Loved this vet clinic! They did a dental cleaning for my 6 yr old standard Poodle who had a broken…read moretooth and lots of tartar, her breath was horrible! The vet is really good, she was able to save my dogs cracked tooth because she is specially trained to ado sealant and basically repair the tooth where most vets just pull it if it's broken. I was so happy they could save her large canine that she mostly chews with. The price was fair as well. Would highly recommend. Her teeth are perfectly white now. They also offer a sedation free dental cleaning service if the dog doesn't have major teeth problems like the broken tooth my dog has. If the dog has a good temperament they can clean the teeth with no sedation which would be much more affordable and safer for the dog. I am planning to return for the sedation free cleaning in the future.

**WARNING: NIGHTMARE EXPERIENCE**…read more (It's been 7 months since the co-owner to my now deceased cat wrote this review... and we have still yet to hear from them or get any condolences whatsoever. I now feel compelled to re-share this as they are nominated for multiple undeserving 'Best of Utah' awards...) "Front desk staff are rude and without empathy. They told us they would call back with test results in X days and that a prescription would be ready for pickup in X days. That day came and went without contact. When we called them asking if the prescription was ready, and if there were test results, both were ready. But there was audible annoyance that we called them despite them not doing what they said they would, when they said they would. Dr. Lynette is nice but she has too much on her plate to do more than give a cursory glance at your pet's chart. She did not give our cat the attention she needed, and needed us to remind her of all of our cat's issues during each visit. We had an emergency and left a frantic, frightened message asking for help. Without any answer, we took our cat to an emergency vet. They immediately identified pre-existing issues and needs that Dr. Lynette failed to notice. Dr. Lynette treated our cat's symptoms and made zero effort in finding the underlying cause. This resulted in 2 traumatic experiences: 1) We had to put our poor sweet cat down. We lost a beloved member of our family. 2) We found out our beloved girl had been in pain for MONTHS and was quietly suffering because of undiagnosed and untreated issues - issues that the emergency vet eyeballed in their FIRST VISIT and that we were told weren't an issue at this vet. 3) That frantic, tear-filled voicemail that was left shortly before we took our cat to the ER? NEVER ANSWERED. How callous can you be to hear someone crying and asking for help and just...ignore it? We haven't been there in months, since our cat obviously passed away. A competent vet would have maybe noticed we weren't calling for our monthly prescription refill. Or that they never followed up on our cat's chronic UTI that was "being monitored" by them. Or that we are overdue for vaccines. Or that we are overdue for an annual check up. Nope. Nothing. DO NOT TAKE YOUR PET HERE IF YOU LOVE THEM. THEY CANNOT HANDLE ANYTHING BEYOND THE MOST BASIC CHECK UP TYPE CARE." I thought this was worth sharing again, as we are still heartbroken and no one deserves for this to happen to their furry family members. Rest in peace my sweet Cocoa girl. I will love you until the end of time. I'm sorry I failed you.

I loved this clinic before, with my sweet, easygoing Boston Terrier girl. My respect and comfort…read morehave only grown as they have gone above and beyond for my family this year. From the moment I brought home a very anxious and reactive Boston puppy in January, the entire team has been patient, creative, and unwavering in their commitment to truly fear‑free, low‑stress care. They respect his boundaries, adjust their approach to his comfort level, and have even worked with a consulting veterinary behaviorist to find the right combination of medications and strategies to help him feel safe. I already trusted them with my older dog, but navigating such a challenging puppy has shown me just how deeply they care about their patients' emotional and physical well‑being. They lead with love, compassion, and evidence‑based medicine, and it is clear their goal is to help animals achieve happy, healthy lives. I am incredibly grateful for this team and wholeheartedly recommend them.

Front desk and veterinarian staff are both competent and friendly, we are able to get an…read moreappointment when needed, and our dog loves Megan.

Lake City took care of my sweet boy with urgency and knowledge! They were educative and extremely…read morepersonable, and we were in and out. Will definitely be taking my pets here to get the care they need!

My Rottweiler had an eye irritation and they diagnosed her with entropion, we brought her in and…read morethe staff are all absolute angels, they were patient when my dog kept barking, they are all professional and so so sweet. Now as for the surgery, we could not be happier with the results.. they did AMAZING and she's happier than ever. We are so thankful. But also, my dog had an ear infection and they cleaned it all out while she was under, we told them about it when we brought her in for the surgery. It looks wonderful. And ALSO!! We did not request it because we forgot but they also clipped her nails!!! Just so thankful for sweet vets who are all so thoughtful. We will never go anywhere else. (Picture is Kiki day after surgery)

After our dog died, they continued to contact us with reminders for shots and exams. They would…read morecall, email, and send mailings. After numerous contacts and complaints, the emails and calls eventually stopped but the mailed reminder cards have persisted. This is starting to feel like harassment as they don't seem to care about the pain they cause, just the money they can receive.

They were very informative, and extremely nice. We took in our puppy to establish care and to have…read moreher get her puppy shots, they helped us the entire time

Dr. Mai is attentive and caring and takes plenty of time to make sure our cat is ok! Highly…read morerecommend east valley vet!

