Doctor Defoe has become too busy to talk and communicate with her patients. It's very unfortunate…read morethat since my child has started the braces procedure, I haven't talked to her once! I pay all this money to not know what's going on or if my child is on track progress wise! I am very concerned with the level of customer service and care that we are getting. One time I waited over 15 mins just for the front desk staff to say, she would just call me instead of meeting with me and I never got a call back. What is my insurance being used for!? If an Xray is conducted I SHOULD KNOW! The establishment itself is clean and the staff are polite but I definitely don't feel like I am in the loop with my child's progress or treatment!

Dr.Defoe is great with my daughter. dr Defoe and her staff are very friendly and professional. My…read moredaughter has been seeing her for the past three years and she has been great! We never wait more than five minutes to be called to the back when we have an appointment. I highly recommend her.

Great dental practice that I've been going to for over 10 years! The front desk staff have always…read morebeen very welcoming and pleasant. The hygienists always do a very thorough job and answer my questions. Dr Keechun Hong is peasant, accurate and diagnoses patient treatment very well. He performed a crown on me 9 years ago and it is in great shape many years later.

By far the best dentist office I've been to. The staff is amazing and friendly and Dr Hong is the…read moreabsolute best. I feel very comfortable when I'm there. I can actually relax and let him do his job. I was terrified when I had my last visit. Just the thought of having not one but two root canals had my anxiety on overload. I had nothing to worry about. I felt no pain even the day after I'm in good spirits. I highly recommend this office. A 10 star is my review

Excellent service from Maple Lawn Orthodontics / Dr. Patel for many years that culminated in big…read morebright smile for my daughter. Dr. Patel analyzed the problem using various state of the art equipment and recommended a treatment plan that suits the patient in the long run. The braces recommended by Dr. Patel was very comfortable to wear and maintain. Dr. Patel is highly talented in Orthodontics and explained many procedures in layman terms.

Dr. Patel is excellent. I am so glad he was recommended to us, and I would recommend him…read morewhole-heartedly to everyone. There are so many orthodontists that do not take a long-term, face-driven approach to treating their patients (and so many patients don't even know that's a possibility!) -- Dr. Patel does. It's not just about making teeth straight, it's about giving patients the best possible smile for their particular face. My daughter had a very narrow bite, and one of Dr. Patel's goals was to broaden her bite, and her smile. What a HUGE difference this has made in her appearance. Dr. Patel has also been able to give us a long-term plan for both my daughter and son - he looks at not only the present, but what would be best over time with teeth being lost, gained, and both of them growing. Orthodontic work affects you and your smile for your entire life, so Im very happy to have found Dr. Patel for my kids!

I have been going to Dr. Masood for at least 15 years and never thought going to the dentist would…read morebe a cake walk. Going elsewhere is NOT an option! Every visit is a good visit, in spite of what I have to get done. Dr. Masood is gentle, honest, kind and explains everything to me and his staff is just as wonderful - for real! By the way, he has had the same staff since I started seeing him! My entire family, and there are a lot of us, go to Dr. Masood, even my niece and nephew, who live in California. They fly here for major dental work and that speaks volume to the care we receive. He caters to chickens, too!

The entire staff at Dr. Masood's office always provides excellent customer service. He has been my…read morefamily dentist for close to 15 years and I have referred many patients to him. He has been very honest with me, even suggesting I not do whitening due to the sensitivity of my teeth. He is sensitive to the patients needs and concerns. He is the beat dentist I have ever had.

First time at a dentist office in well over 10 years, called them at 3pm told me to walk in and was…read moretaken care quickly. Had a cavity that DR Bryant was able to fill the same day along with a cleaning and out the door by closing time. The staff was very polite and professional and I can't recommend this place enough. Amazing work and care from everyone in this office.

Dr. Bryant is a great dentist. When I first walked in, it was not your ordinary dentist office. The…read moreappearance looked a little outdated and the "exam rooms" where in cubicles but everything was CLEAN (which is a huge plus for me). I have read other reviews which stated that Dr. Bryant was good AND he accepts Tricare/United Concordia. The staff is friendly, personable and Dr. Bryant CARES ABOUT YOUR TEETH. I am in my late 20s and a stickler when it comes to my teeth. I received a cleaning, X-ray and recommendations for my next steps. My cleaning did not hurt and my well-being was constantly assured. I would recommend this place to everyone looking for a family dentist.

Not sure what is going on with the offices currently (May 2023). It took me a week to reach someone…read moreat the Laurel office only to be told they no longer do cleanings at this location. I call the crofton location and they tell me they arent taking appointments until June 1st, 2023 for appointments starting in July 2023. Please send an update e-mail to patients letting us know what is going on. Thanks! Patient for over 10 years

My daughter had a 3:30 appt as a first time patient and arrived for her appt at 3:10. She was…read morestill waiting to be taken back at 4:20 pm. While sitting in the waiting room for an hour she saw patients with 3:30 and 4:00 appts be taken back. If you are running late you should explain that to the patient. That is customer service 101. She was taken back at 4:22 pm. This is not a great impression for a first time patient. In addition her cleaning and X-rays took all of about 10 minutes total. I can't imagine a full cleaning was done. Also you can't make your normal 6 month appt when you are done. The furthest out you can schedule is 4 months. What dental insurance allows cleanings every 4 months.

