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    Orono Station

    5.0 (1 review)
    Closed 6:00 am - 10:00 pm

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    9 years ago

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    Speedway

    Speedway

    (3 reviews)

    First you are required to Pre-pay for your gas or pay at the pump, no problem I can do that & I get…read moreit. BUT there is NEVER receipt paper at their pumps so you are forced to go inside for your receipt. Again, frustrating, but still not the problem. I had paid for gas AND a carwash at the pump, & when the receipt WITH THE CARWASH CODE did not print I had to go inside to get my receipt. Unfortunately the cashier could not find my receipt but printed out two other receipts that were not mine then she assured me it wouldn't have been possible to purchase a carwash at the pump. I believed her, my mistake, purchased a second carwash for $14 for which I id get my receipt with the code. I checked my credit card app and realized the pending amounts were both on there INCLUDING the first carwash that I now had no code for. Fine. I took a picture of the gas total and a screen shot of my credit card showing the purchases & went back inside. I was told she could not refund the first carwash code NOR could she provide me with a second code since I now paid for two carwashes. I asked to speak to a manager & was told there was no manager on duty at this time & I would have to come back during regular business hours to get this settled. Fine. I drove around to the carwash & as I waited in line it just stopped working with someone in it! On the following Monday on my way to work I stopped to speak with a manager. The cashier pretended to seek him out, then came back to say she couldn't find him & maybe he was in the bathroom or outside having a smoke. I said I will wait, & let her wait on the customer behind me. Miraculously she was able to find the manager this time & I was told he could only refund the carwash for which I had a receipt EVEN THOUGH I showed him proof I had purchased gas & another carwash. He credited my card for the second carwash, then when he realized I wasn't leaving without the credit of the first one as well he gave me cash from the register for the first. When I brought up the fact that this could have all been taken care of three days ago had there been a manager on duty I was told he was the ONLY manager at this location & said there was no way he could work 24/7. Wow. I realize no one wants to work 24/7 & I suggested maybe they should have a second or third manager to rotate in then to which he said "This is just Speedway's policy, to have ONLY ONE MANAGER at each location!" I am grateful that I eventually got both carwashes refunded, but honestly they all handled this poorly! The first cashier was not trained to handle simple tasks such as locating a receipt, providing a code to replace the first carwash paid for, & refunding the second carwash. On top of that her customer service skills were non-existent. She could care less that she had just ripped me off. And three days later when I was able to FINALLY speak with a manager, after clearly being lied to by yet another cashier who "couldn't find the manager" the manager was rude & I had to repeatedly request him to refund both carwashes since it had stopped before I could even wash my car. This location has Horrible customer service, they are CONSTANTLY out of receipt paper at the pumps, & now this! I am NEVER stopping at this location EVER again! If I could provide negative stars, I would!

    NO. Do not get a car wash here, no matter how much of a hurry you are in and need to just get it…read moredone. The inside of the car wash and machinery is completely covered in a thick layer of green mold. My car is dirtier now than before it went in. It also came out sopping wet, with water spots all over. It's filthy.

    Minnoco

    Minnoco

    (2 reviews)

    $$

    If you stop at 3360 Shoreline Dr, Wayzata, MN 55391 for fuel best to have extra cash. I prepaid for…read morefuel, start to pump and sat in my car like I always do at other station. Only to realize that their pump station are not prepaid like other places, so it does not stop at the prepaid amount. I had budget for the week and this threw me off. To add insult to injury, the staffs knowing I had prepaid give me a very nasty behavior. I felt like an irresponsible individual that night. I had to call the police so I could leave and bring the rest of the payment the next day. So unless you have an unlimited budget for fuel, my advice is do not stop by this place. If I come give at least 0 star I would. Honestly the highest number of star from me is half

    Always treated great by some of their regular employees for Oil changes and Misc. service items…read more However, the tides turned when I needed a new engine along with some other parts for when I over heated my engine. Given this was a large repair I decided to shop around a bit at other established places in the area. I requested quotes from over 5 different places and explained what needed to be done and telling them what this Minnoco said I needed. I received 5 different quotes from 5 different places and they ranged from 3,200 to 4,400 with parts and labor. Minnoco ended up quoting me $6,800!! When the Minnoco told me this I said I was going to have the car towed elsewhere. Then the guy at Minnoco said "Well what would you let us do it for?" REALLY GUY?? CLEARLY GOUGING ME.

    Orono Station - servicestations - Updated May 2026

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