I was having issues with my laptop which would frequently require re-formatting and it would not be…read moreable to boot into Windows. I brought my PC to Shayne who was able to quickly diagnose it as an issue with the hard drive. He walked me through my options for replacement and ordered the part for me and fixed my PC. I had great service and it was a quick turnaround.

Had dealings with him before he "left" his Barton st store...paid a fair sum for a part he was…read moresupposed to order..."cleaned" my computer, then denied ever knowing me...almost made it to the "fraud squad" before he closed the store...

Johnny at Direct Cell was amazing!!! I don't write reviews normally but he definitely deserves one…read more I dropped my iPhone XR in water the night before and my SIM card was not working. So the next day I rushed in 1 hr before he closed. He had 2 other phone to work on and we gave him my wife's old iPhone 6+ to replace the battery for $60. He told me my phone will be $25 for a cleaning and if that doesn't work $70 to replace the SIM card port. I foolishly told him I would bring it back in 2 days. We then went to wait in the mall while my wife's battery was being replace. I check a repair shop there and they carelessly ripped open my phone and told me $225 to fix my phone and then went to another stupid used iPhone sales and repair shop in the mall and they told me my phone was destroyed and it would cost $519 to replace it. Obviously I didn't choose any of those options. Johnny called us back 30 min later letting us know my wife's phone was finished. We went there and I told him I wanted him to fix my XR after all. He opened it up very very carefully and showed me exactly what the problems were. He showed me where the water inside can be seen. He stayed after store hours with me and fixed it in 15 minutes. He ended up charging me only $25 for the cleaning and my phone works as good as new. I offered a $5 tip but he refused and simply asked for a good review. I gladly agreed!! Johnny at Direct cell is kind, honest, knowledgeable, definitely in my opinion skilled and reliable. Don't hesitate to take you phone for repair here. Thanks again Johnny, you saved me $200-$400!!

Outstanding service. My iPhone 8 plus got wet and wouldn't…read morecharge. It looked very grim. I emailed Direct Cell at around 10 am last Friday. I received a quote for a very reasonable $85.00 before 11 am and the phone was fixed and back in my hands by 138 pm. I can't thank the young man who helped me enough. I did agree to post a review. Wayne B. I've reviewed my review. I live in Ancaster; Not San Francisco!! I meant to review the shop on Mall Rd. in Hamilton, ON

Extremely helpful. Was able to find a technician to fix my Macbook at a really low cost as well as…read morefixing it in time for my midterms. Kept me up to date on what was wrong with my Macbook and gave me a variety of lower prices than what I was initially expecting. I was expecting to pay around $300, but only had to pay $120. He didn't even fix Macbooks but was able to find a few technicians who did. Highly recommend you use his services.

These guys are awesome!…read more They can help you in your time of need and NOT charge you an arm or a leg for the data recovery if they don't have to. They were very honest and up front as to what to expect when what my damaged HD would require and what you might expect if you took it to one of the competitors who might be offering a "cowboy" job. If your data is precious and your backup strategy inadequate, these are the guys to take your non-responsive hard drive to when you have to re-claim your data. The clean-room is a bit sketchy (no double door, no gasket around the door, etc.) but they have the tools to diagnose your problem and determine the best course of action and they know their limits when they have to broker the job to a uber-high-end facility. Sadly, since my backup strategy now includes mirrored RAIDs and offsite backups, I'll no longer need a place like this, unless my computer dies AND my RAID dies AND my offsite backup gets eaten, or stolen or abducted by aliens. ****** Edit 2010-11-25 I decided to bite the bullet and give them my drive to send to the uber facility for recovery. Ballpark quote was verbally given as "flat $2000-2500 + tax". Once it gets recovered, I'll post another edit.

I dropped my Seagate external hard drive on the floor which lead to the "needle" scraping the disk…read moreand create a ticking/beeping sound whenever I try to connect my hard drive to a computer to "fix" it myself. Little did I know that it only caused more damage than good. Gordon was able to retrieve 95% (100% in my opinion because I take multiple photos of 1 subject) of my data. He gave me a detailed report on what happened to my hard drive, how he will retrieve it, where he will get the parts, how long it will take, and the estimate of how much it will cost me. Although the quote is still high for me (because I am starting out in my career and this is not something that I normally deal with), the final quote is still lower compared to other data recovery shops. He gave me updates on the status of my data recovery and there were no hidden fees that got added on my final price. Overall, Gordon is professional and great at what he does. All the best in your business, Gordon! Sincerely, Regine

I am very satisfied with Ali's efficiency and customer service on my recent visit to his store. I…read moreneeded my Iphone 15 screen replaced and he was by the far the most affordable and professional guy I could have dealt with. He ordered the screen for me on the spot when I called to inquire about it and we scheduled to meet the next day when it arrived to have the job done. This is my second time having the screen fixed and my previous encounter with another shop did not give me the time and effort he did even going out of his way to clean off all the old glue that most places wouldn't have cared to deal with and just get the job done as quick as possible. I will definitely be coming to him next time I have problems with anything tech related. Highly recommend. Thankyou very much!! 5/5 Stars!!!

The Service and Quality of Mr Computers attention to detail creates a value not seen in todays time.read more

This place is amazing. Twice now I've been there with such great service. My phone was fixed…read morequickly and efficiently for a great price AND a 2year warranty!! I won't go anywhere else. I saved thousands by not having to buy a new phone. Phone fact gets ten stars IMO!!!

I had 2 phones, 1 laptop and a playstation fixed at this shop and they all came out perfectly! The…read moreowner is very professional and nice, he takes the time to explain the problem if needed. I got a doubt about the issue on the PS5 and I told him about it (I was scared I would be paying a lot as I was expecting something bad!), he assured me it was nothing serious (only the disk reader) and I ended up paying much less than expected. The phones had cracked screens and the laptop was not turning on and it turned out the battery was the problem. They are reasonably priced and conveniently located. I can't recommend them enough.

Took my iPhone 6 in to be repaired needed a new battery when I receive my phone back the side…read morealuminum part of my phone was damaged from removing the old battery. The phone was in pristine shape when I handed it to cell tec for less to replace the battery. I would not recommend, the tec denied the damage was done by them. :(

These guys are outstanding. Great price (and cheapest price from a few quotes I got in the Hamilton…read moreand Toronto area) for the replacement of a totally smashed up iPhone 6S screen, and after there were some concerns from the first time the glass went in, they offered immediately to just replace it a second time for free. Amazing, it got done in literally 6 minutes, and as I left was told -- if there are any problems bring it back and we'll replace it again with Apple Certified parts (I had opted for 3rd party parts to save a bit of money). Great service, really nice guys, amazing price. Located right downtown Hamilton, super central access and a great pita place across the street if you can't wait those 6 minutes...