Through an error at my daughter's school, her class completion was not loaded into the SOS records…read more We didn't know this until we arrived. The Ottawa team was so helpful, and even contacted the Springfield office to work with the school instructor to upload the completion just minutes before the office closed. Outstanding service! Kicking myself that I lost the names of the ones who helped us. But you know who you are. THANK YOU SO MUCH!

Thank you to a very kind girl. Hope did an Amazing job. Start to finish. She made a difficult…read moresituation easier than I thought. Can't thank you enough for EVERYTHING. DANNY MACHAK.

It's the post office. I usually loathe visiting, but this location is all right with me. They are…read morequick and courteous. I've never experienced anyone cop an attitude and my mail always makes it on time without a hitch. I can't complain here, this usps is a rare find. Be certain to search for the correct hours because they close earlier than most other locations.

The mail man stole my gift card and family photos on Christmas eve. My family got the package RIGHT…read moreafter the mail man dropped it off and the envelope was sealed shut with tape and was licked close (it was a card). And the mail man ripped it open and took out pictures of my family and $150 gift card. Went to the post office today to figure out what happened and the manager said that the mail man has a "loaded family and would never do that". And told me that there's nothing he can do about it. I mean that is mail fraud and he can't do anything about it? Do not recommend this place.

I have noticed a difference in High School & College Library versus that of your public library,…read morewhat is that difference you may ask.... Well I will tell you the difference is noise, and this library is. Loud loud loud! The problem with public libraries is just that they are open to the public and every weirdo and crazy is allowed access. Police calls and rude behavior are common where as in a school setting the clientele are usually interested in studying and learning, if not the librarian just may crack them with a ruler. On a more positive note the library has an annex where they can hold presentations and seminars typically at no charge, events may range from historical, to hobbies to children reading programs. Despite all the noise and distractions the Reddick library is involved in the community, for a quiet place to read I give it one star for community involvement I give them a 5.

Popped in to see what they had in the way of local history and learned they had a large roomful of…read morebooks focusing on the county, but including surrounding counties and the state - even reaching down to Mt. Vernon. Staff was very helpful. It was a Saturday, but the place was pretty quiet (and I'm a bit fussy about noisy libraries.) Bonus was buying a paperback book that offered an insider's view of the restaurant/bar business.

Short and sweet...the hours here aren't the best. I stopped by to mail a package in the middle of…read morethe day and they were closed. I thought it can't be a holiday and then looked at the hours posted on the door...yep closed in the middle of the day. I came back a few hours later and they were open. I don't think many people walk up here...there wasn't a line and I could hear the employees talking in back and I had to do a hello....call out to have someone come up front. So...just check the hours before you come here.

I found it a pleasure to speak with the postal workers at the Coal City Post Office. The man that…read moreI spoke with was courteous and helpful.

It's a small town library but pretty much have what you need and the librarian is very nice snd…read morethey can get books you need as well

When I attended the library as a child trying to complete grade school homework, the librarians…read morewere wonderful. Flash-forward some 30 (eh-hem) years and the marseilles library still serves the small community. The library has had many updates in general building aspects as well as technology. The librarian I met was nice, engaging and helpful. They still provide events for children and are active in the community. Every summer they have a great fundraiser- a used book sale. It is a relaxing place where you often see a familiar face and families spending time together. While it would be great to have even more technological advances, what they have given a small community with limited resources is worthwhile and appreciated.

I learned so much today! The mansion history was very interesting and the history about Ottawa was…read morefascinating too. The tour was ten dollars and was well worth it. I was told Christmas is a really great time to visit. I didn't even know about this mansion until a few days ago. I searched for other things around Starved Rock and foind the mansion. It was the best part of the day.

Beautiful turn of the century home. The docent was very knowledgeable (maybe a bit too…read moreknowledgeable). She shared the history of the home, it's pervious uses and work being done to restore it to the time of the Reddick family's occupancy. We stopped as an activity during a road trip but had to leave a before the end of the tour to get back on the road. The home had beautiful plaster detail, original wood work, windows, doors, and fireplaces. Definitely worth visiting to appreciate the architecture of days gone by.

Thank you to all of the staff who made this event so much fun and possible. We never thought we…read morewould see a T-Rex in a library and my daughter said, "Best day ever!"

My daughter and I just moved into the area and we wanted to get Library cards. The librarians there…read morewere very welcoming and walked us through the process quickly. They were so excited about my 5yo being so into reading already! My 5yo was really excited to get her own card and the children's librarian made it a big deal which made my daughter feel very special. They have several spaces for young kids to play and sit and read. They have DVDs you can check out for free for 5 days, plenty of books. They have a lot of cool events going on over there throughout the year including Storytimes for different ages. We will be visiting this library for a loooong time.

No one here seems to know what forms are correct. Had a friend recently get married and they told…read moreher that her marriage certificate was fake... the county she got married in sent it to her with the seal and all. We went to Princeton and they accepted it.

girls were more concerned with talking to their co workers about their personal issues with working…read moreat the dmv than helping customers. if you hate your job, find something else to do.