Odd review.... Emergency Room, Father got the flu having COPD got mild pneumonia. Waiting in the ER…read morelobby got a Milky Way (I believe $2.75) the vending machine rips you off. Gave it a $5 bill, got 2 $1 coins in change (Pictured). This is a class action lawsuit waiting to happen.

I had a partial knee replacement and was kept overnight due to an error in scheduling my physical…read moretherapy, which is essential upon release. Unfortunately, my experience was frustrating from the start. During pre-registration, I was completely confused about how I would receive my post-surgery medications. The nurse handling my intake incorrectly told me that my doctor didn't prescribe meds to be delivered at the hospital. I had to check MyChart myself and confirm that, in fact, my prescriptions were being handled there and would be delivered bedside. This unnecessary confusion could have been avoided with better communication. My actual hospital stay was even worse. My pain catheter became unplugged, and I didn't realize it for hours until I felt something wet. The nurse never checked it, leaving me in excruciating pain without proper management. Twice, I was the one who discovered the issue. My IV also blew, and the beds were so thin they caused serious back discomfort. The nurse assigned to me was very new and lacked the experience to handle my care properly. To make matters worse, I was denied the progression of pain medication, and I still don't understand why. Thankfully, the next shift was a completely different experience. A more experienced nurse took over, got me in tip-top shape, and both she and the floor supervisor apologized profusely. While I appreciate their efforts to make things right, the initial experience was unacceptable. This facility needs to improve its communication, staff training, and oversight--especially for post-surgical care. I was very disappointed and frustrated at the least but never was rude. I just cried when morning staff had told me my doctors orders regarding prn control and how the night nurse refused me this medication. So many hours in pure agony. The Night Nurse actually quoted me saying did you know that most addictions start right after surgery! She also said oh you'll be taking pills because you're prescribed pills when you go home yet I'm not home right now? These are word for word.

I feel disrespected. We had an appointment time for 7:45am and it is after 9:15am. If a doctor is…read morelate to the office in the morning- then offer to reschedule. We had a series of appointments later this morning that we now have to reschedule due to lack of organization and punctuality. When you are the only hospital in town - I guess professionalism doesn't matter!

They were professional, courteous, and personable. I felt very comfortable there. I'm going back…read morefor more.

In need of a pain management physician having just been released with severe nerve pain from…read moredegenerative disk disease.

I was in Wenatchee from Kansas, where I am scheduled to have surgery, next Friday in Kansas. I…read morehave excruciating lower abdominal pain and will be having 85% of my colon removed. I take pain medication every 6 hours but some days my pain can not be controlled by my hydrocodone that I'm prescribed. I went to the ER twice while in Wenatchee over the course of 1 week and absolutely every nurse, doctor, triage, and check in people I dealt with were extremely nice and caring. I felt very comfortable when they took the time to listen to my medical problem and follow the protocol my doctors have in place from Kansas. Thank you guys for all your help.

this review is for the on call pharmacy to fill a prescription…read moreCWH pharmacy acts put out over the phone as though your a bother to them everytime I try to call and refill They are not friendly and I am over that

Warning to customers: if privacy matters to you, be aware that private medical conversations at…read moreConfluence Health Mares Campus are clearly audible in adjacent rooms. While I was in Room 20 on the second floor, I could clearly hear the doctor-patient conversation in the room next to me. I raised the concern during my visit and was told the sound machine in the room is there because this is a known issue. My doctor also told me he had already raised the issue with Confluence management, no action had been taken, and he would mention it again. When I asked if it was just this room, he said no, it was every room.

I went into the E.R with a possible broken ankle, xrays showed broken. The Nurse and the doctor…read morewere informative. The Nurse was kind and friendly.

I have had 2 separate procedures at this hospital in the last 3 months. Both times the nurses were…read moreexceptional, the facilities were clean, the dr was incredible, and I left both times completely satisfied and willing to return whenever I need care.

Theytreated my sister very well and she had a fractured elbow and it healed in three monthsread more

From the owner: Seattle Children's Wenatchee Clinic serves children and their families in Chelan and surrounding…read morecounties. Our clinic offers services provided by the same doctors and nurses who take care of children and adolescents at our hospital campus in Seattle. We also use the latest in technology to conduct telemedicine consultations.