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    Imperial Studio - Imperial Bridal make up & hair Lily Wong

    Imperial Studio

    (160 reviews)

    Flushing, Murray Hill

    Lily's makeup skills are fine, but I would not recommend her due to repeated issues with…read moreprofessionalism and communication. I originally booked her for my wedding day in advance. While the makeup application itself was good, I did not feel prioritized as the bride. She was working on another client at the same time at the studio, someone taking photos at her studio, which caused delays and ultimately made me late for my own photoshoot. On such an important day, I expected to be the focus, and that was disappointing. She did not communicate in advance that she was double booked on that day. More recently, we confirmed a 3pm appointment for a wedding I was attending. However, a few days before, she called to say she would no longer be available at that time and could only do 12pm, without a clear explanation or apology. It left me scrambling to find an alternative. I dont mind if she needed to cancel, but suddenly she made it seems like I was inconveniencing her schedule. And to me, that was very unprofessional. Pricing and expectations are also not clearly communicated, and frequent mentions of tips felt unprofessional. Overall, while she has talent, reliability, transparency, and respect for a client's time are essential--especially for important events--and that was consistently lacking in my experience. For anyone looking for a more dependable experience, I ended up going with Dream Wedding on 150th, and they were professional, organized, and respectful of my time. And most of all the makeup looked polished and amazing!!! Ask for Sue :) Thanks Lily for canceling on me last minute because I was able to find Sue!!!

    Highly recommend. Lily, Yuki, Mindy, and Tina did a great job with hair, makeup, and dress fitting…read more I'm an ABC and their makeup style is exactly what I wanted. Mindy can adjust your dress on the spot and is excellent.

    OutSnapped - photoboothrentals - Updated August 2026

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