Saw the ad, checked the Google reviews. No business mention on Yelp. I arrived at the office
for my appointment on time and remained there as a gentlemen patient was making multiple appointments all the while, the small waiting room was filling up with 4-5 patients. I was acknowledged and a couple of patients were taken back after Mr. Appointment Book was finished, two patients remained and I was taken back to a treatment room to wait - for another 30 minutes.
By this time, I get it; you're busy - I'd walked past the multiple patient boards which also provided a clue in case I didn't already feel like I was in a clinic not an acupuncture setting.
Kari arrived and after a very brief conversation says she thinks it would help if I came twice a week to the tune of $2200. UP FRONT.
When asked about insurance, she demurs, saying oh you talk to them since you know them best. Uhhhh baloney. If you're In-Network, its your distinct responsibility to 'talk to them' and submit the bills. If you're out of network, it's mine.
I did receive a treatment but in a different room than the first - this with partial height walls!!
I got to hear my neighbor tell the same story twice about fracturing his ribs - all while I'm mid treatment which is supposed to be healing and quiet. And unlike any other practitioner I've
been to, Kari doesn't take a pulse.
This did not feel like caring, attentive acupuncture; lots of regulars (Mr Appt Book and Fractured
Rib among them) and upsells to ozone or electronic acupuncture. Felt like a cash grab and
was more like an ER, triage here, put them there, treatment here...next!!
Hard pass. read more
