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    Orono Pharmacy

    3.0 (2 reviews)
    InexpensiveDrugstores
    Closed • 9:00 am - 4:00 pm

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    Hannaford Supermarket - A look down an aisle

    Hannaford Supermarket

    2.5(11 reviews)
    2.9 mi
    •$$

    The manager herself refused to give me my prescription i drove an hour for, had tried to switch to…read morea different pharmacy, and have been out of for days of extreme irritation. This is the second time I've tried to refill it, my insurance card was stolen so I only have a couple options for where I can send my meds. The lady refused to help try and get it switched as well, all because she didn't want to turn her computer back on since it takes 3 minutes to do so. I work in customer service and i've contacted my insurance, doctors, and other local pharmacies closer to home and they still aren't able to transfer it to a different pharmacy it's been sitting there ready for days. When i explained this to her and told her I was literally staring directly at it she told me to call a different pharmacy repeatedly and when i explained my situation she continued to provided extremely unhelpful information. I'll be back today count your days old town hannaford pharmacy. The three minutes it would've taken you to turn on your laptop made the difference in my mentally stability, as a human and a physician i'd think you'd have enough kindness in your heart to at least try.

    Visiting Old Town Hannaford is painful in many ways, all of which imply a negative leadership or…read morecorporate attitude towards customers. Some things that make patronizing this business a poor experience: -Navigating the aisles and accessing food is CHALLENGING due to pallets waiting to be stocked and the stockers blocking the aisles and/or access to products. It is rare for them to notice customers trying to get to products. This is true at peak hours and in high traffic aisles (dairy case). One might surmise that they don't care. -There is no easy way to get help, especially help finding things. There is no customer service desk. Stockers are not helpful beyond saying " I think that might be in aisle 5". The Website is not accurate. -The pharmacy is SLOW. It is not uncommon for you to be ignored at the window while staff chats. The pharmacy also closes mid-afternoon, apparently for lunch. Imagine the implications for some people.... -Check out lines are long, long, long. Checkers are often slow. -When I took the opportunity to tell the store manager about the difficulty I had accessing products because of pallets blocking access he said "That ain't gonna change". No empathy, no apology, nothing.

    Orono Pharmacy - drugstores - Updated October 2026

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