bid.

I replaced all the low profile vents in the roof with 3 14" turbans, I really appreciated the…read morequick response and what I got was tremendous value along with excellent work. Project was completed in short order and am extremely satisfied. I especially want to thank Boaz for giving me quality and value at a fair price.