I visited the store 9/3/25 with a insurance claim from T-Mobile for a screen replacement on my…read morephone. I was told that it would take about a hour for the repair. I came back after a hour and was told the phone was smoking and that some how the battery had been punctured. I had to leave my phone overnight until a new battery was brought in from Houston. I arrived on 9/4 and received the phone but the new screen was not installed correctly or it did not agree with the frame on the phone. I gave the employee back my phone and she happily suggested changing out the frame for free. After everything was finished the phone looked and is currently operating like new. I appreciate the employees for making this unfortunate situation right and fixing my phone the correct way. Sometimes its ok to not get angry with people and to stay calm so we both can come to a solution to the problem. It was an inconvenience to not have my phone originally but I'm thankful everything turned out to be fine and I'm thankful for the employees that were involved in my specific repair.

Hello my name is Chloé Jefferson Saturday 6/15 I visited…read moreone of your stores in Beaumont to to get my VW atlas battery changed. When I got them I was greeted everything was great until it was time to change my battery I could tell she was about confused and struggled to get the battery but I took it as it being hot I would think you would employ or train qualified people. After about 20-30 ins she asked me to try my car. When I tried nothing. She said maybe she didn't tightened anything. By the time I knew something was wrong so I called my husband to meet me at the store. About another 20-30 mins she asked me try again. Again nothing. She explained she needed to go watch a video this was the time I knew something was not right. My husband asked for a supervisor to which she did not want to get one stating they pull be in Tuesday but after a bit of a back and forth one was finally called. Once the commercial supervisor arrived he explained that it was not properly placed in the car it was a few steps that was missed. After another 20-30 mins he tried by that time the car still did not work resulting in me having to tow it to the dealership. Today 6/17 I spoke to the dealership and my ECM was fried. This is the brains of my car to which your unqualified employee destroyed.

Exceptional customer service!!! I would definitely recommend if you are having issues with your…read morebattery!

I absolutely love these guys! I've only gone in for battery changes and bulb replacements, but they…read moreare professional and kind.

Really like this Automotive Parts store. Always clean easy to find what you need. The staff is very…read moreknowledgeable and friendly. Great service too!

For the LOWEST price in PARTS GUARANTEED!!! Come talk to me VIC.. we offer quick fast service…read more.. not because i work here but because its an awesome company that's been around for a LONG TIME!! Right now there's and OIL Special for 17.99 plus tax 5qts plus Fram Filter

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This establishment is not worth stopping at. The staff seems to arbitrarily choose which customers…read moreto assist, disregarding the order of arrival. The customer service is exceptionally poor, eclipsing O'Reilly's reputation as a subpar auto parts store.

If I could rate them a zero I would, the worst auto part store I've been too. Chris the employee…read morewas a real smart ass and rude. I will never go there again

I got immediate professional help with friendly service here. Just can't beat it and the price was…read morevery competitive. 3 year warranty! I highly recommend this business! All I did was pop the hood and they done the rest.

For a girl that has to do a lot of things on her own changing a battery is not one of them. I have…read morea 2015 Chevy Impala and I had NO CLUE how to change out my battery. Not only did Battery Warehouse of Baytown save me 50 bucks but they also helped me figure out how to put the battery in my car. I always go to Auto Zone or O Reilly's to get my batteries but I think it is well worth the drive from Pasadena to Baytown to get my battery replaced from Battery Warehouse of Baytown. For the next two years I have worries either if this one goes out. They gave me a free 2 year free replacement deal. Thank you Randy!!! (shop owners name)

