Shout out to Georgia and Chris (on separate visits) for exceptionally friendly and excellent…read morecustomer service. The store is always kept well organized and stocked with easy to find sizes. Always a pleasure shopping here and the prices are pretty good especially during sales.

My boyfriend and I had a great experience shopping there today. Jack and Jamie were super helpful…read more Great service and great items.

Great sale prices! The inventory is plentiful. The staff is helpful, especially when your size is…read moreway up high! Have these cool ladders they whip out, scurry up & grab your size! Line to pay went fast.

Staff was incredibly rude when I went inside. There was nobody attending the dressing room either,…read moreand when I did try to talk to an employee, they treated me like I was an idiot.

This is one of my go to store when I come to Great Mall. As there is no longer a Banana Republic…read morestore at Stoneridge Mall or Walnut Creek. I wear a lot of clothes for work from this store and I come to this store from time to time or purchase online. Great value and style and lots selection for work. Service is fine. I like to look through the clearance rack to find deals.

We came into the store to try out a different t-shirt size for my hubby as I bought him a sampler…read moreof white T-shirts for Christmas. The deals for Black Friday is definitely worth it for Ts but I snoozed a bit and still got a quasi good sale price during December. Anyhoo, we decided to come in and just get a few of a specific shirt with the sale online being almost comparable to the price I paid. L O C A T I O N Banana Republic Factory Store is located in Great Mall on the east side of the mall. I usually park at Marshalls and then walk to the right. I N S I D E Layout seems to mimic GAP considering they are part of the same company. Women's on the right side and men's on the left. Unfortunately the sale they had online for an extra 40% off was not applicable in store so we ended up doing a return of all the shirts I had and bought 3 of one type of shirt online and did a pick up in store. It was pretty instant. As soon as I entered the order, one of the store associates was about to fulfill our order when we just told him that it was in our hands. So we didn't wait at all as it wasn't a busy day. He packed up our shirts and then just verified my order with my ID and we were off. S E R V I C E Returns was seemless and easy. Ordering online and pick up was also very quick. Again it's also because it wasn't super busy when we did our order so it was instantaneous. O V E R A L L Not a bad place to go in store to pick up online orders for Banana Republic Factory. I've done so in the past. Sometimes the online prices are better that in the store and sometimes it's the opposite. It's definitely a gamble. Good customer service here. Glad it's close-ish to home for returns and exchanges.

Exceptional Customer Service - Thank You, Natasha!…read more Have you ever had an event you really weren't looking forward to attending, but had no choice? Well, that was me. I was preparing to fly across the country for a wedding, and the invitation called for a mandatory black-tie event. Since I didn't own a tuxedo, I stopped by Men's Wearhouse in Fremont to rent one. The moment I walked in, I was warmly greeted by Natasha, and from that point on, she completely changed my outlook on the whole experience. Natasha walked me through every step of the tuxedo rental process, patiently explaining my options and helping me choose a look that fit well and made me feel confident. She has a great eye for style and genuinely cared that I looked my best. But her outstanding service didn't stop there. I also needed something to wear for a beachside pre-wedding party and had planned to shop somewhere else. Natasha suggested I take a look at a few options first. She helped me put together the perfect outfit a stylish linen jacket paired with comfortable jeans and it looked fantastic. She made the decision easy, and I'm so glad I listened to her recommendations. In less than two hours, Natasha turned what I thought would be a stressful, dreaded shopping trip into a fun and rewarding experience. Customer service like hers is rare these days. She was knowledgeable, patient, friendly, and truly went above and beyond. Because of Natasha, I'll definitely be returning to Men's Wearhouse for my future clothing needs. Thank you, Natasha, for making such a positive difference. You are an incredible asset to Men's Wearhouse!

