This location is PERMANENTLY closed, yet they continue to debit accounts via automatic debit for…read morethe monthly plans. NOT COOL!!

Been to other Express Car Washes before so I thought I'd try this closer to home. Same type of…read moreconvenient set up for a quick machine car wash. Drove up to the kiosk where you get to choose what option yourself without an attendant. I chose the single wash Platinum VIP which was $16 -- not that cheap but pretty standard price. Got to the start of the tunnel where usually they prewash your car, although this time I had only 1 guy who just sprayed my car for a few seconds and sent me through the tunnel already. Finished the tunnel, but noticed at the end where the machine typically blow dries your car, my car came out soaking wet from all the windows. When I went to park to vacuum, I noticed the machine actually did not do a good job of drying most of my car. Luckily I had a microfiber towel in my trunk and in which I had to give it a good sweep. Side note, these vacuums were one of the strongest vacuums I've ever used in any drive through car wash. It was so strong I accidentally sucked up one of my USB cables straight from its port and couldnt retrieve it back. Might have been more of my fault though for not paying attention to where I was vacuuming. Be warned for your small and loose items. Overall, not the best drive through car washes I've been to. But also, it was a pretty quick in and out so I guess I can't really complain much.

I have going to the establishment for yrs. The service has always been amazing. But 10/3/2026 i…read moreneed my car wash but low on funds i had to do it regardless!.. their policy after 10 washes thw next one is FREE!. My reason for writing this the owner or the person(cashier) behind the counter said "oh it's free"today i was sooo happy. But his HONESTY was a breath of fresh air!!!! Thank you!

I came to Arrow Hand Car Wash on Citrus Street to give it another try after years, and overall I'd…read moresay it was a solid experience, just not a "wow I'm rushing back" kind of place. When I first pulled up, I genuinely thought it was closed because there was absolutely nobody in the drying area and nobody by the vacuums. After about 20 seconds of me awkwardly sitting there questioning my life choices, a guy finally popped up to take down what service I wanted. I went with the deluxe wash which came out to almost $50, and honestly I'd get that same package again if I were to come back. Years ago I remember this place being packed, but today it was super slow. I'm guessing it's just how things are lately, but it definitely threw me off at first. Walking in was a whole little journey. You enter through this area with tons of car products everywhere, people sitting around outside, and you kind of have to weave your way through before you finally reach the cashier on the left. The lady working there was really sweet and friendly and tried setting me up with their membership where after 10 washes you get a free basic one. I signed up because why not, but realistically I probably won't be coming back that many times. They do have different packages and specials though, which is nice to keep in mind. I asked how long the wash would take and she said about 45 minutes, which sounded fair, but it ended up being closer to an hour. It didn't bother me personally, but if you're in a rush, just know the timing might run a little longer than expected. Now here's where things went downhill a bit. There is literally nowhere to sit inside. Everything is outside, and the waiting area is basically right on a super busy street with cars constantly pulling in and out. It was chaotic, loud, and not relaxing at all. On top of that, there's a random massage chair outside which felt very out of place like who is trying to get a massage while breathing in car exhaust and listening to traffic. Then the trash truck pulled up and started doing its loud reversing concert right next to us and I was like yep, this is my peaceful car wash moment. Even after it left, it was still nonstop noise. I really think adding some seating inside would make a huge difference, especially on hot days or windy days. When my car finally came out, it looked good overall, but I did notice that the lower black area under the car wasn't touched and still had dirt on it, which made me realize they might not hit every single surface. Nothing crazy, but just something to be aware of if you're super picky. For a regular wash, it was definitely decent. Price wise though, I can get a similar wash for about $40 in La Puente, so this one felt a little on the higher side for what you get. One last funny thing, when I tipped the guy he didn't say thank you, and when I paid with card the cashier asked if I wanted cash back in a way that almost felt like a tip hint. I didn't even realize it until after and thought, ohhhh okay I see how this works here. I had already seen some reviews mentioning that, so just be mindful of it. Overall, good wash, nice staff, but the chaotic waiting area, higher price, and small missed spots are what keep it at four stars for me. Not terrible at all, just not my new go to car wash either.

