, I would like to share my experience of residing in these apartments for over four years. During…read moremy tenure, I encountered numerous instances where individuals entered my apartment without my explicit consent, despite my previous warnings expressing my discomfort with such actions. Regrettably, these incidents persisted. In response to these repeated breaches of my privacy, I was compelled to file multiple police reports, including one for burglary due to the damage they caused to my door. Furthermore, I was left without an air conditioning thermostat for approximately three months and a patio door for six months. Even when my apartment flooded, causing significant property damage to my own, I recall that staff or maintenance did not respond the following day. Subsequently, I was presented with a document from Janet in the office, which essentially stated that my apartment had never flooded. She had provided me with a different description of the purpose of the document, but it ultimately amounted to requesting me to claim that my apartment had never flooded, despite the fact that it had . She had deceived me and had to sign a document that was false. that wouldn't be the first time. The situation escalated when the maintenance staff and apartment associates disregarded my property rights by accessing my belongings without my permission. . A particularly egregious incident occurred when the maintenance/staff did not offer assistance to enter my apartment after I had locked myself out. However, when they wanted to gain entry themselves, they disregarded my changed locks and essentially broke into my apartment. I recall a specific incident where I had just left my apartment and, as I was about to go leave the gate , I noticed the maintenance staff entering as I was leaving. Within a matter of minutes, they had already reached my apartment. They explained that they were looking for something and cooling and heating wires in my unit, which I understood to be related to the time of year when I did not have a thermostat. It is concerning that many of the similar instances mentioned in previous reviews that have been removed from the platform. However, there are still numerous similar reviews available. I am not the first person to have experienced these issues, and I believe it is important to raise awareness about this matter. Despite events, these individuals persist in attempting to extract an excessive amount of money from me, even though I was paying more than the amount I had initially stated. The discrepancy between what I paid and what they collected remains unclear, and I am uncertain of their intentions. Nevertheless, they are attempting to charge me an additional 15,000.

Love this place. The office staff is super sweet and attentive. Everything is kept clean and up…read moreto date.

I have lived here for years and years. Every year I look at different complexes and always end back…read moreat Hampton Cove. I just cannot find the same amenities and attached garage for a similar price. They offer great value. My friends are always surprised when they find out the cost of by rent-- they all asume I pay a few hundred more. All my maintenance issues have been promptly taken care of. I've never had issues. All the staff I've interacted with have been polite and helpful. It is pet friendly, has two pools, and generally nice grounds.

The VOHC has great office staff and maintenance. They made my move from GA very easy.read more

I am areal estate agent and I called Amy to let her know that my client had obtained a new job and…read morehad to start work on Monday. I expainedI would need a fast turn around. I sent my client here and he was so impressed with the service delivery and the apartment he would be getting. He applied on the spot with Amy. He loved the property and location, since he works on the northeast side. True to Amy 's word she got my client approved and the move in was within two days and in time to start his new job.. I so appreciate her efforts. I will definitely send more clients to Amy. And the rents are so reasonable. Demi the Locator

I'm very thankful for Amy on the seamless application process.Amy was wonderful and explained to me…read morewhat I should know since it is my first apartment. She answered all my questions and love the property and apartment. Very clean .. great special and great price.

Lived here since 2024 and we love it here! Leasing office is so nice and accommodating, and the…read moremaintenance guys are GEMS. It's quiet and safe here, perfect for a family. Kids can play in the parking lots safely.

I'm extremely disappointed with how management has handled the ongoing speeding problem throughout…read morethis apartment complex. I have repeatedly raised concerns about vehicles driving at unsafe speeds, yet it took weeks for management to even post a notice addressing the issue. This is especially concerning around the townhomes, where there are no speed bumps or other effective traffic-calming measures. Children regularly walk through this area to and from the school bus and bus stops, and vehicles continuing to speed through the complex creates a serious and unnecessary safety hazard. Posting a reminder after weeks of complaints is a start, but a social media post or notice alone does not physically slow vehicles down. I strongly believe management needs to take more meaningful action, such as installing speed bumps or other traffic-calming measures in the townhome areas before someone gets hurt. Residents and their children should be able to walk through their own community without worrying about vehicles speeding through residential areas. This issue deserves more urgency and a real solution, not just a reminder to slow down.

I moved to Carlyle Place almost a year ago from a nearby "luxury apartment complex" and I can tell…read moreyou that I like this place considerably more! Not only am I saving over $850 a month, but I'm MUCH happier here for several reasons: 1) The management here is unusually responsive to maintenance issues, unlike the "luxury" place. Major kudos to Tracy, the office manager, who bends over backwards to "make your day great" - she always answers the phone, "how can I make your day great". But I also have to say, everyone in maintenance and at the office are always friendly, courteous and eager to answer your questions and help out. 2) Carlyle Place is attractive and quaint and my apartment is conveniently laid out. The "luxury" place was noisy (constantly heard the drone of an emergency helicopter landing at the medical center. The "luxury" place had extremely low water pressure. Here the water pressure is excellent - believe me, that's important. 3) Carlyle Place seems to be very safe; so far, so good. At the "luxury" place, over $600 of packages were stolen and when I caught the culprit on video, they did nothing about it - I received one excuse after the next. (The burglar picked up the package and then put it back down when he noticed the security camera that I just installed - this happened at 2:55am!). I highly recommend Carlyle Place. Living here is just so easy!

