Disappointed by how our daughter was treated at Girl Scouts Heart of New Jersey - The OVAL Day Camp
We enrolled our 5-year-old daughter in Oval Camp this summer, hoping for a structured, enriching experience. Unfortunately, what we experienced instead was disorganization, poor communication, and a lack of empathy.
Our daughter had recently been diagnosed with ADHD, we shared this with the camp, along with tools and recommendations from her psychologist. Despite this, we received vague reports about behavioral issues with little detail or follow-up, sometimes sent a day later, making it difficult to support her effectively at home.
We were never warned that dismissal was being considered. In fact, just one day before she was removed from camp, we were told she was in great spirits, and we are making a progress. With only three days left in the program, we were asked to pick her up early and told she could not return.
What hurt most was how this was handled: she was separated from her group and not given a constructive opportunity to reflect or reintegrate. She didn't understand why she was no longer welcome at a place she enjoyed, and we were left to explain it to her in a way that wouldn't damage her confidence.
When we asked for a refund for the three unused days, we were initially told it would not be granted due to behavior-related dismissal. That response, after everything, was incredibly disheartening. An hour later, we received an email saying the refund would be issued but by then, the emotional damage was done. It was too late.
We brought our concerns directly to Girl Scouts Heart of New Jersey leadership before leaving this review, hoping someone might acknowledge the situation or take steps to address it. No luck on that either.
We're not looking for sympathy, just accountability. No 5 year old deserves to be dismissed, especially one who is trying her best and needs understanding, not rejection. read more