Hands down one of the best, most customer centric companies I've ever dealt with! I'll recommend them to everyone I know and then some! In late April we decided to use them to build a patio for us that is 14 ft by 65 ft. Due to all the rain that we've had this spring it took a little while for them to be able to get started through no fault of their own. They arrived at our house on a Wednesday morning and today (Thursday) I have a patio. These guys arrived and the owner Doug accompanied them and made sure that everything we wanted was clearly understood and that his crew was well briefed. I'll get to my incredible love and respect for his crew in a moment, immediately the crew started work and my horribly unlevel mud pit of a yard suddenly within about six hours became a level well defined area for my patio to be poured on today. I can't even begin to describe the machine like precision in which these guys work, it's surreal. Each and every person here was courteous and respectful, professional and extremely efficient at what they were doing. They were communicative when we would have questions or just curiosity about the process, and their customer service is off the chart. Not only did we get this patio for an unbelievably great price, but had they not been the lowest bid I would have still chosen them because of the exemplary service that they have given us from the word go, even before they started the project. One of the best things is Doug himself even rolled up his sleeves and worked beside his crew! Now that is leadership right there. Now I want to give a special shout-out to each member of his crew as they really left an impression on my husband and I. Chris, James, Joe, Mike and Steve. You guys, WOW! You guys are amazing, seriously, you're all so sweet, so good at what you do, you work your tails off and are truly respected by us and appreciated. I hope you all know that people like you are what make this world work, the working hands are the hands that keep it running and you are so important. Chris, you sir are such a good person, my husband told me about you and the extra things you've done and offer to do still. I want to say that you're a very special man and I thank you for the heartwarming words and respect you showed to my husband, he like most all other veterans is still so humbled by people that thank him for his service as they don't see themselves as the heroes they are. But I want you to know the universe is brighter with you in it.
I could write you pages on the things I love about Ortmann concrete and their business, but I'll close with this, they have customers for life with us and I'll recommend them to everyone. read more