I will Never rent from here again!! All the cars are dirty, and have dents or they are broken…read more While waiting 45 minutes and listening to the people there chatting more then working , one car can't be rented because it is nit inspected, one they have no idea why it will not let them rent it out. They SPRAY SHIT IN THE CAR AND CALL IT CLEAN. This company should be ashamed of themselves. My reservation was not in the computer, they were not sure what they had. REALLY? I was told I would be getting a rav 4. Yeah no. Sorry but not saying what I got but do know it is a piece of crap. Need to hire people that want to work and care!! This people don't care at ALL!! This was under an insurance claim, or I would have never stayed!!!!

It took an hour to get picked up and then another hour to rent a car. We were sent here for a…read morerental car by our insurance company after an accident. Hertz tried to browbeat us into buying extra insurance. I had to call my insurance company and put them on the phone to avoid paying the extra $175 fee for additional insurance. Then they only offered one car, a Nissan Sentra at $22 per day, even though our insurance coverage allowed us $30 for a bigger car. We needed a bigger car to take our grandson while our daughter was delivering a baby. We have never been treated this way by Enterprise. By the way, I have a Hertz Number 1 account, so my profile should have been clear. When our dealer offered us a loaner car, we brought this rental back the next day.

My niece brought her car here to make some extra money for renting her car. Do not bring your car…read moreto be rented here. Very unprofessional and ignorant. Your car will come back damaged, dirty, and unpaid tickets. The owner don't show no responsibility and no she's "never transparent", like she says in her contract{which is breached}, When you call if you have an issue, you will be calling or texting for days! She pick and chooose who she want to call back. The assistant "Lil Mama" is always nice.The owner needs to take classes on how to talk to people and treat other peoples cars like she would her own!

I've been doing calisthenics for 2 weeks and i see no changes any tips to improve my muscles and…read moreabs pls

Went to go pick up car on booking, first started asking for utility bills and paystubs. Never have…read moreI ever heard of that, also I book a mid size or similar and they offered me a Kia soul which was least of my options. With that being said I would not book here unless they have cars available. The representative that helped me was Kyle. Sixt.com is the way to go

Got denied from renting a car with my international driver's license as they needed a passport as…read morewell. I had numerous forms to confirm my identity including credit card, debt card, NY ID and a photo of my passport and green card. I have lived in the U.S for 6 years and rented cars over 30+ times and this is the first time I have been denied. So I double check the PA state law, passport is not required for car rentals. Enterprise policy is not compulsory and only is require only up the discretion of the employee. https://www.enterprise.com/en/help/faqs/drivers-license-requirements-us-canada.html I am extremely diligent but I traveled out of my home in NY during Covid and did not carry my passport. There is 2 reasons: 1. Staff didn't know the company policy, and if they were unsure why did they enforce it so strictly 2. Discrimination even though I provided all the information necessary Only feedback is that this branch needs to train their stuff better. I had numerous appointments I had to cancel due to this branch's negligence.

Len and his daughter (I'm annoyed that I can't remember her name) are lovely people. I went in for…read morea minor repair job and a touchup paint job. Len is very transparent and sets expectations. I fully expected to pay a pretty penny but the pricing was surprisingly reasonable and the job was completed ahead of time. My little car looks brand new. Thank you! I highly recommend this business. Remember to say hi to the garage kitty.

Len's auto body is Awesome!! Been using them for the last 15 yrs or so. He's probably done 5 or 6…read morecars for me in that time. Why do I keep going back? Simple, Len's a great guy that does great work. He and his team take care of you from start to finish. I tell everyone I know that this is the "go to" body shop in Philly. Hope I never need him again ... but if/when I do I know who I'm calling. Thanks Len!

Great service and they delivered me a nice clean car! I would recommend Hertz on Frankford every…read moretime. They are without fail, the nicest people.

Definitely not a good experience at this location. I had reserved a car in 1700 Benjamin pkwy and…read morewhen I get there they didnt have any cars. Which it is when my frustration started. I called Hertz and the representative said at this location they had cars for me to rent, which was a $20 uber ride. I wasnt happy about that. Getting there, the women representative told me that all the cars were reserved for insurance rentals and she would have to allocated me to a different car, because I wasnt expected there. Basically she saw my desperation on renting a car, gave me the worst car possible, dirty, AC wasnt working, smelly and it seems like the car hasnt had an inspection in a while. Not only that, she charged me $30 more because it has a higher level car, and the reservation was for a sedan mid size like malibu and she gave me a nissan rogue. Anyway, both experieces at Hertz were awful and I am never renting with them again.

impressive. Excellent, professional front desk. Both employees,…read more Female about 25, male about 28 both Provided superb service To accommodate my travel plans. Even busy, the young man handled All guests perfectly. Wow. I also utilized Budget at Orlando Airport, Desk man , latino about 38 fantastic. I appreciate this kind of Guest service.

I can't be too hard on this place. It's a local Avis / Budget, so it's unfair to compare to…read moreairport locations. It's a tiny office inside the hotel. Very limited hours. Small selection of cars. Even as a preferred plus / chairmans member - you get the same selection as regular folks. This past week I was given a selection of 5 colors of the same car. Sometimes I even get downgraded from what I reserved! And there is never a car or portfolio set up for you if you are preferred plus. So there is absolutely no advantage to having status. Sometimes the run out of cars. If the one employee sleeps late, needs to use the restroom, or has a tough customer - you are out of luck. If 4 people beat you there at opening, the wait is 30 minutes. Positives: there is a wawa right near it to fill up at a cheaper price and they don't charge extra for one way to airport. Like all Avis' - spouses drive free.

I will never deal with Enterprise ever again after the shit show today. First of all, this branch…read morestraight up smells like pee and the line was crazy long with only two people working. So after a car accident is a harrowing time enough and Enterprise did not make it easier at all. I lost my wallet and was issued a temporary drivers license card from penndot until my actual one came in. Well this, coupled with my passport, wasn't good enough for Enterprise. It's good enough if I get pulled over, it's good enough to get on a plane, it's good enough to rent a car from literally everywhere else, but not good enough for Enterprise! I could understand if I didn't have a passport or any other photo ID on me that matched the card, but I did. So what's the problem. So after waiting in line for a half hour I was told I could not rent a car, super frustrating. And they really had no good reason other than "that's our policy." Well your policy blows and doesn't make any sense. I even called Enterprise corporate who were equally unhelpful. They said basically that each branch makes up their own rules and I'd have to call each individual branch to find out who would accept my (legit, government issued) documentation. Come to find out, a few months prior my sister wasn't allowed to rent a car from them because the address on her license didn't match that on her paperwork, as she had just moved. Who cares??? Enterprise says they have the best customer service but they made a bad situation worse. Thankfully they aren't the only game in town and plenty of other rental car agencies were willing to accept my (legit, government issued) documentation.

Very nice people and great customer service. I had the car for a month and their service was…read moresuperior. Very helpful and found the perfect car for me.

Lance is awesome, great customer service, pleasure to talk to. He really helped us out today, would…read moredefinitely recommend.

Yes, it is true, the cars are not like budget or hurts however, i the name of the place is Rent-A-…read moreWreck. That being said, I rented a car from them back in October and the service was impeccable. The owner and staff were kind and professional. I was not surprised that the car was not brand new. Lance and his staff were so kind and generous to me when I was in a really tough spot. The experience has stayed with me and I try to pay it forward. It just goes to show, you can't judge a place by its name. Their kindness and compassion has really made all the difference - it seems a rare thing these days. Thank you!