I strongly advise against renting these apartments. In June, we were searching for a place near my…read moredaughter, who was about to have her baby. We decided to move into the same apartments as her so she could receive a $300 credit. The leasing agent, Tracy, showed us a "2 Bedroom 2 Bath" unit quickly, and I realized later that no lights were on during the visit. Since my daughter wasn't feeling well, we did the paperwork over the phone. I was stressed out that day because I knew that my daughter was due any minute. On moving day, we found the apartment hadn't been cleaned. We had to go to Home Depot to buy cleaning supplies because everything was dirty, from the toilet and shower to the stove and blinds. We cleaned it quickly and moved in due to my daughter's recent delivery and her baby being in the NICU. As we settled in, we noticed several issues. The apartment had a significant mosquito problem, and the washer and dryer were so old that they were damaging our clothes. We also struggled to get the dirt off the floors and noticed what appeared to be mold in the shower. We reported these issues during our move-in inspection, but the management took no action. They simply painted over the mold repeatedly every time someone moved out, without addressing the underlying problem. We also faced issues with the dishwasher, water quality, mosquitoes, and roaches, but the management refused to take responsibility or make any improvements. The air conditioning unit stopped working, and their solution was to pour water over the old, rusty unit outside. They blamed the high electricity bills on the old units and didn't make any effort to improve the situation. The pool was unusable due to mosquitoes, and I developed a rash after using it once. Additionally, our mailbox was robbed, and the management showed no concern about these security issues. The lack of care and accountability from the management was evident in their responses to our complaints. They failed to address safety, maintenance, and environmental issues and were dismissive of our concerns. The "live it, like it, love it for 30 days" offer was overshadowed by the overwhelming challenges I was facing with my daughter's postpartum care and the baby's hospitalization. Do I recommend these apartments to anyone looking for a decent place to live....NO? Save yourself the headache and the stress of dealing with the condescending, patchwork, crappy apartment complex and do not move here.

This is a very nice complex. Christine is the best. She has been in touch with me since touring the…read moreplace to let me know what's available and when. Unfortunately, the timing has not been in our favor. If you have time to wait for an apartment this is the place to be. Check out their pool!!!!

update after move out…read more.. reasons why my rating significantly dropped: 1) ROACHES!!!!!!! we got our apartment sprayed at LEAST 6 times with 1 supposed "bombing" and the roaches never left. our dishwasher was completely unusable due to the tons of roaches that made a home inside it. not to mention roaches in the STOVETOP and in kitchen appliances!!! no matter how much we cleaned and got sprayed they never went away. we actually weren't given our full deposit back due to the state of the dishwasher (which was never used by us) 2) lack of security!!! had my car broken into (like many others) and all they asked for was an apartment number at the front desk. filed a police claim and nothing happened. apparently this was an ongoing issue that had happened multiple times before. also the fact that we were told our entrance gate code would change every few months and remained the same for the entire time we lived there. 3) trash pickup. our trash can was constantly not being picked up, and we received letters saying it was too heavy (which it hardly was) or torn into (mice/cats would get into it when we would place it out). it was very annoying!!! overall, it was an okay living situation. i wouldn't live here just for the roaches alone. you decide!!!

Luxury is truly an understatement! I absolutely LOVE living here!…read more It's so safe, peaceful, and genuinely feels like a true community. I honestly feel like I live at a resort! The complex has beautiful, walkable trails that are perfect for taking your dog on walks, and the pool is absolutely amazing. The staff is also so kind, welcoming, and helpful. They genuinely go above and beyond, and I've never had such an amazing experience living in an apartment complex. I couldn't recommend this place more!

Ventura reality is awesome. These apartments truly are the best…read more The food truck are premium and the businesses customer service is at its best. They are out here in this heat feeding a bunch of people.

Unfortunately, my experience living here has steadily declined. There have been ongoing maintenance…read moreand structural concerns, including doors not locking properly, plumbing issues, broken security gates, and repairs that often felt temporary instead of properly resolved. Safety has also been a concern, with vehicle break-ins, lack of cameras, and unmanaged pet issues around the property. The property itself has noticeably deteriorated over time, while communication from management often feels dismissive rather than solution-oriented. Residents should also be aware that monthly costs can increase significantly due to added fees beyond base rent. I also want to note that management may publicly dispute concerns raised in reviews. However, I have documented proof of the issues I experienced, including photos, maintenance requests, and written communication. I stand by my review and am simply sharing my honest experience for future tenants.

Move in these apartments at your own risk. I lived there approximately 6 months. Every day…read moresomething fell off of the apartments; whether it was the patio doors. The big glass mirror upstairs in the bathroom, or something. My AC Leaked for weeks with me using a bucket to catch the dripping water; which contracted water bugs before maintance came out to try and fix it. The property manager name is Sara, and she is the biggest liar and the fakest person there is. If the meaning 2 faced was a person she would be it. She might have a okay looking face but her character is trash. The management with these apartments is not a good look for this complex.