New owner, very clean, great food, the chicken salad is the best Customer service is awesome I could eat here daily, they have so much variety All made fresh read more

Best Damn Pizza close to the border! Every bite was incredible ! The service is great and the owner has been doing the food his whole life and you can taste the love! One big slice and a can of coke for 7.50 is very fair price! read more

You recently did a food order for RJ Donovan Prison. My husband is there and I just want to say that he was very disappointed. He ordered pizza which tasted like cardboard and hardly had any meat on it and the cheese looked old. The cheese cake slices were not like the ones you served them last time. Obviously you guys didnt care about them.....even the Correctional Officers said that the food was nasty! Very sad that you couldnt give them what they paid for being that their families were really happy that were going to get something better than what they usually have to eat on a daily basis. They deserve their money back. read more

You recently did a food sale for Richard J Donovan prison. There is not one man in there who does not have a complaint about the food! Chicken was undercooked and ALOT of the guys didn't receive theit order. You had a month and couldn't make sure there was enough? Philly cheese steak had barely any meat and the bread was soggy. Wrong pizzas were delivered and the pieces of cheesecake were too small for even my 3 year old grandbaby. We know that our loved ones made mistakes that landed them in prison but they are still human beings that deserve to be treated as such. You wouldn't serve them this food if they came into your restaurant or ordered for delivery. I'm assuming that because they are in prison you see them as less than so you're treating them as such We (the families) spent our hard earned money to give those men a little bit of joy in a place where they are served horrible food on a daily basis. You should be ashamed of the food you gave them and how you think of and treated them read more

It's so bad I wouldn't even feed a homeless man that pizza and the wings were soggy like a baby's diaper. Do not eat here please. read more

I am writing on behalf of my brother who is in prison. They just had a food drive and for some reason the person in charge of getting this together decided to go with Otay Pizza even though there are so many bad reviews! The chicken wings were raw, the pizza was not edible, the philly cheese steak sandwich was empty had no meat and crumbly cheese, he had to scrap everything out. The cheese cake was way too small! Everything was so bad and so expensive!! It's a shame that this company could care less how they treat their customers and the quality of their food. They need to refund all the $ that was taken for this terrible food. I hope all the families of these men leave a terrible review and make this company close down! read more

1 star is a lot. I've always wanted to try this place having it so close to the border. I walked in before noon. Upon walking in, no one was there to help me, so I waited a couple minutes. Then this guy, who I assume is the owner/manager walks in, greets every one but me. I wanted some breakfast, which is on the menu, eggs specifically were on there in like 10 dishes. I noticed how empty the place looked and asked if they were still open for breakfast, which he replied yes. I tried ordering but he cut me off halfway and cashed a couple other people out who came after me. When he's done, he gives me a nasty look as I try repeating my order. He cuts me off again and says "I can't hear you". The place was literally empty, but it makes sense since he wasn't even trying. I finish my sentence, "huevos con jamon" (on the menu) and he says they don't have that, only pizzas. He could've said this as soon as he noticed me. He could've said this when I asked if they had breakfast. He instead wasted time I could've spent elsewhere. This place is clearly only active because of the money exchange there. I work in a restaurant myself and this service is disgusting. Food probably is too, based on the other reviews. read more

Horrible service ! Pizza didn't even come with enough ingredients. Missing items wings we paid for never got our money back . Don't buy here horrible service read more

My loved one is also in prison in SD, all these inmates paid so much money for a horrible meal. The chicken wings were raw and several men got sick. The Philly cheesesteak sandwich for $20 had no meat on it. The cheese cake was bite size. This is beyond terrible that the owner would send that crap to these men whom paid so much money expecting to get a nice meal. Do the right thing by these families and these men and refund every penny and do it fast so they can buy the food they need. You should be ashamed and embarrassed about this. I will be following up with my loved one on his refund. If this does not happen you will be seeing a crowd of families in front of your place making sure everyone knows you don't care about the health of others. This infuriates me to my core. read more

