First of all, I would highly recommend Fred Song, he is an amazing piano instructor at Birmingham…read moreSchool of Music. We loved the instruction he gave my son and the growth my son displayed over the past year on piano with the school. Thank you, Fred. However, I was shocked at Russ Maddox, the owner of the Birmingham School of Music's response to my statement of cancellation. We had previously had a very positive relationship when he supported a sound project my son was involved in and I even wrote him a great recommendation for his website and gave him a gift for the time he spent helping us. However, I was totally taken aback by Russ' unprofessionalism and threatenting remarks that were made to me when I told him I was terminating our contract with the school. I gave him a 30 day cancellation notice to immediately terminate my son's existing contract (which I was told we could cancel anytime). This decision was based on multiple factors. The BSOM's business model requires you to be a part of the performer program that charges more each month and also charges parents and family members to attend the performances each month that they perform. They also elect who performs and how often they perform. It really wasn't working out for us and I wanted to return to regular lessons as a result and not incur the additional charges since the benefit didn't outweigh the cost for me. Over the year and quarter we were there, and a part of the program, my son only performed 4 times. I told Russ we were willing to go back to regular lessons without the performer status at the original price and he said they don't offer that option. There was no flexibility in his business model, so I told him that we will need to cancel immediately, since he was unwilling to compromise and I was never told we couldn't go back to the original rate. I had already paid for the month of November (since the notification was on Nov 3) and we would end it after that. He then told me I had would have to pay for the month of December too after giving them a 30 day notice at the top of November. Really! I responded by saying: "When does anyone have to give a 2 month cancellation notice for any service when I was clearly told at registration it was 30 days?" As a result, I told him we would not be taking lessons through to the end of December and to cancel the subscription immediately and only pay for the month of November, as I had given him a 30 day notice. Russ responded by saying:" You don't have the money, it's a Money thing." And then he threatened to report me to the Credit agency for not paying. . . like, WHAT? What business professional would tell someone they don't have any money and threaten to report a client who has been in great standing for over a year and never missed a payment. AND BTW, it's not a money thing, Russ! It's YOU, and the business processes you put in place. You are working on getting the most you can out of your exisiting client base instead of being flexible with your business model to accomodate your clients needs. We were being overcharged for a service that wasn't what we wanted to continue as the value was NOT outweighing the cost. Instead of increasing charges on existing customers you might benefit by focusing on customer retention and drumming up new business. This mother knows you catch way more bees with honey vs. vinegar. No where on earth do you HAVE to give a music school 60 day cancelation notice, we've been to a few. You may also benefit by actually sitting in on the sessions of your students to understand the caliber of talent you have in your school instead of just announcing them on performance day. Note, threats directed at me or any of your clientel will not and should not be tolerated - it's offensive at best.

Birmingham School of Music does a great job working with students ! Great Teachers…read more They are patient and do a great job explaining the process and keeping kids interested

Yes. The instructor was amazing. They have a discount of 3 classes for $75 dollars. I think by then…read moreyou will know if you want to take it serious

Decided to bring my birthday month in with something new and exciting. Me and my ladies had a…read moreblast. Our instructor was amazing. It was so much fun!!!

This is the place to go if you are looking for gourmet olive oils and balsamics…read more I became a fan initially after purchasing some oils from a booth at a farmer's market. Now that they have a storefront on hwy 280 (in the shopping center with Krispy Kreme), they are more easily accessible. The store is set up like a tasting room. You get a personalized tasting experience as someone guides you through and allows you to taste the variety of oils and vinegars. Therefore, You know exactly what you are buying. Did I mention they will deliver? And it's free!!!!!!I don't know the exact area of delivery but I do know they will deliver to Chelsea.

Great local business with awesome friendly owner! Met her at World Food Event and been friends ever…read moresince. Love to come here and taste all the flavors of oils and vinegars often. Always fresh, reasonably priced great showroom with samples of all. Stop by and see how you can add to your food taste and perk up your dishes at home or business. It's made a huge impact on mine.

I recently booked a facial here for my mom and me. You have to call to set appointments, as they…read moreare not enabled to do so on their website. The young lady that scheduled the appts was attentive and accommodating. When we arrived at our appts, there wasn't really a wait after we checked in at the receptionist desk. The technician that performed my service was really nice. She made me feel comfortable and did a nice job overall. My mom stated the same for the tech that she had. It is important to note that all services are performed by students. The prices are very reasonable and all of the services they offer can be found on their website.

When you ask a client what is needed to make the service better and you dont honor their request…read moreand give excuses that the students are learning is bad business. You have signs that states students are being instructed but it is clear there is no instructions being given. The students are left on the floor alone until a teacher walks from the class where they have students being taught asking you if you are okay. So if you are giving instructions/oversight that means you are teaching in the moment to avoid issues that I encountered today. In a nutshell, the school is getting paid to take students in but failing them by stoking their ego with their many lies and failing to teach them how to be the professionals we as customers look for.

Lovely wine bar with cozy lighting, genuinely warm service, and thoughtful small plates. Attentive…read morewithout hovering, and every glass feels well chosen.

So glad I finally checked out Golden Age, it's a gem! They were hosting a French flight night so we…read moreswung by for a taste. I tried the earthier option and surprisingly liked it. My friends also enjoyed their more traditional flight selection as well. The atmosphere was warm and welcoming and they walls are filled with new options to try.

I have spent time in this dance studio with the owner and instructors. They are great at what they…read moredo plus have a heart for the dancers. I was impressed with how they get to know the dancers, have patience with them and make it an enjoyable experience for them. Often heard some laughter. Many of the dancers have been there for years -- they grow up with the same dance instructors. That says a lot. I can easily recommend this studio to any family looking for a affordable, quality dance studio for their young ones.

I spend more time here than anywhere else. I love my studio. The fact that we are small just means…read morethat everyone knows each other.

Been here a year and love it. They have great communication, dedicated teachers and a full time…read morenurse on staff. My 2/3 year old loves school and we are potty training regularly. They also clean everything so we didn't get hammered by daycare sickness when we transferred in. Really enjoy the staff and care they give our little.

A great place in Bham to learn social ballroom dance. Steve and Kim are great instructors.read more