I had to have a CT scan and was referred to this Outpatient Diagnostic Center. I have been here in…read morethe past and have had great service. The inside has been remodeled and is clean. I like that the employees are very nice and appointments are kept on time. I recommend coming here for your diagnostic needs.

The reason I am giving ODC 2 stars is because when I made the appointment I asked the business…read moreoffice how much it was going to cost. They told me $180.00. I paid the amount at the time of the imaging. A few weeks later I get a bill for an additional $863. I made the decision to get the imaging based on the estimate provided me. It was not even in the ball-park. The imaging provided was fine.

I had a 6:45 appointment to have a ct scan on one leg and a mri on the other leg my appointment was…read morescheduled this early for a reason and reciptsanist told me the girl girl doing mri was gonna be an hour late .. what I have read from other reviews this was not the first time and I will be filing a complaint so you might want to consider somewhere else for for scans to be done ... I definitely won't be back ever!

I had a 6:45 appointment this morning. At 7:10, the receptionist told me that the tech just called…read morein and said she just woke up. It takes me 40 minutes to get there, so not only was it a waste of my time and gas, but I had prepared myself emotionally. If I had missed my appointment, they would have still charged me...needless to say, I will tell everyone to go somewhere else.

I was supposed to get an X-ray but to be honest I didn't. In my opinion common sense says everyone…read moreis going to show as early as possible because they also have to go to work, meaning their should be more employees on hand at the outpatient diagnostic center when they first open up...right? To me that's a yes! However there was one person working the front who seemed to be at her wits end and frantic so the customer service was absolutely terrible. I was literally told to leave and come back, like I had nothing else to do that day but work around their time‍. I think if it's that out of control there then it needs to be appointment only to solve the problem and then there wouldn't be any poor service. Sorry I can't say anything about the care quality because I didn't go back, I will be back to update that later because I do have to go get the X-ray done soon.

I have had MRI of arm, MRI OF R&l knee as well as DEXA bone study. Everything went well, staff was…read morekind & professional...the only major glitch is drs office (Birmingham) never received report. Otherwise, perfect!

I have been sick for 3 days. The worst cough, chills, headache you know good times. I went there…read moretoday and I was told by the girl at the front desk I had a balance. Say what? I was confused because I had been there many times well, her supervisor came over and told me I owed over 300 since 2019. 2019!? I explained I didn't know and I had seen the dr before. Well, they didn't follow procedure then. That's what she said. Of course I could pay 100 plus the co pay and see the doctor. Now, I am in the er waiting on a covid test. I am really sick.

Currently, I'm sitting here directly in front of American family care of 7583 . I just wanna do…read morethis quick review because it's necessary at this time. There's a nurse practitioner here go by the name of Janice Pearson, and please forgive me, but this is the worst experience with any nurse practitioner that I've ever had in my life I was just a number to this lady today. This is the way I felt because she treated me very cold, not and not friendly. time she was in the room with I knew how much her husband weigh. I knew how big he is. I knew that he lost I knew that he has back issues. he's currently working as a paramedic or EMS I have to listen to at the same time I'm sitting in the chair so much pain trying to tolerate getting through these unpleasant menace of listen to this Miss Pearson talk to me about her to me about my pain that I came here for today or my problems needed that I had to come here in the first place. as soon as Miss Pearson was done, she we'll see what we can do for you. Within 2 to 3 minutes later Miss Pearson walked in the room, handed me several pieces of handout paperwork she pulled back the door wide open, so that it could stick to the suction cup on the wall, which means it stays open and always all she said to me, there you go! I'm sitting there looking crazy had no idea what the hell she was talking about. I got up and walked to the receptionist looking very I told the young lady I don't know what to do, but this and most strangest care that I've ever had in a facility. Seconds later, the assistance open the door, looking for me because I thought it was time for me to go home. her name is Santana and she's very says I have a injection for you. I I told Santana I had no idea what was going to happen because her nurse practitioner basically told me get the hell out ! nonverbal. Janice Pearson does not seem to like people of color and I can tell she didn't want to be near me because she never me at all not even with a pair of gloves on and that is sad. It is also sad that these young ladies medical assistance that work here they work very hard they all are super sweet, including the office manager the clinic manager, Cornelia White. They're all very sweet and kind. It is sad. They didn't have to work with someone who seems to have a heart of hate towards a certain class of people as if they don't matter. If Janice Pearson is here the next time I should have to come back for my follow up then I will turn around and walk right back out the door because I refused to be in company of someone evil or unfriendly or unkind and don't seem to take interest in treating me as I'm a human rather than treat me like I'm an animal. I feel bad for the friendly staff that they have to work with someone to this nature and I pray that at some point, God will remove the negative energy not welcome this type of time place in healthcare organizations. This is my personal experience and it doesn't happen to me anything to anyone else out there but as a healthcare professional of 20 for nearly 10 years, A wonderful mother and wife, I refuse to accept anything less than friendly kindness, respect, and gratitude to those who gives it back. I am and this is how I feel without prejudice only the truth.. may God bless each and everyone of you and please take care of yourselves. Go see the doctors with pride because they are doctors for reasons. Thank you.

