Within the first month of ownership, my vehicle experienced a mechanical failure and was brought to…read moreBlue Knob immediately. They were unable to diagnose or repair the issue in-house and subsequently sent the vehicle to the nearest dealership. At the time, I was expected to work near Detroit, which became impossible due to the breakdown. I was provided a loaner vehicle--a Chevy Impala with worn tires during winter conditions--despite the possibility that I could be required to drive several hours on short notice. For several days, I received no updates regarding the status or location of my vehicle. After initiating multiple follow-ups, I was repeatedly told, "I don't know," until I escalated the issue to management. Matt, the manager, was professional and communicative and ultimately confirmed where the vehicle had been sent. I had a safe in the trunk of my vehicle containing valuable items. Unfortunately, I was unable to retrieve them because I was unaware of the vehicle's whereabouts. To avoid further delays, I personally contacted the dealership and received clear information within minutes--something Blue Knob had been unable to provide after multiple days. By that point, the condition of the loaner vehicle required new tires for basic safety during a 5-6 hour drive. Once my vehicle was finally repaired, I was still required to wait for Blue Knob to retrieve it before I could do the same. During my visit to the service center, I overheard staff making disrespectful remarks regarding my request for safe tires on the loaner vehicle, among other comments. I was also informed that I should not have contacted the dealership directly and instead should have waited 3-5 business days for updates through Blue Knob. While Blue Knob presents itself as highly corporate and professional, internal communication and customer treatment do not reflect those standards. Clients should be aware that concerns regarding safety and timely communication may be met with dismissal rather than support.

Excellent service. Sales staff was awesome. Prices are absolutely reasonable. They don't play the…read moredealership "price game". The price is on the vehicle and they stick with it. Excellent place to buy a car as they do not stock cars in garbage condition.

New owners, and they're very accommodating . Listened to my concerns, handled what needed done…read moreefficiently, and were reasonable in price. Nothing bad to say here. I recommend!!

Deyarmins agreed to do work on my vehicle. We had agreed to the arrangements 4 months before the…read morenew engine was to arrive. With 6 days until delivery with the engine in transit Deyarmins decided they didn't want to dobthe work. I had to pay out of pocket 250.00 to have the engine rerouted along with the stress if having to find a new mechanic in a short period of time. Please check the Better Business Bureau rating of this mechanic before trusting them with your vehicle.

How can a 2020 vehicle kept in a garage, with maintenance done as required, and 45K miles, suddenly…read morehave an electrical issue that causes the vehicle to sporadically stop and have 'check engine' light issues with a service department that just can't find the problem? Charging $165/hr for labor to go step by step through " pages and pages" of possible causes while under a 6 year full warranty (costing $1200) that 'may not' apply if its corrosion or this or that - are you kidding me?????? The warranty does not cover diagnostics for major issues like the vehicle not starting on a random basis? What a scam and dis-service from a supposed service department. Disgusting excuses for a dealership that claims to be customer oriented. Never will step inside a Subaru dealership again.

Ive purchased several cars hete. Jared is fantastic. Denise makes getting the loan process…read morebearable. The men & women in service dept are top notch. Super pleased with my experience hereZ

This place always does a really good job in what do.. had exhaust pipe issues and they got me in…read moreand fixed my problem and it was very reasonable

Good customer service, wait time was short, prices reasonable. Took me early. Manager took me to…read moreservice area and showed what was wrong.

Eric and Corey were very welcoming and professional! We travelled from Colorado to get our…read morebeautiful Black Cherry Sierra Extended Range EV Pickup and drove it all the way home without a glitch! By the time we arrived home we knew the functions and had practiced parking extensively AND we can fit it in our garage!

Stucky Buick gmc could stop selling lemons , even when ordered they did not want to buy back the…read morelemon they sold me and took it further by trying to degrade me I will never ever spend a dime at any stucky establishment