Came from our family's cabin in northern mn on a road trip, one of our dogs had a corneal ulcer…read morefrom getting scratched in the eye so we decided to stop here because of the convenient location. Checking in was very easy and quick, no wait time at all. The staff was extremely friendly and identified the problem of our dogs' eye and prescribed medications in no time. Got out of there quick to get to our next destination on time. I cannot stress how friendly and kind the staff was; they even sent us a postcard when we got home! Would highly recommend this place, especially if it's on the go!!!

Everyone at Heartland cares about their clients, both the four- and the two-legged ones. We have…read morehad several pet emergencies and they are patient and understanding with both us and our pets. They are willing to work with us to find out what is wrong with our cats. When there was nothing left to do, they were very respectful and loving during the euthanasia process. They even gave us a clay impression of our cat's paw print! Highly recommend these vets for small animal care!

Very knowledgeable. 2 successful surgeries on my dog with minimal down time and she is back to…read more100%! I can't thank her enough. She is the absolute BEST! Thank you Dr Katie and Danielle for taking such good care of Naveda!

We can't thank Dr. Katie and her staff enough for the wonderful care we got for our dog's bilateral…read moreknee surgeries. The care was excellent. The communication was excellent. She truly saved our 2 year old pit/lab mix from years of painful activity with her excellent skill and care. We'd give her 6 stars if we could! Truly exceptional care!!!

The staff and vet Mike were all so kind and gentle..I raise ragdoll kittens, and I will continue to…read moretrust my cats in their care !! Thank you!!

The staff is courteous, professional and very good with my dogs. I trust them completely. When I…read morehad to put one of them down, they sent me a sympathy card. How thoughtful. They also take CareCredit which is a plus. They work with you for the wellness of your fur babies.

My dog and cat have been going to this vet since the beginning. It was a very easy process, they…read morekeep records of my animals next visit, vaccines and inform me a few months in advance by mail of the needed appointment. They then call to remind me of the appointment (approx. 1 day before). My pets never have any issues and my dog actually likes going to the vet, which makes me feel at ease and comfortable with this office. They get lots of attention from the staff when they are here as well. Any questions or concerns I may have get answered very quickly.

I saw on your website that you were open 8:00am on Saturday's. I loaded up my blind dog and dove to…read moreyour office at 8:30 am to an empty parking lot. You need to update your business hours for Saturday!!! No one was there!!!

I cannot express enough how grateful I am to Dr Brad Prestemon and staff. For getting my sweet girl…read moreCali in for emergency services and she was not a patient there. When our own vet (down the road) of 30 yrs would not even consider assessing her. Dr Brad was so sweet and professional. He knew exactly what was going on and after 2 days of vet care of meds she was on the mend and doing great. Heartland is our new clinic now. I highly recommend Heartland Faribault for your veterinary needs.

I had been to Heartland Animal Hospital with my family dog growing up, but I recently went for the…read morefirst time with my own dog. I adopted Panda about 6 weeks ago and have been going to a vet in Minneapolis near my house, but when I found out she was not yet spayed (and the cost to do that for an older dog in the cities), I decided to call Heartland since I figured they may be cheaper and I knew they would do a wonderful job. I explained my situation over the phone and the receptionist gave me a price (over $300 less than the vet near my home) with a thorough explanation of everything that was included (including using a laser since my dog is over 1 years old, pain medications, etc...) I scheduled an appointment on the spot with Dr. Candace Born (who came with high recommendations from my parents, as well as others in town who have seem her). Upon arriving, the staff at Heartland could not have been more welcoming and educational. They had a cute welcome board with Panda's name on it, and were patient with her when she was apprehensive about me leaving. As soon as she was finished with surgery, I got a phone call to update me on her status. I picked her up a few hours later, and one of the vet techs spent about 15 minutes going over post surgery instructions and answering all of my (many) questions. Panda is healing great and I could not be more happy with my service at Heartland! Now I just have to decide if its worth the drive to have them be my full time vet...

