Poor Quality Work. I hired them excepting them to be professional and do commercial wiring but it…read morelooks like it was done by a Second Grader. Wires were all tangled and they routed my boxes down to the floor instead of up on the shelf as I requested. I had to have another company come in and fix all of their mistakes. Will not hire again!!

As a previous owner of other home security cameras I was wanting something not connected to WiFi as…read moreI was shown HOW EASY it is to hack into anyone's WiFi and peep on them through their own cameras. Privacy is important to me so that was an immediate no for me. Ring DOES NOT offer that. I'm also trying to switch over to support local businesses and needed someone with knowledge of wiring because the electrical in my house was atrocious by the prior owners. Sean was professional and knowledgeable about what I needed and was able to steer me towards the right options that fit my budget. He installed the cameras, did the cable/wiring and went over how to record and playback so I can view from my phone while I'm away. Overall great service and I will be using them again to install cameras for my business. The peace of mind is amazing and I don't have to worry about hackers.

If I could leave zero stars, I would. This has been the most frustrating and unprofessional…read moreexperience I have ever had with a service provider. I moved in 2023 and spent months trying to get my existing security system properly reinstalled at my new home. The original owner, Curtis, never followed through. When Fortress Security took over, I was hopeful things would finally be resolved. I was told to contact the new owner, Tony, directly. I did just that. I reached out by phone in January 2024, showed him the photos of what needed to be installed, and received no follow-up. I followed up again in March to express my frustration after months of silence, and again received no response. Meanwhile, I was being billed full price for service, despite the fact that only part of my system was functioning. One of my two monitoring services never worked at all. I provided full documentation and screenshots when I finally requested cancellation. I also asked for the final month to be waived, given the long history of ignored messages, failed service, and broken communication. Instead of taking any accountability, I was told I still owed for July because of a 30-day cancellation policy. Then it got worse. I was told the following by someone representing this company: "We honestly don't want customers like you. We have had amazing customers all these years. So you canceling is a blessing." That is the level of professionalism I received. I remained polite and patient through this entire experience, even when I was being ignored. That response confirmed I had made the right decision by leaving. For comparison, I spoke with a SimpliSafe representative who came to my door tonight at 6 p.m. Their technicians arrived around 7 p.m., and by 9 p.m., my entire system was installed and monitoring was fully active. It was done the same day, without excuses, attitude, or delays. I do not take leaving a negative review lightly, but this company earned every word of it. From the lack of communication, to the failure to deliver service, to the rude and dismissive final message, this experience was unacceptable from start to finish. I hope this review helps others avoid the same situation.

Tony and his team are top notch. They were on site quick to evaluate and then scheduled the…read moreinstall as soon as possible. Now we feel safe and protected in our buildings and on our property. Thanks Fortress for adding us to your family! We are blessed to be here.

We recently purchased a new home and found Heath and his company via the Thumbtack app and…read morescheduled an appointment for a Ring doorbell install. Heath was incredibly quick to respond and schedule the appointment. After such a positive first experience and learning more about the scope of his work, we reached out to him directly and worked with him to order and install an outdoor TV and mount. Once again we were very happy with the process and the end result, and are already working with Heath on some other items we need done around the house. Strongly recommend working with Heath!

Heath has installed 4 security systems in my businesses. He is fair priced, does research to help…read morefind best system for your situation, is always responsive and is there when he says he will be. Very responsive to questions both before and after the install.

We had an alarm system for our business installed by Electronic Solutions. The serice was great…read more The price was very competitive and the installer was very professional. I highly recommend.

From the owner: Electronic Solutions is a security and communications integrator serving the greater Missouri…read moreOzarks area. We provide effective system solutions for residential, commercial, and detention center applications including: burglar and fire alarms, security cameras, door access control, intercoms, telephone, and commercial wifi.

Absolutely the best guys in town! Anything from dock wifi to home theaters! Hard working bunch that…read moreget the job done right! 5 stars any day!

We hired this company to reinstall our A/V system after our move. Very simple system consisting of…read morea Sony tv ( wall mounted), a Sony receiver, Oppo Blu-ray, RTI remote and streaming AppleTV. We purchased a pair of in ceiling speakers from them. The owner gave us a verbal quote of $1200 NTE $1500. Seemed a little high (we moved from Southern California where everything it seems, is higher priced than here) but decided we could live with $1200. Imagine our surprise when we received an invoice 40% higher than the NTE quote. We were here watching the installers the entire time, they were not working the number of hours they attempted to bill for. My husband and I cleaned up all the mess from the install ( insulation and drywall dust all over our floors, carpets and furniture ((no drop cloths used)). We asked the owner a number of times about programming the RTI remote and he assured us it would be easy just like our installation. I asked our installer from SoCal to email our program to the owner, which he did. It still took a number of calls to RTI support and our SoCal installer to finally program the remote. In fairness, the owner did remove a little more than $700 from his invoice. He claimed the $1200 bid was for labor only. We assumed his quote included labor, speakers, wire and misc ( everything we spoke about for our "straight forward, simple install" as he called it. Live and learn, get everything in writing and ask for references and check all references thoroughly! I think what bothered us most was the constant excuses and blame assigning that went on. Contact me if additional information is needed