DO NOT RENT A GOLF CART HERE!! Me and my family rented a 6 person golf cart here on March 30,…read more2018 at approx. 11:45 am the cart finally arrived at approx 6:00pm that day and appeared old and worn out, but I was assured it was reliable and ran fine. Me and my family got on the golf cart and drove it less than 200 yards before it stalled out while crossing Hwy 87 to get to the beach side of bolivar, I immediately had to get out and push it off the road all while vehicles sped around us. I immediately called the GOLF CART CONNECTION NUMBER that I was given in case there were any problems or concerns with the cart. I called more than 20 times while me and my family were stranded on the beach 4 hours from 7:00pm until 11:00pm when we finally had a Good Samaritan stop and take my family back to our Beach House and then return to tow me using a strap attached to the cart back to the beach house. The next morning Spencer Stevens who identified himself as the Manager of Golf Cart Connections called me and I told him what had happened and the danger my family and I were placed in by his company renting unsafe, unmaintained and unreliable golf carts. I explained how our entire vacation day was ruined and how we were almost hit by a vehicle, while trying to push the cart across the hwy after it stalled in the middle of the road. I asked him for a full refund seeing how we only had the cart one hour and drove it less than 200 yards not to mention the stress we were put through. . Spencer apologized for the situation and assured me I would receive a full refund on Monday when the office opened. I called Monday and was told by Becky she could not help me that I needed to call JAY WEEKS the OWNER. I then called Jay Weeks office for 2 weeks every day, only to be told by his helper Spencer Stevens that they do not give refunds and if I didn't like it I needed to hire an attorney. My credit card was charged $489.76 cents for a golf cart we had an hour. Me and my Wife both Police Officers over 20 yrs have neither one experienced this kind of a blatant disregard of customer SAFETY and the lack of customer service. I have since filed a complaint with the BBB, TX DOT, CLUB CAR, ANSI, ILTVA , OSHA, GCSO, Pct 6, Valero , Total, and the Attorney Generals Office. This company is owned by JAY WEEKS who also owns South East Texas Starter in Port Arthur Tx whose reputation is also just as horrible for the same issues. There are plenty of other places to rent carts in Crystal Beach that are reputable. Do not give these crooks your business...

Don't go to them for Auto repairs. They will work on your car without authorization and charge you…read moreon the extra repairs. My Ford escape brakes they didn't hesitate on saying they could fix them. I approved the first quote of 444$ to replace the routers and the right front caliber. The next day they called and said that with the rust damage to the left front caliber would need to be replaced as well. I approved this repair and now the total was 601$. I thought that was fair and reasonable. Was told the car would be ready on Tuesday afternoon. They called on Tuesday afternoon and said they weren't having difficulties with the brakes and would need more time. I said take all the time you need but verified that I wasn't paying more than the 601$ I had approved. They called Thursday afternoon and tell me the car is ready for pickup. I walk in and now the total is 994$!!!! I asked who authorized the additional repairs? Because I did not. I had to pay an extra 390$ of repairs without my approval. They didn't even try to offer to lower the bill, you would think if you made an error and did repairs without authorization the shop would at least eat the labor costs. I paid the full amount but in protest. I would use caution and make sure you get everything in writing and approved before you have your car repaired at Golden Eagle!

I was recommended to this place by the nice folks at Lansdowne-Moody after they didn't have the…read moreparticular battery I was looking for! And I'm grateful to them for that!!! This place did have the battery I was looking for! In fact they carry all kinds of batteries!!! They have batteries for autos, lawnmowers, motorcycles, generators, etc. I've been by here a bunch of times but always thought of it as a battery recycling business which they do, but I didn't realize they also sold all types pod batteries! So if your looking for a battery you can't find at your local auto parts store your best bet would be to give the folks at Golden Eagle Battery a try! They probably have it in stock!

They do excellent work but they are very expressive. The speaker in the driver's side door of my…read morepickup stopped working. Ít to 30 whole minutes to repair. It was a broken wire. I paid $150.00 for labor. Total bill was $186.74. I was going to upgrade my system but!!!!!!!

Bought a 2021 Fird Expedition. Dropped it off and had Alexa Auto hard wired and installed. Looks…read moregreat, works perfect. Will definitely use them again. Highly recommend.