They truly are concerned about pets. I have so much positive to say about Rhonda and Second Chance…read morefor Homeless Pets. I've adopted three kittens from them. The kittens were always very well taken care of and you could tell that they came from quality foster homes. Very reasonable, adoption fees, spayed, and neutered and current on vaccinations. I've also had the pleasure of fostering kittens with Second Chance. The owner does what she says and supplies you with everything you need to take care of the animals. The commitments are not long and she is able to take the animals back as promised and on time. I recently was in there, and there was a woman trying to adopt a dog. It was obvious the woman did not have a home. The owner was not going to allow the woman to adopt the dog because she did not have a safe place for the dog to live. Although the woman was very upset, the owner was very professional and kind as she explained that she could not in good conscience adopt a pet out that didn't have a safe environment. percent she is concerned about the welfare of the animals. I will always refer people to them whether they're in the market to adopt an animal or if they're interested in fostering or volunteering there it's a great place with low overhead and a lot lot of love.!

I have a special place in my heart for anyone or any organization that cares for helpless…read moreanimals....especially pets that need a home! The people who run this organization are incredibly charitable and put so much effort into these dogs and cats. I recently visited and they had three dogs available. They were happily running around inside their enclosures outside under the shade of the tree. There were lots of other dog runs/kennels that looks much smaller, but also like they were no longer in use. There were not a lot of animals to choose from-but maybe that's because they all found homes or were in foster homes when we visited. Hopefully that's the case-and they are getting closer to their goal of No More Homeless Pets!

Worst Animal services in the country. requested assistance…read morewith hr neighbors that have 5-6 chickens and the odor and noise from the roosters and chickens. They never answered calls nor had animal control ever go out to contact the owners with the chickens fowl and animal fowl noise and odor.

We adopted two sweet dogs from this Animal Services Shelter. The service and information was…read moreaccurate and swift.

I had a very bad experience here. The dogs were barking at a 1,000/10 volume and I was extremely…read moreoverstimulated.

fVery poorly customer service experience with the adoption coordinators Stephanie and Lexie .They…read moremade me wait 2 hours in the lobby .I wanted to adopt Abraham and this guy came in way after I did and she had the nerve to let him adopt the dog Abraham knowing I had been in the lobby waiting for 2 hours."When I could of been doing the 2 hours volunteering on the clock.Then she had the nerve to tell me I worked and did not have time to take care of the dog. Well I use to volunteer in the laundry department for 20 hours a week there until the manager told me I could no longer volunteer there because of the way I talked to his employee. What employee? "I never once talked bad to anybody there "."Ever" Lol. They always thanked me every day for coming and doing the laundry for them. Of course I can volunteer somewhere else and not have to deal with the dog shit and dog piss like I did.Ungratefull anorexic bitches. This place is a joke. I was very disappointed in the way I was treated the day I came in for adoption. I'm afraid to come back in there to adopt any animal . "I'm afraid to be discriminated like that again". I was ignored for 2 hours . "Two fucking hours wainting in the lobby " Anarosa Marrero Jimenez

My parents have been taking our pets here since I was a baby and now I take my cat here. And we…read morejust got another kitty, so we'll be booking another appointment soon! They are very personable and do a wonderful job at keeping our little love bugs safe.

This review has taken me a LONG time to post…read more My husband and I have no children at home. Our animals fill that void and are treated as such. 3 schnauzers and 2 cats have become our kids. My 8 year old schnauzer was diagnosed with seizures and declined rapidly. When things turned for the worst and my normal vet was just too far, I gave Ribbonwood a call. They were patient with me on that call as I could barely get any words out to explain the crisis situation I was dealing with. They were able to get us In Promptly and were very attentive, sympathetic and professional as we arrived - me in total breakdown tears and my dog suffering. After the vet came in and evaluation was done, we decided no amount of money could save my dog and in the best interest of him, it was his time to move on. The Dr. and staff were very personable and made sure we were taken care of with the upmost respect and care. I was educated and able to make decisions with my dog in mind and professional staff to help guid me. The entire time I was there I was treated with love; as was my baby. They went above and beyond to help make me feel comfortable in a devastating situation. I have the up most respect for all of the staff here.

Ella is pretty skiddish at the vet but they were so gentle and careful with her. I can always tell…read morewhen she's had a good experience because she's chipper and eager to see me and not dragging me out the door to get away! The staff were very reassuring as they took her to update all her vaccines! Poor girl did sleep the rest of the day though.

