1. Ostler Orthodontics

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Pasco, WA

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Ostler Orthodontics

5.0 (2 reviews)
Closed • 7:00 am - 1:00 pm

Ostler Orthodontics Photos

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Tri-City Orthodontics - This is the foto from the CT scan

Tri-City Orthodontics

3.9(8 reviews)
5.9 mi

I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.

$50.00 to have a drop of glue added to permanent lower retainer wire. It was still attached on 2…read moreends. Just needed more glue in the middle. That's nothing short of highway robbery. $50.00 shame on you!

Photos
Tri-City Orthodontics - Front of office. Tri-City Orthodontics.

Front of office. Tri-City Orthodontics.

Tri-City Orthodontics
Tri-City Orthodontics - Braces are done!!!

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Braces are done!!!

Apple Valley Dental & Braces

Apple Valley Dental & Braces

1.3(37 reviews)
0.2 mi

I wish I could say I like this place, I really do. I have had great experiences with the Doctors…read morebut the front staff need to be trained to stay professional at work. I've been coming here since my daughter was 1 who is now 4 and I have even came with my second. But my visits are coming to an end because I have seen the front staff eat snacks in the front office and talk about conversations that are not work related at all, a dental assistant talk about her night after work with another dental assistant while cleaning my daughter's teeth, and waiting in the office to schedule another 6 month cleaning while the front staff call back other patients to confirm their appointments. I am not one to write a bad review about offices but this one I am very disappointed in.

Never going back to this dentist office, again!…read more Lots of cons, little to no pros.. The waiting area is huge, lots of seats for patients and their families. There's a play area for the kiddos - and that's one of the only neat things about this place. The dental hygienist was decent. She did come off as a bit pushy IMO. The "can you do this, can you do that" .. no manners! Really!? The dentist was rushing and her hygienist did NOT clean any of the teeth! Too much poking around in the mouth and talk about random things that made NO sense. Going to the dentist makes people anxious and they like having their person with them. Denying them (the patient) that right when they're at the dentist for a cleaning is just wrong IMO. Anxiety is real and it can be crippling. The fear is hard to describe- other than I cried. It's not funny and I heard employees laughing! I'm very disappointed and frustrated. You need this done, you need that done.. Wait, what? I'm sorry I feel you're pushing unnecessary dental work to be done. It's hard for me to trust a dentist these days, especially since I've had family members get dental work done that was 100% unnecessary! Their teeth are messed up and they're embarrassed to smile. That's hurtful and makes me infuriated! No, I will not allow a dentist that I don't even know to do all this work on my teeth- especially since I know it's NOT needed. Apple Valley Dental & Braces - I gave you the benefit of the doubt, and you chose to take advantage of someone who you barely know. You will NEVER see me walk into ANY of your offices AGAIN. I cannot trust you whatsoever!

Ostler M Scott, DDS, MSD - Ostler Orthodontics' Staff

Ostler M Scott, DDS, MSD

4.3(6 reviews)
4.9 mi

We enjoy being patients and are treated so well during each visit! The staff is so amazing at both…read morelocations! Comforting and informed, that is on high priority here! Our family members look forward to every visit! Could it be the cookie? The staff, the office ambiance, music, the way the staff speak with each other is professional! They are like a family here! Thank you so much for a memorable experience!

If I could give zero stars, I would. They did my daughters consulting in December of 2022, we moved…read morefrom out of state and she already has braces. They "missed" getting any paperwork insurance or records from the previous ortho. I gave them all the insurance (three!) on the consult. They did not schedule her so I called and left VM, tried to get her in and they pushed it back as easiest monthly adjustment until July 20th, seven months no adjustment. My daughter goes in and they sent her away becuase if my child did not pay for the work upfront in whole(!!!) becuase they still have not billed insurance and updated the contract claiming I pay in full out of pocket even with all the insurances. Horrible. They only want the money and do not care about the human person. So sad. My poor daughter was turned away from treatment becuase they dropped the ball for over half a year. Shameful. I called and told them to bill the insurance and I'd be happy to sign a corrected contract (that's first payment not due until Aug 19 mind you) and if they can get her in tomorrow. Absolutely not, nor Monday until they talk to the finance people. Seriously? What horrible customer service. They had months to bill hand take care of the insurance and simply did not. Shame.

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Ostler M Scott, DDS, MSD - The Ostler Orthodontics Team

The Ostler Orthodontics Team

Ostler M Scott, DDS, MSD - Sports Wednesday at Ostler Orthodontics!

Sports Wednesday at Ostler Orthodontics!

Ostler M Scott, DDS, MSD

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Kiersten C Week, DDS - Dr. Kiersten Week

Kiersten C Week, DDS

4.0(5 reviews)
4.6 mi

If you are considering going to see an orthodontist, either for yourself or for your family, from…read moremy personal experience I would highly recommend Dr. Week at Signature Orthodontics above any other. Dr. Week and the entire team are so great. From the moment you walk through the front door, the time in the chair, to when you leave; you find the office and staff are so warm and pleasant. And they are all so good and obviously well trained and knowledgeable too. Dr. Week is a great orthodontist, very kind, and a terrific personality. From the front office to all the assistants, most of whom I have gotten to know so well since I have been going (Stacy, Jody, Sara, Maddie, Coletta, Karen, Anna, and Tiffanie) are all just wonderful. So nice and really fun to be around. I don't mind going to my appointments at all, and actually enjoy my time with them. But don't just take my word for it...go see them yourself. You won't be disappointed. As a side note, if you are concerned about how braces might look; my experience is I don't think people even notice. What I mean is that braces don't "stand out" like one might feel they would. So don't let that thought prevent you from a great smile. And really, contrary to stories you may have heard, braces are not bad at all. :D

Dr.Brown took over my Orthdontics half way through my treatment. I always felt comfortable with…read morehim. If I ever had a problem he addressed it and took care of it. His staff is very friendly and welcoming. They made attending my appointments a social event! I'm very happy with my orthodontic care!

