1. Custom Family Care

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Madison, AL

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Custom Family Care

3.0 (2 reviews)
Closed • 8:00 am - 4:00 pm

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Crestwood Imaging & Diagnostics

Crestwood Imaging & Diagnostics

2.5(17 reviews)
9.6 mi

Quick and convenient for me. They are excellent! Love going to this location, for all my bloodwork…read moreand imaging appointments.

Crestwood Imaging & Diagnostic Center:…read more My experiences at Crestwood Imaging & Diagnostic Center have been nothing short of a nightmare. During my first visit, I arrived promptly at 6:45AM for a fasting lab blood draw and I was the third person in line. At 6:45 AM, while standing outside with two ladies I noticed the doors were cracked so I opened it and we walked inside. An Asian woman in scrubs rudely barked at us that they were not open yet. I told her we would step back outside. It was cold outside and drizzling rain so I was frustrated but hoped the visit would improve. However, it only got worse. They failed to draw all the required blood per my doctor's orders, which I only discovered during my follow-up doctor's appointment. I had to return a week later for a redraw due to their incompetence. My second visit was just as disappointing. I arrived at 6:45 AM and was the first one checked in, yet the technician was late for work. I was finally called back around 7:45 or 8 AM. Today, 10/16/25, for my third visit, I arrived at 6:45 AM again. After checking in, I waited until 7:45 AM, only to hear that the technician hadn't shown up and there was no estimated time of arrival. I will NEVER return to Crestwood for lab work. I will go to the Huntsville Medical Mall, where they offer appointments and better service. Do yourself a favor and avoid this place! BTW, it will not allow 0 stars

Custom Family Care - urgent_care - Updated October 2026

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