Cancel

    Open app

    Search

    Otis Elevator Company

    1.0 (1 review)

    Services - Otis Elevator Company

    Elevator services

    Otis Elevator Company Photos

    You might also consider

    Recommended Reviews - Otis Elevator Company

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Outer Banks Elevator

    Outer Banks Elevator

    (3 reviews)

    Wow. I see why their ratings are so low. The phone rep lacks ability to listen and comprehend and…read morethat's only the starting point. There are other options for vendors for elevator service.

    I feel totally "burned" by our experience with Outer Banks elevator today. They installed our lift…read morein 2016 and have been okay in servicing it over the past 10 years. I called for an issue that was put in as a "service call", then I was asked when we last had maintenance. I agreed to having that done too since it had been a while. The tech David was incredibly nice and has been here before. His work amounted to about 20 min of time where the lift was raised a couple of times, greased and cables adjusted. My issue is how the office, specifically Nicole, handled our call to inquire how this very short visit came to $782.07 between three very confusing invoices we received by email. She was extremely condescending telling us to "calm down" and stating that we had to pay for the trip down here to Hatteras. Of course we planned on paying for the service, but we couldn't understand the 3 invoices they sent and wanted some clarity for the grossly overpriced fee for the service we received. Nicole could use some training in customer service because I bet if the situation were reversed she would be as confused and frustrated as we were. But, like the last person wrote there's no one else to service the lift here in the Outer Banks. All I can do is pass on my experience and hope that it helps someone else in the future. Again, David: 5 star service; Nicole: zip.

    Otis Elevator Company - elevatorservices - Updated May 2026

    Loading...
    Loading...
    Loading...