Zuroff Orthodontic Care - Dr. Jay Zuroff

Zuroff Orthodontic Care

5.0(3 reviews)
4.3 mi

I am a grown adult in a professional field, and needed to take care of my crooked teeth. Not only…read moredid they do a FANTASTIC job, but they all are very nice, and really care. Plus, the price was extremely competitive (lowest price anywhere) - for top quality ortho. I couldn't be more pleased with Dr. Zuroff and his staff... and my teeth are finally PERFECT (after nearly 50 years)!

I initially reached out to Dr. Zuroff's office about a year and a half ago to see if they utilized…read moreInvisaligns as retainers. You see, my orthodontist from many years ago in Las Vegas had, but when I moved to Washington one of my dogs got a hold of my retainers. You know the rest of the story. Dr. Zuroff's office does, indeed, produce Invisaligns. So I made an appointment with the friendly staff and went in. Let me say, I was completely taken aback when the walk in to walk out time was under 10 minutes, including the impressions being taken for the Invisaligns! The staff were also very polite. Fast forward a little over one year. My top retainer cracked one day, and I soon after got a cap placed on tooth #2. Well, now it was time for a new top retainer. Once again, the appointment making was easy, the appointment time was as quick as the last time, and Dr. Zuroff even instructed the staff within my ear shot to use a thicker version of the material to hopefully prevent cracking this time. Then, they stated they would have the retainer produced within 24 hours. Wow! What an amazing practice. Had I not already had orthodontic care many years back, I would love to work with Dr. Zurich and his staff for the entire process. Thanks, you all! You rock.

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Zuroff Orthodontic Care
Zuroff Orthodontic Care
Zuroff Orthodontic Care

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West Pasco Family Dental - Dr. Braithwaite and team hard at work fixing smiles!

West Pasco Family Dental

3.1(34 reviews)
0.3 mi

I'll say it: I'm an anti-dentite. I stopped going to dentists for about three years because I had…read moreenough of tolerating their arrogance. Then, I had a molar break and needed to set aside my bias to get it fixed. I called West Pasco Family Dental because I'd heard they were non-judgmental, and I've been going back ever since. These people are the shining example for what the profession should be: they're courteous, professional, don't pressure you to break the bank on services when you can't afford them, work with you on payments when you can, and most of all they are totally non-judgmental. Anybody who has been shamed by a smug dentist before should go back and give them a pair of middle fingers and sign up with West Pasco Family Dental. You won't regret it. This said, it isn't all demeanor. They stand behind their work if it doesn't hold up, and also offer sedation dentistry. I've used that several times to knock-out a bunch of work in one visit rather than having to spread it out over a bunch of little ones. Other than having to lasso somebody into giving you a ride afterwards it's a breeze.

Had a cavity filled and Dr hit a nerve. I complained for weeks and nothing was done. I told them my…read morebite was off. The filling was grainy and I could not bite down on left side. Finally switched to a new dental office and by the time they saw me, I needed a root canal because of the filling done by West Pasco Family Dental. Yet, they still continue to send me bills. And I have yet to hear back from Dr. Nielsen who did a poor job on my filling. They will make an appointment for you, then not notify you that they cannot see you on that date because they so not have a hygienist scheduled. so they try to push your appointment months out regardless of how much pain you're in.

Photos
West Pasco Family Dental - State of the art office in beautiful Pasco, WA.

State of the art office in beautiful Pasco, WA.

West Pasco Family Dental
West Pasco Family Dental - WSU Cougar crowned tooth.  Go Cougs!!!

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WSU Cougar crowned tooth. Go Cougs!!!

Tri-City Orthodontics

Tri-City Orthodontics

3.6(12 reviews)
6.7 mi

If I could give a 10 star review, I would over and over again. Tri City Orthodontics went above and…read morebeyond to not only get my son into braces the same day as his consultation. But, as well made him feel comfortable, cared for and noticed. Dr. Butler and his whole entire staff from start to finish treated my son and I with nothing but compassion, kindness and care. I as a mother feel blessed to have my son under the care of Dr. Butler and his team, as I know he's in amazing hands! Thank you Tri City Orthodontics for going above and beyond today for my son and I, no thank you's can thank you guys enough.

I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.

Photos
Tri-City Orthodontics - LIVE LIFE SMILING

LIVE LIFE SMILING

Tri-City Orthodontics - LIVE LIFE SMILING

LIVE LIFE SMILING

Tri-City Orthodontics - LIVE LIFE SMILING

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LIVE LIFE SMILING

Ostler Orthodontics - orthodontists - Updated October 2026

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