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    A Country Cat House

    A Country Cat House

    (50 reviews)

    I spoke with Josie who is very personable and sweet. When I asked if I could come by to see her…read morefacilities she told me that she is not doing tours... She gave me a rate of $50.00 per kitty even though they were going to be boarded together. That's a $100.00 a day. I sent her all the medical information along with her form completed along with pictures of my kitties. She gave me three choices to pay for the deposit.... Cash, check or cashier's check was $400, Zelle was $404.00 and if you paid with a credit card higher due to the fees. I sent her an email to ask why there was an additional $4.00 for a Zelle payment when Zelle and most banks and credit unions do not charge fees. I sent out the email on Sunday and have not heard back. In the meantime I found another A Country Cat House located near Tampa that is owned by the brother, I asked about company policy regarding customers being able to come and visit the facility and was told they always allow customers to come and visit. Because most people like to see where they are boarding their babies. I told her what Josie's policy was and she said they do things a bit different. I then asked her about their pricing and was told that if you board two kitties with them, they place them in connecting kennels for $60.00 a day.... Not $60 for each cat, they charge for the kennel size.... I was astonished.. Needless to say they will have a new customer once we finally move up there, however I am going to pass on Josie's. Only because with all the research that I have done, when a business does not allow you to check their facilities out, that is a red flag, so that and her pricing is why I will be looking elsewhere. Josie did reach out to me and explained to me why she hadn't been able to get back to me. Josie also explained that she would allow me to come and check out her facilities and try to work with me on pricing. Her reviews are exceptional except for the few incidents that were not favorable which we discussed and I was satisfied with her responses. I am still not quite convinced she will be in my budget. But I do appreciate that she cared enough to reach out to me.

    Josie took amazing care of my Maui! I called her a week ago about a severe matting issue in his…read moreprivate area, and she made extra time to squeeze him in. He left feeling pampered and handsome! So grateful to Josie and her wonderful team.

    Pet Limo - My puppy

    Pet Limo

    (23 reviews)

    Very stressful experience…read more My relatives have been planning this international trip with their dog for nearly six months. Unfortunately, communication with PetLimo has been extremely poor throughout the process. They rarely answer phone calls, emails, or text messages, leaving families with little information and a great deal of uncertainty. However, I see they do have time to reply other bad reviews. What is most frustrating is the apparent lack of compassion and consideration for the families involved. This is already a stressful and emotional process, yet my relatives are scheduled to travel within hours and still have not received a required document. At this point, we do not even know whether travel plans will need to be changed at the last minute. The service is also very expensive. Unfortunately, customers often do not have the ability to choose another provider and are effectively required to use PetLimo as part of the process. Perhaps because of this, customer service does not seem to be a priority. We are now facing the possibility of additional travel to Miami, extra costs, and last-minute changes because of the lack of communication. The entire experience has been unnecessarily stressful and frustrating. Families deserve timely communication, transparency, and empathy, specially when they are entrusting a beloved pet to the process. Based on our experience, our family would not recommend PetLimo if you have other options available.

    My dog ​​arrived traumatized, dehydrated, and starving. Without a doubt the worst possible…read morecompany--they have absolutely no love for animals.

    Our pets - petstore - Updated August 2026

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