HIGH SCHOOL REUNION ATTIRE…read more Last Saturday night was my high school reunion. I don't want to reveal my age, but on my two previous high school reunions I wore a suit. When I was younger I wanted to look older. Now as I am older I want to look younger. I came here about three weeks ago on a Monday. I envisioned what to wear for my high school reunion. Several years ago I bought a navy Calvin Klein blazer from this Men's Wearhouse location. When I entered the store I told one of the sales associates about my high school reunion and what I wanted to wear. I was thinking to match the blazer with a button shirt and tie. I also told him I was looking for a sweater to wear over the shirt and tie. He then asked me if I was open to something more casual. I responded yes. He showed me a polo shirt, which I was intrigued. However the biggest mistake I made that day was I didn't wear my navy Calvin Klein blazer. I asked if he was going to be here the next day. He said no but one of the sales associates will be. The following day I wore my navy Calvin Klein blazer. I talked to another sales associate and mentioned to him what I planned to wear. I still had this vision of wearing something casual with a tie. However the sales associate said wearing a tie would be formal. The day before the other sales associate said the same thing. I'm glad that I came to the Men's Wearhouse to seek opinions. When I decided to go casual for my high school reunion the sales associate looked at my navy Calvin Klein blazer and showed me a performance shirt and dark blue jeans. He also recommended a black cardigan sweater, which I had envisioned to wear with a tie. He thought the performance shirt would match well with the cardigan sweater. I first wore the performance shirt alone with the blazer for a look. Then I wore the cardigan sweater alone with the blazer for another look. However when I wore both the performance shirt and cardigan sweater with the blazer the attire looked really well together. For the jeans I had it shortened at the Men's Wearhouse. For my high school reunion I would rather pay more from the Men's Wearhouse than pay less somewhere else and end up not liking the shortening of my jeans. During my high school reunion my attire consisted of navy Calvin Kein blazer, Kenneth Cole performance shirt, Kenneth Cole cardigan sweater, and Joseph Abboud navy jean was casual and class. In the past I would go to the Men's Wearhouse to buy formal attire for interviews and weddings, but after my high school reunion I knew I can go there to buy something casual with style.

Workers here are very friendly! They definitely are approachable & are very patient when it comes…read moreto helping out customers who may not know what they want. They don't try to rush you. Shout out to Jason for helping us out. Thank you! They've got really nice selection to choose from! A good variety as well. Check them out!

Friendly staff with awesome selection of shirts and hats! Their second location at Great Mall is…read morenow open, next to Sports Authority.

My wedding was just a few weeks ago and Mario made sure I looked my best! I've always been nervous…read moreabout wearing suits because I don't have a typical frame but that didn't stop him from delivering an amazing suit that fit just right. I had some friends that messaged me the day after the wedding and they didn't even congratulate me on my marriage.... They just wanted to say how good my outfit looked in photos! I would definitely recommend these guys, they were fast and delivered high quality work!

I have become a very frequent customer of Mario. A true local gem started by Mario's father. I…read morebought a sport coat at a nice outlet but did not realize all the buttons needed to be sewed in. I had tuxedo pants that were 10 years and a few inches ago that Mario expertly tailored to current measurements on short notice. In addition, I gifted my son a fine suit and Mario hit that one out of the park. Finally, I had a full suit purchased at the Livermore Outlets that Mario made look like a custom suit. Mario is a class act, I would drive from all over the state to have Mario work on my undersized wardrobe. I highly recommend this shop!

No men's shoes! WTF?? Why is there no men's shoes? The men's clothing selections were bland, unless…read moreyou like loud rayon prints. I won't be going back and very non-ADA friendly! Narrow aisles, messy, it was like shopping at a goodwill without the stale smell.

Deplorable customer service from PHEOBE S., the so-called coordinator, who is a disgrace to your…read morebrand. She decided to remove the price tag from a completely different blouse and replace the price tag on the blouse I had selected, claiming it was incorrectly priced. This wasn't just about the money--it was about the complete disrespect for the time and effort I spent searching for a good deal. As customers, we shop your store because your advertisements encourage us to look for great bargains. Changing the price tag at the register after a customer has already made their selection is misleading, unprofessional, and creates a very disappointing shopping experience. I expected much better customer service and integrity from your staff.

This is the Norstrom rack located in Pacific Common , just across from Target …read more It is nice to have the Norstrom rack so that we don't have to drive far to go to the San Jose store . This location has a lot of merchandise, organized and friendly staffs . They have 2-3 cashiers but the line moved slow because of many customers and the popularity . Now it is closer to Mother's Day and they have some pretty cotton tote bags for $15 and some perfume for $35 . A section with many Kate spade purses are on sale for 75 % off . I like to come early on the weekday morning so that I don't have to wait for a fitting room . All the merchandises are restore nicely in the morning. Enjoy my shopping at this Norstrom rack. It is very convenient for me to pick up my on line item here and do not need to drive to Palo Alto or west San Jose.

The lines at the registers are insane! The store itself is somewhat organized (as organized as it…read morecan be given the fact that it's a rack), but, the crazy long lines are a tough pill to swallow!

Since before this was a brick and mortar you could catch me outside a bar in the Bay expressing my…read morereverence for the designer who named this shop. Fresh, nostalgic, and always respecting the culture; Coldwater is a piece of streetwear that is truly original. Not another copycat, not a hype monster, not a take your money and act like a baller. Coldwater is a house of street intellect. If you cant come and see all the designers here I highly checking out JUBO's online boutique. Me and my closest homies buy and wear Jubo. We think you should too.

Best streetwear in San Jose by far! Quality products and the 3 brothers that run the store/brand…read moreare dope!