Zero stars. Ever since moving to Faribault, I've taken my pets here. They are AWFUL! My pug…read morerecently had her fist seizure and when calling the emergency line, no one picked up. Not only that, but when we took her in, they gave her a bag of fluids and the ve was nothing short of aggressiv. She was squeezing the fluid so hard and the IV came out twice! A month or two ago, I'd taken my Mini Aussie to get some vaccinations and the nurses were so mean. They put a plastic muzzle on her face which was obviously too small for her, they got another person in the room to hold her down and then they had the nerve to tell me to back up. My poor dog was so scared, she's never bitten anyone unless she got a bit too feisty while playing so there was no need for the muzzle. My dog HID behind me, even when they were trying to get a rhythm and was crying the whole time. These people had the nerve to raise their voices at a scared puppy and they even gave her a shot in the WRONG SPOT. My dog yelped, she almost never doe, and the vet just kept telling her assistant or whatever to hold her down more. Note: My dog had only been there once for spaying and was constantly pawing at the door. They were way too aggressive with her and I'd sue if I could.

I strongly suggest to NOT take your pets to Faribault Veterinary Clinic. They are the most cruel…read moreand inconsiderate veterinary clinics I have ever been to before, they have no compassion for how the family of the animal feels. They made some very DISGUSTING & DISTURBING comments while we were there to put our sweet girl to sleep, that any person with any sense of compassion would never even think of saying. If I could go back in time and choose to go elsewhere, I would. I will never understand what was going through the vet tech & veterinarian's heads, but they clearly think an animal is just an animal, when they're family. I hope they learn some sense of compassion for any future patients that go there for the same heartbreaking experience.

Thanks to Dr. Brown, Kathy, and all techs and desk staff fitting me in for appointments and taking…read morecare of my cat he is OFFICIALLY IN REMISSION FROM DIABETES. This is the only place to bring your cat.

Couldn't recommended this pet hospital enough. Amazing caring staff, from the moment I took my…read morekitten there for the initial check up to her surgery day ( spay ). The process of bringing your fur babies to the vet is stressful enough and I felt so comfortable that Bea was in good hands. Thank you guys for all that you do!

I just want to thank K-M for the love, care and compassion they provided to our Rottie over the…read morelast year. Unfortunately, our baby walked over the rainbow bridge today and the K-M staff went out of their way to make sure she was comfortable and "Did NOT" rush us out the door like we were just a number. Knowledgeable and caring staff. One of the best Vet's in the area Bar none.

Visiting my parents in Kasson from Wi and my dog had an emergency. He spent the night at the…read moreemergency vet and they said I may need to get more fluids the next day or take to the cities. I left a message on Sunday night asking if they could accommodate and they called me back right when they opened saying they could. We didn't end up needing more fluids but so thankful they were able to accommodate us with being from out of town.

It speaks volumes that the person boarding your pets for four nights and five days learns their…read morepreferences and mannerisms during that short time. Super big thank you to Bobbie at Bob's for the great one on one attention given to my two dogs! I also appreciate immensely how accommodating Bobbie was with my uncertain travel schedule. 100% will use this service again. Two happy dogs - Bentley and Bleau are now at home dreaming about their "vacation" (deep sleeping and feets running). Thank you!

When I first moved to Rochester, I was in need of dog boarding. I called the biggest one in town…read more(you can imagine what business I'm talking about!) and took my dog out for a 10 minute "test" they called it. 10 minutes later I went inside to see how my dog did and I heard my dog barking frantically in a cage. ??? HOW did that happen in 10 minutes? Apparently they put my dog in a small room with a vet and another dog and they said he didn't do well...of course not! He doesn't know any of you and was scared! I immediately went to find another company and found Animal Friends. I told them of this situation and they said to bring my dog down to meet them, he did fine as I expected and my dog has now been happily boarded for 2.5 years. I travel extensively and appreciate that it's a family owned business that actually cares about my dog. They know I travel and accomodate me too because some nights I come in late and picking up the next day is better for me. If you are looking for a great dog boarding company that will treat you and your dog like family, I totally recommend Animal Friends.

The veterinarians are always so kind to my cat! They always make sure to tell us what is going on…read moreand is better than ent other vet I have gone to. I would recommend to anyone who likes a happy pet and a wonderful team treating them!

Wonderful clinic! My family member recommended Dr. Passe and we've been extremely happy with our…read morepups care. They have great staff and always get quick appointments. Highly recommend!!