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    Outdoor Solutions landscaping plus

    5.0 (1 review)
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    Construction or installation

    Disease management - shrubs

    Disease management - trees

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    Ergeon - Nail up wood fence

    Ergeon

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    Rep was highly professional, respectful, and knowledgeable! I would definitely recommend his…read moreservice!

    My child bought a new home this year and has a dog that ultimately kept getting out of the yard…read morewith the existing fence. Had Ergeon replace the fence (unfortunately thought wasn't the issue with the dog, that's a different story). Fence was finished in July. My child works 80 hours a week and hadn't been there when it was completed. I visited from out of town and noticed some quality issues. Uneven boards at the gate, poor quality hardware and a couple of boards that seemed poor quality. However, the biggest concern was that they didn't install any corner posts. Who does that? Anyone ever heard of a fence with no stable anchors in the corners? Come to find out they cut the previous corner posts off at ground level and were too lazy or inconvenienced to remove them. Built the new fence around them. I paid for the majority of the fence so I contacted their warranty company. I sent pictures. They scheduled a person to come out. There wasn't good communication about what action they would be taking. My husband and I took the day off work and planned to be there. They cancelled a 1/2 hour after they were scheduled to arrive. They rescheduled for two days later (a Sunday) and no showed and did not call. I also called that morning to confirm someone would show, got no response from my vm. I spoke with our warranty rep the following day and was told, "sorry, but I don't work on the weekends." That just irritated me. Poor customer service in my opinion. So the following week we communicated back and forth to reschedule. I was given today (9/26) as THE ONLY available date, even though I told Peta, our warranty rep, that I was unavailable and gave here 3 alternative dates. Yesterday at 5 pm she texted me and said that the installer was not available there was a death in their family. While I am sorry for their loss and empathetic, does Ergeon not have any one else? Peta asked me to give her until Monday to reschedule. I will do that but I am getting the feeling that I am getting delayed intentionally. I requested the name and number of the installer that gets scheduled so that I may confirm the day of the appointment (again I will be driving from out of town, an hour one way) and a supervisors name and number if they fail to show up. Peta told me she could not give that information. Shady? I think so. This will be a third appointment. If they cancel or no show, that will be the third strike. I hope they take care of this and make it right. I will update this post when they do.

    NBDK Fence & Home Services - NBDK owner and so-called professional used electric tape to install and hold metal pickets in place.

    NBDK Fence & Home Services

    (6 reviews)

    They did amazing job for me. Im away withthe military. Having a fence problem wasn't good. I was…read moreworried. A tree had fallen on my fence. They came out took care of my problem and my worries. Being so far away. I will absolutely use them again.

    Do NOT hire NBDK Fence and Home Services (Owner: Deirdre Knight)…read more He came out to assess and repair my dual swing gate. The issue was clearly identified: six pickets (three on each side) needed to be replaced. "Simple job". However, after being told the work was "completed," I returned to find the repairs were either poorly done or not properly completed at all. He used ELECTRIC TAPE to hold the six new pickets in place, huge bolts leaving my fence compromised and installed a warped hinge for the arm to pull on. The workmanship was sloppy, rushed, and unacceptable. The pickets were not installed correctly, and the overall finish looked careless and unprofessional. It honestly raised serious concerns about the quality of anything this company touches. What's the purpose of using electric tape to hold a metal picket in place - while calling yourself and your so-called hobby something professional? What made matters worse was the complete lack of accountability. Instead of taking ownership and correcting the issues properly, the situation turned into a frustrating back-and-forth that wasted my time. I paid for a repair and instead received more damage to my gate. At this point, I am reviewing quotes from actual professionals not through Thumbtack! Save yourself the headache and avoid this company altogether. Not worth one penny! UPDATE: Deidre has since reached out offering a refund if I remove my review. Dishonesty really drives this man and his unregistered entity. See photos. Still seeking a legitimate company to repair the damages he did to my gate.

    Outdoor Solutions landscaping plus - landscaping - Updated September 2026

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