They are super helpful and knowledgeable. They have an extensive selection of skis. They are very…read morethorough and friendly.

I bought new skis and boots from Don Orr, Chris was wonderful to work with. I explained what I was…read morelooking for, he asked good questions, and directed me to excellent equipment best suited for me. He rocked my ski world with the latest stuff-big compliments to Chris. He was patient and professional. It was an awesome experience and I love my new equipment. Also, the owner Eric was right there giving his input and supporting the process. I highly recommend Don Orr for your ski equipment needs.

I really hate posting bad reviews, but based on this experience with the owner, I wanted to let…read moreothers know, and hopefully she'll change policies to prevent future scenarios like this. Had 2 SUP full day rentals scheduled for one of our vacation days in the area. At about 10:00 am we got a call asking when we would be there. Our full day was from 9:30am-5:30pm. Since we wouldnt be on the boards all day, we were having a leisurely morning walking our dog and eating breakfast. She informed us that she would charge us 20$ per board for not being there at our pickup time. Nowhere in any communication that she had sent via email or during the order process was this stated. This was the first I heard of it. Upon getting there, I stated I was there for my rental, the woman, the owner stood up to check us in. I asked if she could wave the $40 fee and she laughed at me, saying she is too busy and showing up late messes them up. I was the only person in the store at this point. She also did not further explain what what she meant when she said it "messed them up". She seemed uninterested in explaining the policy and uninterested in my viewpoint. Rental pick up times should be clearly stated on emails if they are so important. And you would think the owner would clearly explain this rather than laugh at us. Again, I literally had no idea. She had already charged the fee prior to us arriving which I thought was weird. The rest of the interaction was very awkward and forced. She went on to make sure we knew if literally any scratches were on the boards we would fit the bill, instilling a level of fear in us that almost ruined the trip alone. To get the boards to lake Michigan they provide hand carts with a wheel to roll. They are very awkward, and she said if they touch the cement at all they would "charge us." Literally everything down at the beach is cement, so were were pretty terrified down at the beach. In addition, you are given a paddle, life jacket and ankle cord. When I asked how to carry the rest of the equipment down she shrugged, and offered no information. At this point I've given this business $130 and she's presented us with the snarkiest demeanor the entire time, and we have no idea why. If she's really that concerned about people not showing up outside the "pickup window " she should clearly put that in the communications with customers. As someone who interacts with customers for a living, I was baffled by the interaction. I gave her an opportunity to make it right, but I have not heard back and she has not removed any fees. When we got back the owner did not interact with us and an employee kindly helped us, missing any opportunity to make it right again. And honestly the fees aren't really the issue, its how we were treated. Had she nicely explained why their policies are in place, rather than laugh and fail to acknowledge our viewpoint, we probably would have been fine. I hate to write a bad review, but I also hate being treated poorly while on vacation.

Family owned business that has been my lifeline to surfing when away from California. I love that…read morethere is a local shop for surf, stand up paddle, and skateboarding in this neck of the woods. I bought my stand up paddle board here a few years ago as well as a trailer to carry it behind my bicycle. The carrier needed some customizing to make it fit my board, which they happily helped me with. A great part of the Empire/Sleeping Bear Dunes community!

So, I come to Glen Lake in October thinking that I'll spend a couple of weeks, shut the cottage…read moredown, and not see it again until Feb/Mar, right? Ahhh...how easily the most simple plans go awry. In this case, I couldn't tear myself away from off-season Glen Lake and then got trapped here by the weather - it's December and I'm still here, sans appropriate outdoor gear. I did not pack for winter - I packed for fall and now I'm paying for it. We're talking plastic bags over my sneakers just to go outside due to the snow and the pipes freezing in the washing machine after I'd loaded 75% of our clothes in with soap. I'll go ahead and answer that question that is running through your mind even as I type; yes, I AM a complete idiot. What to do? Head into the Sportsman Shop in Glen Arbor. Although quite small, they have a great selection of high quality mens and womens coats, sweaters, shirts, long underwear, socks, foot gear, etc. at very reasonable prices. I've purchased a lovely, well made and much needed pair of boots for myself, some jammies & pants for the fella and we're set to go until the roads are safe to head back to Chicago. Good variety of Woolrich, Columbia, etc. in clothing and sporting gear for fishing and hunting and they even offer chartered fishing trips. Look for significant discounts after Thanksgiving - there are bargains to be had. Very friendly and helpful staff (I went in not knowing the fellas pants size and the incredibly nice saleslady helped me find a pair that fit him perfectly) and open year round to save dumb asses like myself from their ill conceived follies - I highly recommend this incredibly useful store.

M22 store in downtown Traverse City is awesome. We were instantly greeted by a friendly employee…read morewho chatted it up with us for a minute! Super welcoming. Dogs were allowed - thankfully, mine needed a moment of some air conditioning & a cold drink of water (available a few spots located through out the establishment.) We grabbed our favorite items; tshirts, koozies, stickers, etc & headed up M22 north for some good eats, views, memories. It's a must- stop here and represent!

Very sleek store. There are two sides full of clothing, stickers, accessories, and more. The store…read morehas a nice atmosphere with good lighting, and there were quite a few staff members available to assist. Prices were on the higher side. It has a good location on Front Street.

Haven't shopped here mostly because the owner makes zero to no effort! I have asked him on insight…read moreregarding skateboard wheels for skates, which honestly could be a big money maker, and he just tells me each time I should get online and look. Also asked him if he had any opinion on inside wheel vs. street wheels. Again, No effort. Shouldn't you know these things? Or at least try. Seems like a local joint within a super niche market, but from the comments below, this owner needs to get smart or lose out on potentially valuable customers.

Awful, tried going to this place to PURCHASE something and could not get in or out without stepping…read moreover folks that were in the $1 sticker bin. Had them all over the floor and they were sprawled out (mind you, this place is small). Seriously? Who runs a business like this? I returned to try to look again the next day, what do you know, the $1 sticker bin made it crazy to even Walk in! Let alone that I had to literally step over two folks to get out. Waste of time...

Once inside, Shooter's was close quarters for sure but the staff was friendly and helpful. The…read morerange was serviceable. Range targets are at a static distance (20 feet?) which was fine for pistols. Since the carriages aren't activated they call a cease-fire on the line and have staff replace targets each half hour. It was quick. They had a very very nice selection of AR platforms and plenty of other options as well as a fishing and archery department.

I want to give it a five star but I didn't purchase my gun from them. We walked in stood around for…read more15 minutes, no one said anything to us. Determined that prices were high and this put us at Dunham's. I must say thank you as Dunham's sold us what we wanted and much more. Thank you for no help and knowing the folks at Dunham's are on point. Would I recommend, yes then leave and go somewhere else so you know how true service works.

Excellant Honda boat maintaince and repair. Also provides transport of your boat from your lake to…read moretheir shop and back.

Edited previous review. Not sure how the boat repair will hold up, supposedly a sealed gimbal…read morebearing was installed and the ripped seal behind it isn't necessary or affecting anything because it's a sealed bearing.

As you would expect, Traverse City is really a great town for renting good outdoor gear. We picked…read moreup some cross-country skis for the whole family to rent for a week from Brick Wheels and they were great -- efficient, helpful, and friendly in getting us all sized up and kitted out; good advice about where to try to find some decent skiing given the weather; and (in so far as I can judge) the skis all seem to be good quality too. If only they rented kayaks too!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.