DISHONEST TO THE CORE! You will not regret looking for another place to do business! I have purchased several machines from the Ardmore location. The first was a 2020 Yamaha Waverunner and the process was fairly straight forward, although they made me wait an incredibly long time. This was even during a week day and started in the morning.
The second purchase was a 2020 Sea Doo Spark 90HP Ace. The price was agreed upon before arriving and when the time came to do the paperwork they gave me 2 payment options. Both payment options were with a much higher interest rate and one payment included an extended warranty which I told my salesman that I did not want.
The Sea Doo model that I bought had a special finance rate of 1.9% interest for 36 months. It was pretty straight forward and I told them I would not pay a penny more for machine than what I had already AGREED TO! This is known in the car business as a "Bait & Switch". I was really disgusted with the whole process and so I called over to Jones Powersports in Durant and spoke with the general manager there who gave me a better deal over the phone and told me to head that way and he would have my Sea Doo ready for me. At that point I went to the finance manager's office and told them I had changed my mind on the deal and they could keep their machine. I took my son and we went to grab a burger at McDonald's. While we were there the dealership called back and made a much better deal. I told them that if they would not play any games and give me the new deal I would come back and complete the purchase. I returned and finished the transaction. Keep reading because this is where it gets really shady.
While I was finishing the transaction on my Sea Doo I asked about consignment sales and the salesman said that Nick (the store manager) was in charge of consignments and that he would let me know. They asked for pictures and a VIN and I later sent both. The number I asked for on consignment was $10,000 on my Kawasaki Mule. They said that shouldn't be a problem and to bring it up in person. A few days later I brought my Mule to their store. They said their service department had to check it out first to see if it was in good shape. It's a 2019 but OK I thought. They came back a little bit later and said that their service department would have to put more than $600 in reconditioning and replacing faulty parts, wiring, brakes and so forth. I said it is under warranty and there is no way that thing needs brakes but if it needs other repairs it should be covered under the warranty. Then NICK told me that his book value of $11,800 retail with all the accessories was what he thought he might be able to sell it for on a good day and that he could only give me $8,995 for it. I told him I did not want to trade it in I wanted him to sell it on consignment. At his point Nick said that he didn't want it on consignment but would give me the $8,995 on trade in minus the "repairs" that he said were necessary.
Fast forward to about a week later, I decided to pull the trigger on a new Honda Pioneer 700-4 Deluxe. I called the dealership and asked Noah if he had one in stock and he said he did. I told him to check and see what kind of price could be negotiated with my Kawasaki Mule as a trade on the Honda. A short while later Noah called back and said that Nick would give $7,900 for the trade in value. REALLY??? It lost $1,100 of value in one week?
I then went to another location of OPS (Sherman) and dealt with the manager (Donovan) who gave me the $9,000 for mine and sold his for invoice minus $300 rebate.
Bottom line is that the Ardmore location is filled with former car salesman and it shows. Bait & switch, overpriced warranties, hide the interest rates, etc. etc.
Before you buy from this location do yourself a big favor and go see someone at Jones PowerSports in Durant or try the Sherman location of OPS. Lastly, be wide awake and KNOW THAT NICK AND HIS CREW WILL PLAY LOTS OF GAMES! read more