They did such an amazing job. I ended up bringing my fur baby and they work with me. They took my…read moretruck from being an absolute nightmare, so one of my best dreams thank you so much for bringing my truck back to life.

I got the Works Wash for my Model X, which was $28.95. If you come in the morning, they offer an…read moreearly bird special that takes $3.00 off the price, making it an even better value. They did an excellent job--the car came out looking spotless inside and out. The staff was efficient, and the quality of the wash exceeded my expectations. For the price, it's definitely worth it. I would highly recommend this car wash. It's one of the better car washes in the area, and I'll definitely be coming back.

They've done a great job on my lexus' (old and new)…read moreBut recently they have been letting a lot of the interior slide, even with their highest wash. I believe they directed me to the diamond wash for that the last time I went. The precious swirl marks had disappeared wich was nice (this was the only place ive taken my new car to since i got it.) But the inside was still a bit dirty especially around the interior of the doors and the shift knob. Final note: I still believe this is one of the best hand wash places i can go too And even though ive moved far away i try and go every weekend or other week. They generally give good service so it could be i got someone that was new at the time or something else.

The worst car wash place ever! Imagine paying $48.99 for a car wash you expect that they would do a…read moregood job but NO! It's not worth it paying it! They ripped off people! DON'T COME HERE GO SOMEWHERE ELSE!

First of all, I feel like I had done a review last year for how well they treated my mother's car…read more She smokes inside the vehicle and I wanted to get it somewhat reasonable for the mechanics and they went over and beyond, the car not even smelling like smoke in one try when the car hadn't been washed probably ever. Now let's talk about MY car and what they did. We're talking previous beer stains prior to when I inherited the vehicle, mold and paint damage from weather and incidents - and lastly, 2 toddlers. In 6 years, while I have had the car washed and detailed, it still needed an entire makeover. ...and that's what they did. Sam called in extra backup, told me it would take 8 hours, was upfront with the price, and even offered to drive my friend and me as a personal shuttle service given the large time frame. They gave me air fresheners, they washed an dried the car seats, they took out every single stain that car had since I've known the little pumpkin. They removed and put back the covers, added extra services, and I was also impressed with their Kuromi accessory collection as well. Honestly I was so thankful to see how this car wash has thrived, as my mother used to take me here when I was a child (back when she washed her car lol!)

My husband took my car to this place to get deep cleaned (I have dogs who shed a lot), and I was…read moreextremely impressed by the cleanliness and quality of service that was provided along with the price! It was around 40 bucks for a sedan. I visited yesterday with my new car, which hasn't been detailed for 10 months and did have a lot of dog hair. I was expecting the same quality of service and paid extra to have my sports mat liners power washed ($60-normally $70. I think it's called the deluxe service. I was disappointed. There were black markings on my front bumper and trunk. There were still a lot of dog fur in my trunk, stains on my console and dirt on the sport mat liners. When I mentioned it to the employee, he was very professional, cleaned the console and sport mat liner with shiner fluid. I was concerned, seeing him use the same cloth to wipe down my sport mat liner and my console. He explained dog hair is difficult to get out, which I understand, and that is exactly why I bring my car to the car wash and paid extra for the service. Louie came over to inquire what was going on. He was very professional and empathetic. He explained they were busy, but did tell the employee to take his time. They both ended up working on the car, along with Abdul, who I think is the owner. Abdul and Louie went above and beyond to ensure I was happy. I noticed a difference on the interior but there was some black marks on the front of my car. I appreciate their efforts and professionalism but am not sure if I'll return. I was there maybe a little bit over an hour, but not over an hour and a half. I will bring cash to tip next time instead of having to do cashback. I thought I could leave tip when I was rung up. I don't know if it collects a fee for the business but I think the employees appreciate having the cash handed to them anyway. There are a few chairs outside and two tables and two more tables with chairs on the inside, waiting room with car, accessories, and drinks for sale.