Hands down, one of the best pizza places in San Diego. You don't need to visit a " high end restaurant " to get a good quality pizza. Owner of the restaurant was friendly & talkative. The quality of the pizza was 10/10. It was nice to speak to the owner & enjoy good quality pizza. Place like this should be in downtown San Diego, CA. read more

Otay Pizza - a man sitting at a table in a restaurant - Pizza Near Me - San Diego, California

Came here to wait for a ride after going through the border crossing. It's the only place that had beer on this side of the border so the choice was easy. The employees were friendly and nobody minded me just sitting here drinking a beer. read more

Otay Pizza - Beer - Pizza Near Me - San Diego, California

All I can say is to sell A products you need a good mf service I don't know why this place is still up I called 3 time and fukers just hang up while I am talking honestly If your willywankaass owner reading this reach out to me I flip your whole place around $$. Para toda la rasa mexican ce Compra aqui Dan major servcio en Little Caesars./: read more

Ordered a pizza from the restaurant, I never received my order. I tipped the driver and the establishment attempted to deny my refund. Not surprising, but the driver was very rude. In most cases, when you hungry you can get a pass for being rude back, but in this sense I am going to leave a review for anyone who is thinking of trying this establishment. Unfortunately the picture of the pizza was burnt, and the whole order was just unacceptable! Pictures will be listed read more

Otay Pizza - The pizza is burnt and not appealing. - Pizza Near Me - San Diego, California

if you want a lousy pizza & heartburn come to this place. oh but they do have a casa de cambio in the building if you want that with a lousy pizza. you're better off at the cheveron getting a small pizza from pizza hut. read more

Yes! Kinda whole in the wall pizza place but the pizza was very decent. This is mostly meant to go I believe, its not a nice sit down place. The sauce they use is bomb! And the bread was toasty, I would come again. read more

If I could rate this place with no stars I definitely would. The food was cold. The garlic bread with cheese was stuck together and not melted. The chicken was horrible the barbecue sauce on there tasted old. The French fries were greasy and soggy. It seriously looked like they used old grease to fry it in. The cheese pizza was so gross. The pizza wasn't cooked all the way. It was like everything was just thrown on top. I also ordered a salad but I didn't even get a fork. And inside the ranch had some big chucks of basil or spinach. It was so nasty looking. I do not recommend this place to anyone. If you want good quality food this place is definitely not it. I wish I would have taken pictures of it. So you all can see what I'm talking about. read more

We stayed in Otay for a few days and ordered pizza here out last night. My husband went to pickup but got lost over the border! It was a 20 minute wait to get back into the US, and by the time he arrived at the pizza place it had been an hour or so since he left. But the owner (?) had already made him a new pizza, ready to go! He didn't have to do that at all, but it made a huge difference to me. Thank you so much for making sure our family got a fresh pizza! read more

If you're looking for a pizza that tastes like a homeless man's neck you found it. Delivery was late, pizza was cold and it tasted like it was a couple days old. Worst pizza of my life! It would have been better if they delivered an empty pizza box. read more

Delicious pizza! Thank you very much! Amazing owner! We are really appreciate his service!

I'm convinced this place is a money laundering front. I've tried calling this place twice now to place an order and I've been hung up on before I could even get 3 words out of my mouth. They really don't want anyone's business and I wonder why. read more

God I wish there was 0 stars. After hearing [on the phone before the order was finished] the price of the food, my husband said he'd rather not, to which the guy on the phone said "F*€$ off bitch" and was hung up on. When u called and asked for a manager I was hung up on. So I tried calling back and they'd pick up the phone and just set it down then hang up. When I got through with a friends phone I was told that there was no manager there, wouldn't be until Monday, and, you guessed it, hung up on. read more