I rarely leave negative reviews, but our experience here was truly disappointing. We brought our…read moreanxious pup in with the goal of scheduling a sedation grooming appointment -- something we were told required an initial vet visit to establish care first. Fair enough. We followed through, paid several hundred dollars for his vet exam and other recommended services, and assumed we were on the right track. Fast forward to when I called to schedule the actual grooming: I spoke with a woman who was incredibly unprofessional, rude, and dismissive. She informed me (bluntly) that no groomers were taking on new clients -- something that would've been helpful to know before spending hundreds of dollars. When I expressed that, she offered no apology. Instead, she started sharing way too much personal information about staff members being out on PTO due to various family issues. I was shocked and uncomfortable. This is a business, not a therapy session -- I was calling to schedule a service, not hear about your internal staffing problems. Despite all this, I later received a call saying one groomer was willing to see our dog after all. Great -- we scheduled the appointment, and my husband even took PTO to be available. But the day before the appointment, we got another call canceling it because the groomer now had a personal issue. When I asked to reschedule, they flatly said no. No alternatives offered. No accountability. No care. We're now left scrambling to find a new provider -- but honestly, I'm relieved. If this is how they handle communication and client service, I wouldn't feel safe leaving our dog in their care anyway. Completely unprofessional, unreliable, and clearly not equipped to handle clients with even a basic level of respect.

Been going to this Vet for many years, and never had a problem. Carolyn always takes time to…read moreexplain whatis going on. I always recommend her to friends and neighbors. Everyone in this office loves animals and is very kind and gentile.

I'm not sure why this should be separate from the facility she runs, but there we are…read more We've been coming here for at least 20 years. Back then it was the only game in town that really understood small pets. Most places seemed to take them as a sideline to horses and other large animals. We have not always used her as our first choice, but we have never had a bad experience either. She provides very good care, seem very knowledgeable and runs a good office.

Before you leave your dog for the holidays, know that she might come back actively bleeding and…read morewounded and management at On the Spot Pet Care won't notice or deign to assist. 4.3 start rating is completely inaccurate. Negligent and cheap staff. They don't care about or watch your dog. Go to Wasatch Canine Camp. I regularly travel and leave my dog at kennels. Never once has she come back with an injury and the kennels (including On the Spot) have always commented that she behaved wonderfully. However, this summer I picked up my dog on a Monday morning after a weekend trip and she was given back to me with the 8-stitches-wound that I've included. I noticed the wound within 20 seconds of leaving the building with my dog and immediately went back in for answers. The manager onsite said there was a scuffle that my dog started and that another dog had done it-- this under their "supervision" and after they handed me a report declaring with their signatures that my dog had behaved perfectly during her stay. I took my dog to the vet and had the wound taken care of by professionals. That was ~$800. On the Spot did not care to chip in for the medical expenses and coldly pointed to their liabilities waivers that covered them. Accidents happen, but this is poor business management and shows a disturbing lack of accountability. Know that for the price of a cheap kennel stay, you are risking your pet's safety under negligent staff and they won't give a damn to make things right after the fact.

This is the second time boarding two of our dogs while on vacation. Our pups were in great spirits…read morewhen we arrived to get them. We enjoy their report cards!! Thank you so much for taking good care of our babies. We appreciate it!!!

Dr. K and Dr. Davis have been taking care of our dogs and cats since we moved here to Saratoga…read moreSprings. Honestly I have not been disappointed with them at all. I find them to be caring, kind, professional, and they have been really good to my critters. They have done surgery to spay my puppy and we had zero problems. The ladies in the front office have been caring, professional and quick. They are often busy because they have a lot of patients. As for my cats they have been great too! I have an older dog with Epilepsy and they are always good with her. I think everyone who is looking for good care should give them a try. If it's not meeting your needs then keep looking for another Vet office, but I really like them.

Took our BSH for vaccinations and to test her stool in December, to see what is causing her…read morediarrhea. $200, confirmed nothing wrong with her stool sample. Zero follow up as to what next steps should be. Never heard anything after that. Kitty still has diarrhea but much worse. I was told if ever there was an elevated situation, to bring her in during business hours. Since they aren't an animal hospital and do not offer after-hour care. I did that today, it with the most absurd display of empathy (more of a patronizing tone), the office staff just said how utterly sorry they are that they close soon and cannot see her. Could have billed a higher rate and provided medicine. You didn't and your staff and overall experience, even the doctor here was underwhelming, no sense of urgency or valuing their patients' concerns. Even the first time we had an appointment it was so very nonchalant. I get it and understand, but after my experience here both times. I'll never come here again and I'll never recommend them. Zero follow up. No care plan, nothing. They sure enjoyed that $200 (not expensive) though. I can only imagine when more serious medical issues with pets arise, and their reaction is likely terrible. The level of care here is poor. If anything, invest in acting lessons to make people believe "you're so so sorry", because that is the reason more than anything for this terrible review. In addition to the lack of follow up and care we received on the first visit. Not just for this poorly timed medical situation for our expensive pure bread BSH. They also didn't record the breed correctly on our medical records. Truly, this office doesn't care about their work and an embarrassment to other veterinarians. I shared my story with a few other veterinarians and they were shocked. Being frustrated and expressing that is not "emotional abuse" Hannah, the Office Manager tried to blame me for their shortcomings and poor management. Your office did a poor job in the entirety of our interactions. We will never come back or recommend your business. Avoid this place. There are better options available in Utah County!