When I started researching garage doors, I had not heard of this company, but there are many…read morepositive reviews, unlike another company I came across. Shawn came out to our house, arriving when he said he would. He gave us a detailed written quotation and the price was right. His crew arrived on time to work. They worked quickly but carefully. I could tell that they have a lot of experience. They worked in the driveway and the garage, and cleaned up as they went along. They did everything that Shawn said they would do. The new doors look great, and are as quiet as Shawn had said they would be.

Mike was amazing. He was prompt and on time, super friendly and wanted to make sure that the…read moreissues (and others) were completely resolved. Not only did he fix my major garage door problem, but he also fixed a number of smaller issues that were contributing to my problems opening the door. Great customer service, attention to detail and willing to go the extra mile to ensure the job was done well and that there were no lingering issues affecting the performance of my garage doors. I highly recommend Master Link Garage Doors!!!!

We were in the midst of real estate showings when we developed issues with our front door lock. I…read morecalled on a Saturday evening as I found the company close to our house.. within 20 minutes we had an amazing knowledgeable person at our door and fixed our issue foe a reasonable price. Thank you for your prompt, knowledgeable and honest service.

If I could less than one star I would! Horrible communication. Dispatcher is very vague regarding…read moreestimated costs. Didn't listen to me when I said I was NOT the registered owner of the home I needed entry to. Dispatch DID NOT tell me that I would need substantial documentation before entry could be made. Tech arrived. Rudely parked entirely across the sidewalk. Acted unprofessional and RUDE the entire time. Couldn't communicate effectively in English. Did not listen and persistently and rudely spoke over me. Customer service skills are NILL!

Had to give them a call to unlock a closet door I lost the key for. Chris (their tech) was at my…read morehome within the hour, and the door unlocked under 5 minutes. The pricing seemed fair, but this was my first experience. I wouldn't hesitate to give them a call again.

It's our first time to replace our roof. Miguel was really great to deal with, he is…read moreknowledgeable, reliable and also got a great price. Our roof was professionally done, and in a timely fashion. Completely satisfied and great service from the team! Lucy Blanco

I am very impressed with the professionalism, knowledge and service of the Precision Roofing…read moreContracting! I had great experience with Miguel (the project supervisor) and his hard working crew for doing such a wonderful job! The cleanup after was thorough and spotless! Awesome job, reliable, quick and caring in smallest detail! I highly recommend the Precision Roofing Contracting to anyone who needs a new shingle roof, the price they gave was fair, honest and no surprise.

We have purchased 2 homes from different builders and been through the process of building a home…read morefrom the ground up both times. We also have had many friends build new (including 1 from this builder). I have to say that while I am happy in general with the quality of the construction and the design/layout of the home, we are definitely unhappy with the customer service from this builder. When building a home you will come into contact with a number of people from the builder's side and any one of them can make or break a customer service experience for you. I also will say that it is normal to expect that some things will go wrong (it is a complicated process with many different hands involved). The difference between an excellent builder and the rest of the pack is how they deal with issues and I have to say we are not happy with that aspect of the experience. Let's start by saying that we moved into our house with no gas service because the builder didn't get organized enough to ensure Union Gas was there in time. This builder made mistakes (as is normal to do) but then in more than one case refused to take responsibility for that mistake. They essentially claimed that it was our fault that certain things went wrong, or claimed that they had never promised things that they had in fact promised us. I would like to point out that we are generally easy going people, and are not extremely picky or demanding. We are courteous, kind, and friendly but this did not seem to help. After mistakes were noticed and the builder finally agreed to accept some responsibility for them, they didn't want to do anything about it. They did not offer to fix them (due to perceived amount of work) and when we requested compensation for mistakes they either refused or pushed hard to give as little as possible. When it came to upgrades, they overcharged and were not flexible on many things that were non-issues when we purchased a smaller, cheaper home. They charged for things that I had expected to be no charge (from past builder experience and talking with friends). In summary, we do love the home now that we are there. However the journey has been long and painful sometimes and we still dread having to contact the builder for anything. As it happened we had a small leak during a recent downour and when I contacted the builder to get repairs made under Tarion warranty and they did come and repair it but were very quick to mention that they would not be responsible for any damage inside the home. I would like to say that there were 1 or two shining stars there. Our first salesperson was fantastic and the site supervisor was beyond fantastic. Sadly they laid of the site supervisor shortly after our home closed. BTW this builder has now stopped building under the Fabbian Homes name and is going by Gemini Homes. I can't comment on the reason for the change, but if I was proud of my name I probably wouldn't change it.

I have dealt with the company myself and to clarify the previous comment from John Q P. - Fabbian…read moreHomes is going strong for over 30 years and never an issue.... they have a true one on one personalized service and are proud of their company and solid name in the custom home building industry.... Gemini Homes is their sister company of production homes that they build in various communities in Guelph... Both great companies and still going strong. They both offer amazing customer service and their staff is exceptional!

Had such a great experience from beginning to end. Communication was clear and the fog replacement…read morefor 5 of our upstairs were done perfectly. I wasn't sure exactly what service I needed because I have ZERO experience with windows, as a new home owner, but he educated me about so much and what to look out for while even taking a look at anything else and fixed a couple of crank handles that I didn't realize needed replacement on the house! Turn around time was about a week due to custom glass but it was SO worth it and would definitely recommend to anyone. Great price and great work done, thanks so much for your service!

Considered several different products for my roofing project. Dave was very responsive and always…read moreprovided pros and cons along with pricing for each alternative. Dave was very patient as we finally determined the right solution and the project was scheduled and completed on time. Very honest and reliable. Highly recommended.

Asked for quotes from several companies and received two. One company that quoted never responded…read moreto a request for an on-site meeting. Dave came, looked over the project and answered all my queries. Due to property restrictions regarding equipment access the original quote had to be increased slightly but still was very reasonable. The work was scheduled and completed in one day. The crew took great pains to make as little mess as possible and cleaned up extremely well. I am most satisfied and would highly recommend this company.