I was indecisive about doing this review. However, seeing as there isn't much reviews here, I felt they needed a good one for the professional loving service they provide.
We were recommended to place our order here for a vase to be used for my dad in Hawaii State Veteran's Memorial.
The place is about as hole in the wall as you cant get. I parked on the street infront of their door. It's a no parking zone, but speaking to the owner, I believe, it's okay. Sure it is. It's not your car that will get a ticket. LoL.
We introduce ourselves and I state my business. He goes over the options available and the cost. We knew most of this before hearing it from the person who recommended us. Still, good to hear again to get a better understanding. From there, we made all our decisions, and they wrote up the order. Here's what you need to know.
Those vases with their concrete base weigh about 50lbs. Imagine the shipping cost on that. Because they are local, you don't have to worry or pay shipping cost. Plus, they will deliver it for you. No additional charge. There are couple cool perks getting your vase here. Life time warranty on dings or breaks. The best one is this. If it gets stolen, they will replace it, 1 time, for free. You know what makes that really cool? No one else offers that guarantee. I can't believe these things actually get stolen.
Communication was excellent letting us know everything every step of the way. They let us know what the options are. We decided what we wanted engraved, placed the order, and didn't even have to put a down payment. We asked if we could pay for the whole thing upfront but they said we can just pay for it when we come back to inspect the work. Ok.
I got a call they were going to start. Another one when it was ready for us to come down the check it out. The workmanship is exquisite. We were very pleased. And, it was delivered a few days after that.
I feel the love for the work and the love for the customer. With the low price, and a couple of nice perks, is there any reason to look or go anywhere else? I think not.
You don't have to think much on this. It's a no brainer. read more