Rude Owner and Burnt Pizza The man who took my order (found out it was the owner), was extremely rude. He rushed me through my ordering, and even put me on hold a few times in the middle of it. When I tried to give him my credit card number, he stopped me to tell me that he wants it given to him 4 numbers at a time, since I was too slow (due to my speech impediment). When I couldn't do that for him, he got even more impatient with me and the attitude got worse. After he confirmed the payment went through, he said, "it'll be half an hour", and then hung up on me. The pizza was burnt when it got here. The crust was black, all around the edges. If you're going to be a jerk to people, at least have good pizza! read more

I wish I could leave zero stars. I ordered via Grubhub, and within literally thirty seconds of my order being sent, I requested a cancel (was updating info and promo codes I found, and (my mistake) I clicked "checkout" instead of update, and the coupon did not apply. I immediately called Grubhub to cancel. They called Otay Pizza, and so did I ( May 17th, around 1700 hours) to speak with the manager and cancel. The manager told Grubhub it was too late, and for me to go screw myself. I asked for their name, so I could let the owner know how their manager was behaving, and he just kept trying to interrupt and disrupt the flow of what I was saying. Cool. If that's how someone is comfortable talking on the phone, I can't imagine how someone would act when no one is looking. If I were you, I would find another pizza store in San Diego to get your pizza fix from. There's a plethora of awesome places, just not this one. read more

Carne asada fries were not what I was expecting, the burrito was small and cold. The pizza was on point but was wrong. The person I spoke with on phone said to keep the pizza and they would send a new one as they made a mistake on order but then received phone call from the establishment and said I had to pay for the pizza. I will not be ordering from this place ever again. Never in my life did I ever have to return or pay for a pizza that was made incorrectly yet alone was told to keep but then had to pay for afterwards. read more

Ordered a cheeseburger medium well. Was over cooked and hard as a rock. Terrible! Paper thin with huge hamburger roll. Very bad quality for a hamburger. Beware. Disgusting. Will never order here again. read more

People who run this business are rude and act like jerks towards people. I called asking some simple information about the area and they hung up the phone on me twice. Will never spend a dime here. read more

Thank you so much for your hospitality and delicious food! It is amazing and wonderful food

Have been ordering Pizzas from this place the last few years for our team at work, usually everything is good, they deliver, pizza is warm/hot still, wings are ok. Well today we ordered a pizza at 10:00 AM - Requesting 11:00AM delivery the guy says ''we have other order at 11:00 so 11;15 ok? I said ya thats fine. Pizza suddenly arrives at 10:30am?? I'm ok with getting it early for our team. but was not ready to meet the guy at the door right away. Have one of our employees let the guy in, pizza is not in a box warmer? very weird it usually is all the way until delivered. Pay the guy....give him a $6 TIP. Walk him out and go to open the box and take a look at the pizza.........................................It didn't even looked COOKED ALL THE WAY! CHEESE BARELY MELTED, PEPPERONI LOOKED LIKE IT CAME OUT THE FRIDGE, SAUSAGE WAS COLD!!! Some how the crust is fully crunchy??? how can that be and everything else is undercooked???? ( We had to put each pizza slice into microwave to cook it more! In disappointment I walk to my desk ready to get on the Horn and talk to ''Ray'' Otay Pizza owner. He answers - I said hey we just got a pizza and it was cold, cheese, pepperoni doesn't even look cooked all the way! (he said...that cant be it just came out the oven) I told him look! We have gotten over 10 pizzas from you guys and they are good..this one we got today is the worst one we have ever gotten! It wasn't even cooked and I took a photo of it for proof! (HE HUNG UP ON ME!) Looks like we aren't getting pizza from here anymore! read more

Otay Pizza - HERE'S A PHOTO OF THE COLD/UNDERCOOKED PIZZA THAT ARRIVED FOR OUR CO-WORKERS 5/6/2016 WHAT A JOKE!!- YOU WONT BE IN BUSINESS LONG RAY!!! - Pizza Near Me - San Diego, California

