Debbie and Char are so helpful and professional. We were wanting to get a small memorial gravestone…read morefor a relative who had been in an unmarked grave for decades. It felt wrong to not have a marker. We didn't know where to call so we reached out to Oakwood Memorial Park. Ryan directed us to Jobst and we were glad to do business with them. They promptly returned my call and gave us some options for our budget. We made an appointment in person with Char to discuss the verbiage and layout. She is such a pleasant person and we enjoyed chatting with her. She showed us a new mock-up a couple weeks later and it was exactly what we wanted. It got installed at the cemetery about 6 weeks later. We were impressed that Debbie and Char emailed us a photo of the finished stone before it got installed. It is a stunning memorial, very classy. The storefront of Jobst is cheerful and bright. There are a ton of yard decorations and stones. Everyone is very helpful and excellent customer service overall.

Headstones, fountains, wind chimes, and whimsy, this place has it all. Stop in and shop around, you…read morenever know what's going to catch your eye. The ladies behind the counter are great, super helpful with everything. Abe they have some social items in there that you're not going to find anywhere else. And the prices are right.

Kapsa Monument Co did a beautiful monument for me and my late husband a few years ago and placed it…read morein a Hillside cemetery. The monument has a vase on each side. Recently one of the vases has become loose. I've tried to reach out to Kapsa a few times. No one ever answers the phone. I've left 3 messages in over a week and half stating my issue and asked for the favor of a reply. I've yet to hear back from Kapsa. This monument wasn't cheap. I've reached out to two other monument companies in the area in the meantime and they are willing to help but say Kapsa should stand behind their business and take care of this. If they can or can't, either way the courtesy of a reply is expected for such an expensive monument. I can't rate them good in the service area as they are non responsive.

Buyer beware. This place is absolutely awful. They will screw you on the contract and they are very…read moredisrespectful. They will intentionally and purposely omit IMPORTANT and KEY things from the contract, and this can screw you in the end. When I caught these items, owner refused to correct them. Here they are: 1.) They verbally said that ALL inscriptions and design are included in the price, but when you get the contract it does not say this, and when you ask the owner to add, he refuses. Don't ever sign the contract unless they clearly write in text that ALL inscriptions and design are included in the headstone price, just like they verbally say. 2.) Draft of the drawing, design, and inscriptions was not attached. How else will you know what the heck you are getting?!?!? Don't accept without this! 3.) Full names of the deceased were omitted. This contract is also combined into the application for the cemetery. Are we just trying to get the cemetery office to guess? 4.) Memorialist didn't sign the cemetery contract on the back, which is required before you can even place any headstone in the cemetery. The cemetery has its own rules which we all have to agree to. We don't own the cemetery. These are all normal procedures for all cemeteries. 5.) Approximate date of delivery was missing. You can't just put a season like spring or summer. The owner was very disrespectful. When trying to resolve this in a calm manner, he talked over me. I tried talking to the owner nicely on the phone, but all he did was hang up on me. Avoid this business, and go to others in the area that will: actually put in writing what they say verbally, are willing to actually fill out a contract completely, and treat you with respect. After all, if you are paying them thousands of dollars for a headstone, I would think that you would at least have the above taken care of. This place is absolutely awful. STAY AWAY.

I bought a stone a few years ago as preparation for the future naturally but after my husband died…read moreI wanted to get things in place. I have receipts but no stone.

It's not actually McFalls anymore. Jeff Birch has taken over the business and renamed it "We Care."…read more If you enjoy being charged double what the competition charges, and not getting your phone calls or emails returned, ever, or not ever receiving a headstone that you paid for, then We Care, is the place for you! The name should actually be changed to "We don't Care. At All."

I learned a lot of things from my Dad-- How to be fair, how to work really hard and do more than is…read moreasked of you, how to be generous: I did not learn that if you have a fireplace and use it regularly, even if you always use hardwood, you will need to have it cleaned regularly. So after twenty years of making modest hardwood fires, I started to have a cough. My sister came to visit and even being in the living room (no fire) made her cough and gave her a runny nose. Thinking, okay, I'll have my chimney cleaned, I called Chicago Chimney. Toni was nice and said that Mario was really good at his work, and it would be $150. When he came, pleasant, personable, and clearly competent, I could see that being near my fireplace was making his nose run. I told him about my sister. Might need more that just a cleaning, he said. He shone his flashlight up a short ways into the fireplace. "I call that black glass", he said. What is it? I said. My English is not so good, he said, underestimating his excellent skills. Google clarified. I found out that bubbles of "black glass" represent the third stage of a serious creosote problem-- first soot, then tar that is runny, then the glass part, beautiful and perfectly ready for a chimney fire. One thing about my dad, he prepared me to know a good person when I saw him. Mario said that he was going to have to come back with material and brushes that could dissolve the creosote. The next day, when forty or fifty pounds of mortar on the chimney lining just fell off piece by piece once the creosote was not holding it all together, he explained that another day and another step would be involved, putting a mixture of protective covering over a now very porous surface, insulation, sealant. (As it happened, he did this himself by crawling up into the tight black space and painting it on. The dilemma of having a helper who was unwilling to do it was a problem he would deal with later. He took the guy off to another job and came back. It was this part, where he was a matter of fact about doing the exceptionally nasty work, and understanding about the kid's inability to do it-- he just said "last winter I was doing this every day." I want to put a sign up in my yard for him and his professional and humane work. He charged me $900 for the cleaning part and $1100 for the resealing part. Interestingly, this is less than $150/ year for 20 years, not even counting inflation; I recommend him wholeheartedly for yearly (or every-other-year sweeping) and for the whole cleaning and sealant job if you are someone who didn't know how bad it could get. He does tuckpointing too. The warmth and charm apparently come free.

I had Chicago Chimney Service out to do some work 2 years ago was happy with their service. At that…read moretime as part of the work, they installed a chimney cap. The chimney cap had a lifetime guarantee according to the service agreement I was provided. During a recent storm, said chimney cap blew off. I sent 2 Yelp requests to Chicago Chimney Service about it and got no response. I then called and left a message about it and again, no response. So no, I don't recommend this company as if anything goes wrong down the road, they will not stand by their warranties. I hate leaving any negative review, but other people need to be aware that this company will not stand by their work in the long run, so look for a more reputable company from the get go.