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Outpatient Diagnostic Center

3.7 (3 reviews)
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Updated 3 weeks ago

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American Family Care Athens

American Family Care Athens

2.4(27 reviews)
1.2 mi

I have been sick for 3 days. The worst cough, chills, headache you know good times. I went there…read moretoday and I was told by the girl at the front desk I had a balance. Say what? I was confused because I had been there many times well, her supervisor came over and told me I owed over 300 since 2019. 2019!? I explained I didn't know and I had seen the dr before. Well, they didn't follow procedure then. That's what she said. Of course I could pay 100 plus the co pay and see the doctor. Now, I am in the er waiting on a covid test. I am really sick.

Currently, I'm sitting here directly in front of American family care of 7583 . I just wanna do…read morethis quick review because it's necessary at this time. There's a nurse practitioner here go by the name of Janice Pearson, and please forgive me, but this is the worst experience with any nurse practitioner that I've ever had in my life I was just a number to this lady today. This is the way I felt because she treated me very cold, not and not friendly. time she was in the room with I knew how much her husband weigh. I knew how big he is. I knew that he lost I knew that he has back issues. he's currently working as a paramedic or EMS I have to listen to at the same time I'm sitting in the chair so much pain trying to tolerate getting through these unpleasant menace of listen to this Miss Pearson talk to me about her to me about my pain that I came here for today or my problems needed that I had to come here in the first place. as soon as Miss Pearson was done, she we'll see what we can do for you. Within 2 to 3 minutes later Miss Pearson walked in the room, handed me several pieces of handout paperwork she pulled back the door wide open, so that it could stick to the suction cup on the wall, which means it stays open and always all she said to me, there you go! I'm sitting there looking crazy had no idea what the hell she was talking about. I got up and walked to the receptionist looking very I told the young lady I don't know what to do, but this and most strangest care that I've ever had in a facility. Seconds later, the assistance open the door, looking for me because I thought it was time for me to go home. her name is Santana and she's very says I have a injection for you. I I told Santana I had no idea what was going to happen because her nurse practitioner basically told me get the hell out ! nonverbal. Janice Pearson does not seem to like people of color and I can tell she didn't want to be near me because she never me at all not even with a pair of gloves on and that is sad. It is also sad that these young ladies medical assistance that work here they work very hard they all are super sweet, including the office manager the clinic manager, Cornelia White. They're all very sweet and kind. It is sad. They didn't have to work with someone who seems to have a heart of hate towards a certain class of people as if they don't matter. If Janice Pearson is here the next time I should have to come back for my follow up then I will turn around and walk right back out the door because I refused to be in company of someone evil or unfriendly or unkind and don't seem to take interest in treating me as I'm a human rather than treat me like I'm an animal. I feel bad for the friendly staff that they have to work with someone to this nature and I pray that at some point, God will remove the negative energy not welcome this type of time place in healthcare organizations. This is my personal experience and it doesn't happen to me anything to anyone else out there but as a healthcare professional of 20 for nearly 10 years, A wonderful mother and wife, I refuse to accept anything less than friendly kindness, respect, and gratitude to those who gives it back. I am and this is how I feel without prejudice only the truth.. may God bless each and everyone of you and please take care of yourselves. Go see the doctors with pride because they are doctors for reasons. Thank you.

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Outpatient Diagnostic Center - diagnosticimaging - Updated May 2026

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