I would give them 0 stars if possible. Terrible customer support. Purchased a brand new travel…read moretravel trailer. There were some issues with the camper. We brought it in for them to fix. They claim to have fixed the issue, but issues were not resolved. They 'complete' the fixes and forget to let you know it is available for pickup. When you discover the issue is not resolved, ypu bring it back for them to fix, and they keep it for another 2 months. Personally, we have had a primary system not functional for the past 2 years and when asking for a replacement system, they get angry and hang up on you. Highly suggest you avoid this retailer when purchasing your next camper.

I bought a brand new pontoon from them and it has had issues with trim Guage and other things and…read moregetting them to perform warranty work has been impossible. Haven't heard from sales as a follow up at all after buying to even say thanks for the purchase.

Sold us a warranty on a "demo" ski l, needless to say when it came time to use the warranty the…read morecompany said UMotors should have never sold a warranty with the machine because they don't have any service records from the time it was used by them. Well at 42hrs the engine blew up and neither sea-doo or our warranty we were sold would cover it despite being told it would. Now I have to basically resort to court, because UMotors committed fraud.

Justin Sharp is far more amazing than any other Umotors, he is from Deteoit Lakes,MN store and…read morehelped guide through my problems with our jet ski. He was very encouraging when I wanted to give up. He was openly honest with me and was not a person to take my money as a women! He guided me through all the problems that could arise. I definitely recommend him to anyone! He is honestly the person you want to work with! Thanks again Justin!! I will definitely come to you! sincerel, Amy

Found a nice 2 yr old Starcraft 22 ft pontoon w/ 90 hp Yamaha on the internet. This was last…read moresummer and I drove up from the Alex area on my motorcycle. Early morn weekday visit so no sales staff available. I get the GM Sean to help me. I tell him im pulling it down to Florida to leave for winters and i want this boat and he wants more time on the web. Deal very pleasantly negotiated, and pick up in three days w/truck and trailer. Shop fitted my bunks for me and loaded 100% impressive. Three weeks later registration shows up and was accompanied by a set of custom color matching vinyl numbers for the hull. pleasant surprise! Totally pleasant experience and i will make that drive again when time to upgrade in Mn. Thanks Sean and Moorhead Marine

Went here to ask if they had a prop for my old 68 mercury out of curiosity, and the guy at the…read morefront desk immediately cut me off and nearly laughed in my face as he said "Nope" and then nothing. So I'm like okay.... you know where I can find one? To which he proceeds " yeah right that things ancient good luck, I can sell ya a new motor?" Lol dude. Really? Most uncomfortable, awkward first experience in a marine store, in my life.

Very laid back and easy to work with. Helpful with first timers and stupid questions.read more

J K has always been prompt with there services and always diagnosed and fixed the problem with my…read moreboat. Thanks to Brain at the front desk and Wes for coming out and getting my pontoon running. Would recommend this shop without hesitation

They tried charging me a 3% surcharge for using a debit card which is illegal. Credit card yes, not…read morewith debit cards. After informing them they still attempted to. I let them know it wasn't happening it I'll never do business with them again. It's time we stop being complicit with surcharges and this new thing where everyone expects tips. It's gotten out of hand!

From the owner: Full-Service marine and power sports dealer!read more

I agree with all the other reviews on here I would never buy anything from this company ... they…read morehave an over inflated price ..I went in to buy a 2025 ATV in Feb 2026 there was no price discount as advertised ...they advertised the ATV at $500 less than the quote when given in writing and than never even honored that ..stay clear from this company

I wish I could give ZERO stars.. This may be a known…read morecompany, but this specific location in Detroit Lakes, and the employees that work here, did horrible work and have horrible customer service. We just bought a cabin on a lake last year, and then purchased a pontoon and dock this past spring for summer. My MIL found this company and said "the guys were really nice, we can store the boat and lift here, it's gonna be great". COOL. Well, after they came to put the lift in the first time, we just seemed to have problem after problem with them and the lift. First time we called to get something fixed or adjusted, they didn't do anything and still charged us. Second time they came out to fix their mistake, they dropped the motor in the lake, and STILL charged us. Third time they came out to fix their mistake, they dropped fishing poles in the water and didn't bother to fish them out, to which they sat in the water for probably a week. Forth time they came to fix their mistakes, they broke a fishing rod and managed to bend our pontoon canopy bars and claimed "we didn't do any of that". When everything was brought up, the guy said "my guys have worked 10 some years and they're good and loyal to their job, they wouldn't have done that." And NOTHING was done to fix any of the problems. My MIL and grandfather in law spent over $6k for stuff they broke and couldn't fix and REFUSED to give us any compensation for the legit hell they caused us and how much money they just lost for literally NOTHING. We all have been fumed with anger, especially with them doing nothing to make the problem better. This place is 1000% money hungry, and no ones takes pride in their work, making or keeping customers happy. Rather get the business, do a shit job and take your money and run. HORRIBLE HORRIBLE HORRIBLE.

brought my boat in code 11 on evenrude etec said it would be 2 weeks. 6 weeks later still not fixed…read moresaid he had a dps module installed but couldnt calibrate it. lost my patience and picked it up he charged me 840 and nothing was fixed. took it to central marine in carlos mn they had it fixed in 2 days. they said the dps module that was in there was bad they replaced it. Awsomme people to work with if you have a etec or any other motor take it there

Brought my boat in at the end of March because it started hard the year before. Finally got the…read moreboat back IN JUNE- boat didn't run at all ($550). Brought it back in for another 3 weeks and when we went to pick it up- it still was not done. Had to wait 2 hours. Got another bill for $430. Owner would not take a cent off our bill for ruining our first half of the fishing season by not fixing our boat the first time, even though on the bill it stated 3 times the engine had been test ran! No sense of urgency, price gouger!