Not only were the staff welcoming and kind but the MRI was done quickly. The staff educated me on…read morewhat was expected and made me feel comfortable throughout the entire process. I highly recommend you ask specifically for Decatur OpenMRI if you need one done!

From the owner: Specializing in: - Clinics…read more- Medical Clinics - Medical Imaging Services - MRI (Magnetic Resonance Imaging) - Physicians & Surgeons, Radiology

Beware billing practices at this facility. While they claim to accept Medicare and Tricare we…read morewere billed for a routine visit improperly. The visit occurred Feb 6, 2023 and we were billed shortly thereafter. After contacting the clinic billing office we were told to ignore the bill as it was not filed with Medicare and would be. We heard nothing afterward and assumed that the insurance settled the bill. Then 2 and 1/2 years later (July 2025) we received a "Final Notice" with a threat of turning the bill for $125 over to a collection agency. I visited the clinic immediately and they insisted that insurance did not pay. This was a routine visit and I'm quite confident that it was never filed and after two and a half years, its too late. I paid the bill but should not have had to. Very poor billing service.

Took my daughter in for heart pains and pain down left arm. Dr. Pivovarov checked her out…read morethoroughly. His office did a chest x-ray (in case of lung issues) and ECG. Of course, oxygen level, blood pressure, temperature and pulse also taken. He listened to her concerns and thoroughly examined her - listened to her heart and made sure she was ok. It wound up being a gas related issue in her stomach (doctor saw it on x-ray), and she is fine. He put us at ease and shared all the tests he was doing. I would definitely go back!

If you need medical care this is the place to go. Madison Hospital is a mid-size, but growing,…read morehospital. This place is so clean that you can eat off the floor. The employees are first class too. I had to have an ultrasound for a follow-up to a procedure back in September and I was able to pick my appointment time and was in and out in no-time. Try that at a large hospital. Easy Peasy!

ORTHOPEDIC URGENT CARE REVIEW: My mom broke her foot and…read moreTOC has an orthopedic urgent care. We were able to get an x-ray, x-ray reading, dr consult, and an orthopedic shoe to protect the breaks all at one stop. We had huge hesitation to come back to TOC, but in this case it was helpful. We still had to fill out the same information three times (at the desk, at the automated kiosk, and also in paper formats) just like when we came for the spinal office visit- NOT ideal in an urgent care scenario. But considering our other option was to drive to Madison with a broken foot, we were happy TOC offers Orthopedic Urgent Care.

I had surgery 4 procedures done on 1 arm 2 Trigger finger carpal tunnel and elbow i wasn't even…read moreadvised to do exercise wasn't offered therapy TOC is NOT a place to go for help !! I'm not sure i will ever return to work because I choose TOC this should have been workman's comp but ya can't get the doctor to stop listen & talk to you!! He didn't even fix the problem I went to the doctor for because he is always in a hurry