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Outlet By La Z Boy

5.0 (2 reviews)
Closed • 11:00 am - 6:00 pm

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2 years ago

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3 years ago

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FrontRoom Furnishings - Grandview

FrontRoom Furnishings

2.7(11 reviews)
2.7 mi•Southeast
•$$

Huge store. Love that the left half is their 50% off outlet. Easy transition into their current…read moresale section. Steve, our sales associate, was a breath of fresh air! He didn't pressure or nag me. He answered a few questions, hung back. I recommend him to others. I found a few chairs that fit my desired height and armrest requirements, but I'm still not sure if they were really the winner winner chicken dinner. And material, too. Do I want cloth or leather? Black? Ahhhh... Decisions, decisions.

So funny, because I was rolling around this review in my mind and decided on a 3. And of course, I…read moresee yelp currently agrees with me. That makes me feel better because I really wanted to like this place. First of all, it isn't the greatest location--a favorite area for outlets. They have a cool concept of 3 stores in one which is what brought us there originally. We wanted to check out the Fifty Off store next door. However, we decided to check out the Front Room Furnishings quickly. We were surprised they seemed to he having a good sale, better than when we had last visited the Polaris location. We were starting to get a little excited, and Kelli came over to help us. She was really nice that first day, although a little overbearing and pushy for my tastes. We got very close to wanting to purchase a couch that day. However, we had only expected to browse briefly and ran out of time before dinner. Pregnant women need to eat! So we decided to come back again and finish our purchase another day. It was the second visit where it went downhill. We had come ready to wrap up our couch purchase. However, Kelli was having major issues this time. Forget the customer is always right. She kept going out of her way to try to put me down and prove I was stupid, and she was smart. (Even though it was obvious at least once that she was wrong about something, saying for sure a couch was in one area of the store until her associate pointed out it was in a completely different area). I was rather irritated and thought my husband didn't notice her repetitive, rude jabs since she was primarily trying to do it behind his back. We ran out of time before pregnant hunger came back again, and then I was starting to have big doubts, especially about giving Kelli any commission with her horrendous customer service skills. As we were leaving I shared my concerns about Kelli and asked if he had noticed. He said he had definitely noticed, but if I was fine, he didn't want to sour the whole scene. He added that no she definitely wasn't treating you right, and that was wrong. So we both decided that we would either go to the Dublin or Polaris store or at least ask for a different sales person. However, it turned out that whole sour experience derailed us, and we never went back to purchase the couch during that sale. What I did like about Front Room, is that many of their couches are USA made. There are also a lot of customization features. But like I said, if we do go back, we are surely staying away from Kelli and probably this location in general.

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FrontRoom Furnishings - Tolliver

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Sticks & Stones Studio - I think my grandma had this pattern

Sticks & Stones Studio

4.5(4 reviews)
5.8 mi

This was my second time visiting this store. First time was a few years ago where I found every…read moreChristmas decoration I ever wished I could find. Every item I purchased from there I have received multiple compliments from and are sure to become family heirlooms. I stopped in again today just wanting to see what it was like when not in full Christmas mode. Same friendly, helpful staff. Still super cute with lots of tempting decor items. Wide range of price points... something for everyone. They have a few pieces of repurposed furniture that has been redone in a shabby chic fashion using chalk paint. They also sell the full line of chalk paint... which I will be back to purchase once I figure out what direction I was to take my repurposing items in. Today half the store was closed as it will become their dedicated Christmas section. Come back Nov 7th and be the first to browse the new merchandise! You will find me adding to our Christmas collection. They are one of the best Christmas merchandisers in Central Ohio, in my opinion. Worth the trip in!!! Buy local! More pics will be uploaded by me Nov 7th!

This store has beautiful all night pieces and it is in the heart of downtown with accessible…read moreparking and beautiful selections. If you are a collector or just want a few elegant pieces, this is definitely a place to go.

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Sticks & Stones Studio - The wrong place to bring my wife on pay day!

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On corner of Waterloo and High in Canal Winchester, OH

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Value City Furniture - Charthouse

Value City Furniture

1.8(33 reviews)
3.3 mi

I recently purchased a living room reclinig couch from Value City in July 2025 and as of today I…read morehave not been able to enjoy it. it was deliv damaged and I called the store to inform them and was given a future date for a tech. The tech came out on or about 7/22 and agreed that it was the reclini mechanism and it would be ordered and delivered. after waiting 4 weeks I made several phone calls and even went to the store and was assured that it would be resolved. The latest call I was told if it's delivered by the end of October it'll be exchanged. well today I received a email that said I would not get it replaced or repaired due to customer misuse. how? since I called the moment it was delivered and was told by the tech. value city is horrible and your practices are terrible and you should be ashamed for this kind of service.

Delivery cost 180.00 for two men in a pick up truck delivered my furniture in the rain wrapped in…read moreplastic bags dragging water into my home carrying it to the back of my home Ian's telling me I needed to get rid of all the plastic my wife had to mop the floor while I started removing the plastic and using towels to dry off the new furniture not to mention they couldn't get it all into the truck so we had to repeat again an hour later my complaint has fallen on deaf ears I feel I shouldn't have to pay for a professional delivery not being scammed by such an unprofessional delivery service

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Value City Furniture - Winston

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Outlet By La Z Boy - furniture - Updated May 2026

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