5 stars all around and some of the best follow up and service I've received from a company. Sales…read morefollowed up after install and helped facilitate a small modification I was looking to have done. My installer was able to quickly make the modification. Top notch all around - highly recommend.

From the owner: Titan Lighting provides landscape and holiday lighting and installation services to Northeast Ohio.read more

If you're looking for high quality furniture that will last a lifetime, Sedlak's is a one stop…read moreshop! I had been looking for a television stand for a newly purchased 75 inch Samsung and was conflicted about where to buy one. After searching online for area furniture stores, Sedlak's caught my eye and I decided to pay them a visit at their Solon location. The store is inconspicuous from the street and more closely resembles a hotel or country club from the outside. Upon walking in I was greeted by a kind lady at a desk and she directed me down a hall to the back of the store. This place is absolutely massive! There are numerous sections, each of which specializes in different home furnishings. The variety is extensive and offers a vast assortment of items. I found the section that has televison stands and after roughly 15 minutes decided on an attractive wood and glass stand with cabinets. I found a sales clerk who was more than helpful and collected my information. She then advised that the stand would be delivered in one piece, which would spare me the time of having to assemble it. She advised that the delivery would be carried out within a week and guided me to the front to submit payment. One I submitted payment, a delivery date was agreed upon for the following Monday (4 days) and I left. Sedlak's contacted me the day prior to the scheduled delivery to confirm. On the day of the delivery, two Sedlak's professionals contacted me upon arrival and I let them in. They carefully setup the stand and were even kind enough to place the television on it. The stand is of inpeccable quality and the customer service was top tier! I am happy with my purchase and would definitely buy from them again!

Just left. We were in town for the weekend to get a whole house of furniture for own new home. A…read moredesigner never came over. Just a sales man who wouldn't even look at our prints. He seemed afraid I was going to give him COVID! Couldn't believe how uninterested they were!

We purchased nearly an entire home's worth of kitchen appliances and bathroom fixtures from…read moreFerguson during a full remodel several years ago. At the time, the purchase was substantial and we received excellent service from Rick Ritt and had recommended him. Sadly, we were unable to work with Rick on this most recent visit. We returned to the showroom for another project and were honestly shocked by the experience. Multiple employees were sitting at their desks without any customers, scrolling on their phones--one clearly on Facebook--yet we were told we could not be helped because we didn't have an appointment and would need to come back the next day. In a retail showroom. While staff were visibly doing nothing. This level of arrogance and indifference toward customers is astounding. We made an appointment and returned the next day. Made our purchase. The service didn't improve after the sale either. One of the faucets we purchased from Ferguson--around $500--turned out to be defective when our plumber installed it. Because of the timeline of the remodel, it had been about 90 days since the order. I reached out to Ferguson for help with the return or replacement and was completely ghosted after they said "we will reach out to manufacturer to see if there is anything that can be done'. No follow-up, no assistance, no accountability. If you read the other reviews online, this seems to be a pattern. Ferguson appears very eager to sell expensive products but far less interested in standing behind them when they sell a defective product. Ironically, you'll often get better customer service from Amazon and a chatbot - or even at Burger King -than you will from the people working in this showroom. I'm aware that Ferguson has acquired build.com and has consolidated the industry, but please understand consumers still have options. Our time is valuable and we had selected Ferguson for what we thought would be ease of order and attentive service with no regard for price whatsoever. We thought by paying more we would receive elite service. We were wrong. Bottom line: I wouldn't hire these people to pick up cigarette butts at my carnival

We had been planning our kitchen remodel for quite some time when we visited FERGUSON on Miles for…read morethe first time, yesterday. I was looking forward to it! The showroom is filled with impressive displays but that's about it. We walked every square inch and NOT ONE employee acknowledged us. NOT ONE. I spent more than a little while checking on the spec's and prices of the few things with such info available and I was genuinely shocked by the mark-ups I found. For example, I recognized a mid-level, single vanity, simply framed mirror that was nearly $1,000......This brand tops out at $600, if that, on such a small mirror. Additionally, most, if not every, kitchen display included a sagging shelf here or a badly mitered corner there. I have never experienced this anywhere else. It felt like a showroom for flippers. While indeed a beautiful, dreamy showroom, I found little in substance, or real-world value.

Having an electrical problem in the basement. Chris was here for two hours and while the problem is…read morenot fully solved, he came up with some makeshift ideas to help for now. He is honest and trustworthy. Highly recommend. Ronnie L., University Heights.

Chris is the BOMB!! Reasonable, responsive, great work and a super guy! Cannot recommend enough!read more

Truly outstanding company. I recently called to have some heating cables uninstalled, and the whole…read moreexperience was smooth from start to finish. Communication was clear, the electrician arrived quickly, and he took the time to answer every question I had. He also helped me think through the best options for my situation. But what impressed me most was the honesty. After looking things over, he explained that since I was already having roof work done, the roofing contractor would likely handle the heat-cable removal -- meaning I didn't actually need their service. In other words, they turned down easy money simply because it was the right thing to do. That level of integrity is rare, and it's exactly why I'll be calling them again in the future.

Tyler and Reese of Blue Collar electricians did a superb job, upgrading and installing a new…read moreelectric panel with meticulous detail, timely, competent and both were very nice and considerate

We searched and had four electrical companies come in to give us an estimate. We were very happy…read morewith the owner Adam when he came out and we told him what we needed and how we wanted to run the electric and some upgrades that we needed. They did a complete overhaul on moving the panel box because it was a pacific panel box and had to be relocated to a new location. We were so happy with the results. You cannot beat the team that he has. We were impressed with Logan and Zoran. They were so professional, neat, explained everything, and I would highly highly recommend them for your electrical needs.

Very nice gentleman. Honest and helpful. Experienced electrician…read more Helped me with a tricky outdoor floodlight.