1. Oxi Fresh Carpet Cleaning

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Oxi Fresh Carpet Cleaning

5.0 (1 review)
Open • Open 24 hours
Updated 2 months ago

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Services - Oxi Fresh Carpet Cleaning

Carpet cleaning

Re-grouting

Oxi Fresh Carpet Cleaning Photos

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Oxi Fresh Carpet Cleaning - My steps were burned by their scrubber. Notice the dark line in the center of the image.

Oxi Fresh Carpet Cleaning

(6 reviews)

After running 3 estimates for steam cleaning 2 La-z-boy reclining chairs, Oxi Fresh beat the others…read moreprices, hands down. Their customer service was professional and delightful. We scheduled and the cleaning service did not disappoint. My chairs looks brand new! Brandon, the cleaning technician, was friendly, courteous, efficient, neat and patient. We are extremely satisfied with Oxi Fresh and certainly recommend them highly. We will definitely call on them when we are ready for carpet cleaning.

I engaged Oxi Fresh Carpet Cleaning services with high expectations, hoping to revitalize one room…read moreof carpeting and three staircases in my home. Initially, I was pleased to welcome a seemingly kind and personable cleaner who assured me of her capabilities. We discussed the job, and I expressed our expectations for a thorough and satisfactory outcome. After about one and a half hours of work, she presented the supposed results of her efforts. Unfortunately, the "cleaning" she claimed to have done left much to be desired. Despite expressing our dissatisfaction, she insisted that the carpet was as good as it could get and promptly collected payment before departing. Upon closer inspection, our disappointment grew. We discovered areas on the stairs where the scrubber had seemingly been left too long, resulting in what looked like burn marks. Seeking a genuinely clean, fresh outcome, we took matters into our own hands, using a Simple Green solution in our Hoover. The stark difference between the areas we cleaned and those Oxi Fresh deemed "clean" was undeniable. In an attempt to address the issues, I reached out to the company, detailing the problems and requesting a redo of the job. Shockingly, I was informed that any warranty was voided because I had used Simple Green, and they refused to rectify the situation. Despite my plea, the owner declined to address the larger carpeted area but reluctantly agreed to redo the stairs. Undeterred, my wife and I spent hours scrubbing the carpet ourselves with an eight-year-old Hoover. Surprisingly, our efforts yielded impressive results - the carpet looked new and smelled refreshing. This disappointing experience with Oxi Fresh Carpet Cleaning in Knoxville, TN, has taught us not to rely on their services again. I share this story in the hope that others will not fall prey to similar frustrations when seeking carpet cleaning services. This is a link to a short video showing the dirt that was pulled from our carpet just two hours after Oxi Fresh Carpet Cleaning of Knoxville left our home. https://youtube.com/shorts/NGLTagVkVRA?feature=share As a side note, a gentleman came to our home four days later and recleaned the stairs. He was very nice and did a good job getting out the stains and dirt the other person left behind. Makes me wonder what the outcome would have been had he done the entire job. I guess I'll never know. I give 2 stars because of the person who came back to help. But overall it was an awful experience.

King's Carpet Cleaning

King's Carpet Cleaning

(1 review)

I received a recommendation for King's Carpet Cleaning from a very important source - my wonderful…read morehairdresser who happens to be married to the owner, Jeff King. At the time, I had no idea how invaluable that tip would be to me times three! Dec. 2010, my light colored carpet (~15 yrs old) was very stained (pets, food, beverage, and normal wear and tear). From the start, my husband and I were impressed with Jeff's credentials, customer service, and pricing. Overall we found him superior to other cleaning companies we had used in the past. Our carpet looks amazing - it was more of a restoration than just a cleaning. He also did an excellent job on cleaning my couch and several chairs. Feb. 2011, my dog found and ate almost a whole bag of M&Ms. Thankfully the dog is okay but my carpet was not! The dog threw up multiple times on my newly cleaned carpet and on an expensive wool rug. The stains consisted of not only chocolate but also the dyes (red was prominent) used in the candy. Jeff once again met the challenge. His expertise and additional research produced amazing results again. Two weeks later, my dog was sprayed by a skunk and came back into the house through a pet door. The skunk odor permeated throughout my house. For the third time, I called on Jeff for expert advice. He quickly gave me several tips on minimizing the stench as much as possible. He ordered special chemicals to treat the odor problem and made a service call the next day. In short, Jeff provided excellent service and prices. I highly recommend him. Does anyone want a dog? (Just kidding.)

From the owner: Carpet Cleaning, Upholstery Cleaning, Rug Cleaning, Pet Odor Control, Water Damage Restoration,…read moreRe-Stetching, and Carpet Repairs.

Oxi Fresh Carpet Cleaning - carpet_cleaning - Updated October 2026

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