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Oso Auto Insurance

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm
Updated a few days ago

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Allstate Insurance : Jane R. Larsen - Allstate Insurance

Allstate Insurance : Jane R. Larsen

(4 reviews)

Please avoid this office. They act like they want to help you, but after they take your money,…read moregood luck getting any help. Good luck finding anyone knowledgeable enough to answer insurance or billing questions, or make adjustments in a timely manner. Obviously calling and asking them to change something like automatic deductions and going to their website to confirm the change was completed, they still take your money. Hopefully, I can get refunded, but the funds are tied up for seven to ten business days. The rep said she didn't know when I would get the funds because "it's super hard to do."

Worst customer service ever. Last October I called to have a vehicle removed from my auto…read moreinsurance. It wasn't done and I didn't notice until August of this year when I called to have a vehicle added. I never received a refund for the 11 months I paid for a vehicle I didn't even own. When I called to try to get a refund the guy was completely unapologetic and even snapped at me because I'm upset about the lack of oversight that has cost me several hundred dollars. Now, I have to jump through a bunch of hoops including filing a freedom of information act to try to get the records from the Department of Motor Vehicles that prove that the vehicle was titled in another person's name in October of 2013. I am a single mother of three, full time college student and work almost full time. I don't have the time for this crap. After 8 years as a loyal customer, thanks Jane Larsen Allstate.

Tyson Luthi - State Farm Insurance Agent - New home in Logan? Our State Farm team is here to help before move-in day. Call our office today to discuss home insurance op...

Tyson Luthi - State Farm Insurance Agent

(7 reviews)

Tyson and his team are the best in the business. They take the time to understand your situation…read moreand help determine all of the coverage you need to ensure that you and your family are protected from anything life could throw at you. The customer service and peace of mind they provide is unmatched.

F# this place honestly if I could cuss on here trust me I would in every single sentence. To make…read morethe story shorter I had insurance with them a while back I got into a accident in a different car had to go to court and even tho the car I had a accident with wasn't mine I had to add SR22 or else my licenses would get suspended so I called State Farm THAT EXACT MFFF DAY asking for SR22 they said okay well look into it to cut the story short they lied to me and promised me they would add it on my policy kept saying "on this day it will get put on" but it never did until I received a message from them saying how I couldn't get SR22 because my license was suspended NO F# SHITTTT you guys kept promising and making me think I was getting it when in reality I wasn't so i cancelled with them and promises to never go back Okayy so this is PT2 of how unprofessional these people are so I moved on and went to a different insurance I received a call last week from State Farm it was the guy RILEY once again saying how we had a rough experience and how if I was interested in going back with them I was kinda nervous but they gave me a good offer and I had moved on from what they did to me so i agreed bc i believe people deserve second chances so Riley made the process pretty easy they charged me and everything the only thing that was left was to cancel my other insurance so Riley said he would be able to cancel my insurance for me so I was like great. I received a text from him today saying how he couldn't cancel it because I had to sign so I called my insurance and canceled it I texted Riley "hey i cancelled my insurance " 2 hours later I received a text from him saying" you can't get insurance with us actually " I started crying because how TF do you call me and once again promise me all this stuff and make me cancel my f# insurance just to say later no I can't believe I got fooled by them TWICE. Yes ik I'm stupid for this DO BETTER STATE FARM. How about u train ur workers better

Oso Auto Insurance - autoinsurance - Updated October 2026

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