Absolutely disappointed. This place used to be my "go to" place whenever I wanted great pizza or calzones for fair price. Just an hour ago, I was shocked at the horrible changes they made. Last year, the delivery minimum use to be $10. Now it's $20. The calzone used to be savory, delicious, greasy of course but overall satisfying with every bite. The crust surrounding the cheese and toppings was crispy, and visually appealing. Now? A bland white crust covers a slop of sweet ricotta cheese with the toppings of your choosing. That's it. Just ricotta cheese. Want mozzarella? how about parmesan? Psh, here have some more sweet ricotta. In addition, I ordered a can of soda and was upgraded to a 20oz soda without my consent and charged the extra amount. Also, the delivery guy didn't feel the need to come and knock on my door. Instead, he spam called me three times until I picked up (he was calling from an uknown number, probably his personal cellphone). I miss what this place used to be: a haven, a paradise, a getaway for pizza just outside my reach. Sadly, I won't order from this place again. read more

Last time we ordered from here the pizza looked like it was made the day before. The Giant pizza was a giant disappointment. When we called to let them know he got very angry and hung up the phone. So I made a mistake and decided to give them another try and the pizza was decent but they forgot my drink. Called em up and they said well get him to turn around and drop it off. Hour and a half later I called and the guy was saying they were out of Diet Pepsi which I told him 5 times on the phone I dont want diet. He handed the phone to someone else who said they dont have any diet pepsi. They said they would send out another driver whenever another order in my area was placed and hung up the phone Their customer service is as crappy as their pizza UPDATE Instead of my 2 liter Coke, they came with a can of Coke, and said it was all they got The can of coke is warm... read more

The pizza was alright but the slice is huge! I had a slice of pizza and a bottle cherry coke for only $5. This place is cheap, quick, and the food is alright. read more

Otay Pizza - Pizza for me and my nephew. - Pizza Near Me - San Diego, California

Ah this place is ok, walked in ate a slice of pizza and had a cold drink. Nice guy that works there was friendly to everyone. Good enough for a quick snack. read more

If I could give zero stars, I would Ordered pizza using their online service. They called an hour and a half later to tell me they had an office party and my pizza would be late. I told the guy it should be free, he got all mad and started yelling. Horrible customer service. read more

First time trying their chicken salad and it was bomb! Chicken is so tasty and the home made salad dressing is excellent. I highly recommend it. read more

Otay Pizza - a salad with chicken and feta cheese - Pizza Near Me - San Diego, California

Delivery was fast. But didn't receive what we ordered. I called restaurant back and owner was rude and hung up on me. I called back and he told me to go to hell. Called back and he yelled at me, told me i received food and that was wat mattered. Please don't support ignorant owners like this. read more

This company erases bad reviews, and charges your card when you cancel the order in a timely manner, what is wrong with these people, you are already being stereotyped In these times. This is bad business of my money is not returned to my card I'm going to file a complaint with the BBB read more

My husband is a truck driver and orders from here when in town but today he was told the delivery fee was $7.00 and his is only about a mile away from them. All he ordered was a 14" pizza and 2liter soda. This is a ridiculous fee for that and when it was delivered the driver had the nerve to ask him for a larger tip then given and when my husband asked why when they already charge such a high delivery fee the driver stated that the owners are greedy and kept the fee all for themselves and they don't get any portion of it. He has always enjoyed their pizza but as someone who is also in the business of delivering goods we can no longer support a business who collects such a high delivery fee without giving any of it to the driver. A 14" pizza and 2liter cost $24 before tip that's ridiculous. read more

Best food ever!!! Pizza Sause is home made and soooooooo yummy. Been eating the philly steals now for about 15 years and I'm still not sick of them! The owner Wade is always so humble and giving to everyone. He's a hard worker, always there everytime I go! read more

My friend recommended me go there for first time. I bought 2 slice of pizza with Soda which was not bad deal. The pizza I got it didn't taste great which I was disappointed. I won't go there anymore! read more

These people can't seem to grasp the concept of NO SOLICITING. They leave their junk menus hanging on the doors in my building. If you want to send me junk, use the mail like everyone else. I hope they go out of business. read more