I am writing this review after more than 20 years as a patient of Dr. Arnold and his team…read more
I first started seeing Dr. Arnold and Teri when he took over the practice of a dentist who had passed away in the early 2000s. My first impression was that Teri had everything completely under control, and Dr. Arnold seemed like a somewhat nerdy surfer guy who really knew his stuff. There is nothing better than a practitioner who "nerds out" on what he does - you know he's passionate about it. I immediately liked them both.
Over the years, I grew alongside the practice. Despite expanding, adding another office, and relocating to Brandon, Dr. Arnold, Teri, and the rest of the staff remained exactly what made them special from the beginning: grounded, professional, caring, and genuinely invested in my dental health. They always worked with me as partners to achieve the best possible outcomes. In many ways, they felt more like friends than healthcare providers.
One thing that always impressed me about Dr. Arnold is his honesty. He doesn't sugarcoat anything--you get a straightforward assessment of your condition and the available options. At the same time, he provides thoughtful, well-developed treatment plans and clearly explains each option so you can make informed decisions. His directness is balanced by compassion, empathy, and a complete absence of judgment.
Teri and the office staff are absolute experts when it comes to insurance and billing. If there's a way to maximize your benefits and minimize your costs, they'll find it. When I underwent Invisalign treatment to correct an overbite that was largely cosmetic rather than functional, Dr. Arnold and his staff helped me take advantage of discounts and other opportunities that saved me literally thousands of dollars.
Another quality I greatly appreciated is Dr. Arnold's attention to detail. He can be a perfectionist--and in cosmetic dentistry, that's a tremendous asset. During my Invisalign treatment, I eventually had to tell him I was satisfied because he wanted to continue correcting tiny imperfections that I barely noticed. He was completely transparent about this, and while I appreciated his commitment to achieving the best possible result, I wasn't eager to spend another few years in Invisalign trays. We discussed it openly, aligned on our goals, and developed a plan we were both happy with. That experience perfectly reflects one of Dr. Arnold's greatest strengths: communication.
Although I have since moved out of state and now see another provider, I will always remember the exceptional care, service, and compassion I received from Dr. Arnold and his team. Those of you who still live in the area are fortunate to have them.
Thank you, Dr. Arnold, Teri, and the entire staff for more than 20 years of outstanding dental care. It was truly appreciated.