I was in the Glendora area getting an oil change for my car. I asked the car rep advisor if there…read morewas a car wash facility nearby. He recommended Fast5Xpress Car Wash to me. Thanks! It was less than 2 mins away from where I was at. Cool! Got here quick. Drove right in. No line at all. A young gentleman staff was kind to explain the process. Thank you young man! Four different wash packages... Bronze, Silver, Gold, Platinum. All wash packages include clean wash, spot free rinse, and free vacuum. Additional options cost more money. They also offer an unlimited member pass for all levels at varying prices. Other Options: Extreme Shine Carnauba Wax Citrus Foam Bath Under Body Flush Tire shine Complete Surface Protection Super Dry & Shine* WHEEL BRITE Tire & Wheel Cleaner* Clear Coat Sealant* Triple Foam Wax & Conditioner* I chose the Silver Wash for $16. It came with 4 additional options (see asterisks above). I was given an air freshner and two packs of dashboard wipes. Wash was no more than 3+ mins from beginning to end. Not sure how the 4 additional options were applied in the short period of time. I'll have to ask them next time. Free vacuum area had a sign that says max 5 mins in consideration of other customers. I needed more than 5 mins to vacuum my entire car. Luckily, they weren't super busy at the time. I stayed to vacuum as long as I needed. Thanks Fast5Express Car Wash for a great car wash experience and the extra vacuum time!

I'm a current member, been one since it opened. It's great, convenient and close to home. However,…read morethe people guiding you in never bother to correct your wheel alignment, all they do is wave their hands to keep pulling forward.. My tires always hit the rails, the least you can do is let me know if I need to adjust left or right. Also why is there a member line and non member line? It's completely useless. It's open game for anyone to use any of the lanes.

Jonathan was great and super friendly. They worked quickly and still cleaned everything just as I…read morewould've! They definitely know what they're doing and would recommend to anyone!

Amazing service, Jonathon was honest, only did the things I needed, no up charges. Showed up with…read morehis crew when he said they would and finished quickly. My car is 6 years old and looks brand new. Even my cats approved. 2 thumbs and 4 paws up! Call him. He's great.

I wanted to try out the new car wash by my residence and tried to use the mailer coupon they sent…read moreto no avail. They wouldn't honor it even though there is no expiration date! These partial-service car wash places are a joke and this one is no different than the Covina Express one down the street. I spoke to the manager just to make sure and he confirmed they wouldn't honor it... not even a discount or a towel was offered for the car wash I had just paid for. Won't be back. I hope you have better luck Yelp buddies.

Mr. Owner This is my 4th time your car wash is closed when…read moreaccording to your business hours you're open. So I drive all the way down here for nothing. Even though you charge me monthly I can't wash my car as promised when I need to. Please find a way to compensate your customers because this is not fair or people will start canceling. This keeps happening and definitely not permitted under fair bussiness practices. Hopefully this gets resolved. Another week of having my car dirty and still paying your monthly fees! Not right !!!

I tried this location yesterday which is just off the 210 fwy. If you only need the occasional car…read morewash, you will need to go into the store and pay first in which the code is on your receipt. If you bought the monthly package, then you will activate the code differently. All things considered, it is brushless and did a good job for a fair price. No tips and no attendant. Bring your own microfiber towels to take off any residual moisture that remains. Vacuuming is provided if you do it yourself. A book of 10 coupons is very cost friendly and you can use them on any vehicle vs having to use the same vehicle if you pay for the monthly packages. I would say that this is a viable alternative to car washes that use brushes.

The new system is a rip off. There's no information about what they charge. It's an automatic five…read moredollars to start with. I did six minutes the whole thing ended up to be $10 even though the machine said $6. The water pressure is weak. The soap brush takes too long to start. this is absolutely the worst place I've ever been to I would stay away as much as possible.

Support your local businesses!!! I just stopped in for a quote, and was treated like a long time…read morecustomer. Couldn't believe the friendliness and professionalism I was greeted with. Made my week tbh. My issue was addressed/resolved, and I'm going back for tint soon! My experience couldn't have been better.

This place has great customer service and competitive pricing. I had requested a full detail of my…read more8 year old car. The car had stains and watermarks on the seats. Detail Boyz did their magic and made the my car look fresh again. Also they give you a detailed explanation on the process and are patient with any questions or suggestions they have. They tell you what can be done to make your car look good, ideally in new condition without any sales pressure. Truly appreciate the information they provide without trying to upsell me.