I want to say that this dental practice has vastly improved since the departure of the previous…read moredentist. I stopped going and once I was informed that dr cooper was no longer there I came back. The dental assistant Hee Young is awesome. She is Honest, caring and delicate with your procedures. She makes going to the dentist enjoyable again. I trust her and she educates you on proper care of your dental requirements. This practice is headed in the right direction, thanks in part to Hee Young.

I still can't speak about the BOTCHED dental job (veneers) I got on May 22--and it's exactly two…read moremonths later--at Laurel Smiles for $7,152!!! I loved my smile BEFORE my veneers! I had bonding for 40 years and had gotten a small chip, so I had a small gap again, which I wish I would've just kept! Dentists don't want to do bonding, anymore, as I guess there's not enough money in that. I keep wishing I could go back because I HATE MY TEETH NOW!!! I am someone who smiles constantly; now, I keep my mouth closed as much as I can. I had a small overbite, which I discussed with Dr. Cooper asking how the veneers would affect that. Three dentists, including Dr. Cooper, had expressed that my two front teeth were "too big." I love my teeth and have had 40 years of compliments about my smile! Dr. Cooper said she would do four veneers and make the two front teeth a little smaller and the other two slightly larger. After almost 6 weeks of a comedy of errors (wrong veneers sent twice, one the color was too dark (but probably not), the fourth and final ones in my mouth--I have two HUGE front buck teeth, a HUGE overbite (I'm so uncomfortable when people can see my teeth from the side), and the veneers are a TOTALLY DIFFERENT COLOR from my natural teeth!!!!!!! Oh, my veneers were EVEN BIGGER than they are now--I had Dr. Cooper shave them down!! I CANNOT EXPLAIN HOW I FEEL!!! I am having the veneers removed and ortho (Invisalign) because I can't even take a chance of another botched job! I paid $1500 for the ortho as that's what I was told at the other dentist office to get started. Turns out I need to pay another $3500 for a total of $5000 for them to do the gum surgery, temporary veneers, and ortho fitting. I just paid $7152 at Laurel Smiles, which brings me to $8,652 I've now spent. I can't afford to pay anymore right now, so I'm stuck with these HORRENDOUS things in my mouth until I can afford to get them removed and do the new treatment. On top of that, I will now be forced to wear a retainer in my mouth four nights a week for the rest of my life!!!!! If you're getting all veneers, maybe you'll be okay. If you're not, KEEP LOOKING FOR ANOTHER DENTIST!!!! I CAN'T EXPLAIN HOW I WISH I COULD TURN BACK TIME!!!! OH, THE REPAIR JOB--JUST UNDER $15,000 WITH A DISCOUNT!! Oh, I also do not bite into anything! My veneers are so thick, and my teeth don't meet like they should, and I'm afraid they'll pull off and split my gums!! Below are photos of what I used to look like and what I look now! I would also like to say it is embarrassing for me to post these photos!!!

Throughout the my daughter's Orthodontics's journey they have been nothing be fantastic. From the…read moreconsultation to going over the payment plans and scheduling., the staff always, friendly and informative follow ups were in and out and always timely. Even through the retainer process they've been helpful. Removed to Anne Arundel County but it was worth the drive throughout the duration. It's convenient that they have two locations which helped accommodate my schedule. I highly recommend Vanguard for your orthodontic needs. Over many visits I've seen a lot of neighbors and friends and some of my daughter's teammates, which reassured me that they love it too.

All five of us in our family have gone through treatment here. The office is friendly, they are…read morefast to react to individual circumstances and emergencies, and give excellent, state of the art care. All charges are fully explained and the staff and Doctors are amazing.

I am a patient of Dr. Masood and so appreciate the skill with which he performs his dentistry…read more Because I am not vigilant about caring for me teeth, I attempt to commit myself to a cleaning every three months. I am so thankful for the care that Cindy gives and for her gentle presence and care. Kelly/Kelley (?) as the receptionist, has always been warm and friendly, even when it is obvious that it is a hectic day. Each time I leave Pearl Dental, I give thanks to God for people who give such good care.

Micheal T review is one sided. He didn't mention that he had 19 no shows not cancellations he…read morenever showed for his appointment. We have only charge him twice. If we were money oriented he would got charged 17 times ago. We have 4 pages of patients on a short call list if we have any cancellations. We are a small business. I like you Micheal but I couldn't let you talk bad about us.

If you're looking for an orthodontist, this is the one! We went in today for our new patient…read moreappointments, and from the second we walked in the door we knew we found a gem of a spot. Everyone was super friendly, and attentive. They even gave us a tour of the office! Other doctor's offices should take a few notes from Dr. Michael's office. We look forward to being new patients!

Dr. Michael and his staff are the best. Dr. Michael took over the practice after Dr. Okun passed…read moreaway, and he has kept the same staff and seems committed to providing excellent customer service. He is straightforward with his recommendations while ensuring that you, as the customer, understands. If your child(ren) is/are in need of orthodontic care, see Dr. Michael!