Truly want to like this clinic but this last visit was the last straw. The staff in the entry were…read morekind and helpful as was the technician. However, while I was waiting for 30 minutes to have our dog seen, I had to listen to loud talking with the staff including swearing and calling someone a "B****". Then Dr. Butler comes in (after I can hear her talking so loudly about how I chose not to get a kennel cough shot) and proceeds to be very abrasive, loud and dismissive. She cut me off about 5 times with every question I asked, was upset I didn't want to get the kennel cough shot and then acted very passive-aggressively when saying "so your dog doesn't like other dogs". That was her say I should get this shot. She continued to cut me off until I asked her to let me finish. In addition, the dentist who worked on my dog's teeth to clean them last said she could come back for a teeth cleaning without anesthesia as she was so calm and cooperative. When I brought this up to Dr. Butler, she nearly cut my head off saying that would be "bad medical practice and he has NO authority to determine this, only I CAN". SO UNPROFESSIONAL and again, seems as though they are only interested in profit, not wellness. She proceeded to tell me their dentist has no authority to make decisions or recommend treatments, in a very rough and unprofessional way. Hopefully, their new vet will be better.

I highly recommend Major Street Pet Services. Our very kind hospice vet Dr Layne Norlund with Lap…read moreof Love recommended I contact them when the end of life came for our beloved cat of 20 years. It was a tremendous comfort to our family to find Major Street Pet Services. The place itself is very beautiful, peaceful, clean and well maintained. They had a variety of products and services available for us to choose from to help us suitably commemorate our beloved friend. Tyler, one of the owners, was very compassionate, considerate, comforting and respectful toward us in our time of loss. He is obviously skilled at handling grief during one of the most difficult transitions all loving pet owners eventually face. I highly recommend Major Street without hesitation to anyone facing those sad decisions for their beloved pets.

Thank you for taking such great care of our precious baby... now Chico is home. We appreciate your…read morekindness and support.

I have been a client of Holladay Vet for the lifetime of two beloved pets, despite their higher…read morecost, because I felt that their service was good and they had helped thoughtfully throughout the years. I found a dog on the side of the road and rescued him to foster him. I went in to get him checked out so that I could know about any health problems before he was adopted to his forever home, and to get him some immunizations just in case he was behind. During this appt they signed me up for a Paw Plan, stating that would be the cheapest option and not mentioning that it would be several hundred dollars when I canceled the plan at his adoption. So here we are, I have spoken to their billing department (Quentin who was rude and aggressive from the beginning) and their manager (Brittney who spoke to me with a complete lack of empathy and told me it wasn't her job to explain to me why we couldn't come to a compromise over +-$100), neither of whom has been able to explain to me why I should be paying hundreds of dollars for an adopted dog to get two immunizations when I could have gone any number of other places for immunizations that would have costed me less than the Paw Plan payments. They were rude and completely uninterested in a compromised cost, and they have absolutely lost my business forever. Don't expect for any longevity of a perfect client who has paid tens of thousands of dollars over the years, to get you any special consideration. Just a small amount of compromise would have left me feeling better about the interaction and about Holladay Vet in general. I would STRONGLY suggest that Holladay Vet invest in some customer service with their billing. The vet techs and people working at the desk clearly have some; it would be a good idea to clean up the back half so that people like myself don't feel so betrayed and taken advantage of. I would suggest going to ANY other vet clinic in town.

I called to make an appointment, and was told to do so online, which I did. When I arrived at the…read moreclinic for my scheduled appointment time, it seemed to be Standard Operating Procedure to gaslight me every which way possible rather than simply admitting their online system had failed. If you insist on only using an online booking system, it is not a responsible business practice to have no way of accommodating your customers when it glitches, other than telling people they will have to come back in a week.

Incredibly grateful for Dr. Layne 's compassionate assistance with our best ever cat friend…read morereaching the end of 20 years together. He was understanding and patient with us going through the grieving process with the end of our beloved pet's life in sight. He showed kindness and respect toward our little cat and toward us, her friends and guardians. He explained the choices very clearly and without pressuring us. I recommend him highly to anyone facing those difficult transitions.

Edited again to say the vet that showed up, was meh, but not only that he put our information on…read morethe dog he put down the same day so we also got this, leading to us worrying about actually getting what we ordered for our pet, or if we would actually receive him at all. Yikes. The crematorium blamed Dr. Lane for this. What a bad mix up! They assured us we would receive what we ordered. We received stuff from them 1.5 months ago and they were beautiful, so I am hopeful. Edited to say in response, exactly, you charge a very premium price and do not deliver on that, it's not handled seamlessly as it once was and it costs much more, there's no invoice, and you have to call the crematorium separately and pay them? Just call a mobile vet. Check on Reddit for similar reviews, etc. Last time we called lap of love through a family recommendation it was perfect. This time, not so much. We called to see what their schedule was like etc. when we scheduled it was $860! Last time, for way better care, concern, and service it was $485. Okay okay, we did ask for paw prints etc. we did just let a pet go down the street, we didn't want to put the cat in the car, cats hate cars. So it was a weird surprise when we were told we had to contact the cremators for that and it was an additional $150. So over $ 1000 to put a cat to sleep. We really should have just drove him down the street. Last time everything was taken care of and it didn't cost anything close, including the ceramic paw prints. This is not a premium service and is charging very premium prices. But down the street, after hours at midnight on a Sunday, that was $730, +$80 for ER services, and ceramic paw prints, and they gave us nose and paw prints, and fur clippings. Group cremation for both and they both used the same crematory for ceramic prints, etc. I have recommended for years and I will no longer do so. So misleading. Find a mobile vet directly.

These professionals are the best. Very friendly and everything is up front with them. No guessing…read moreor wondering. They delivered my Aydee's pups "C" section. Things couldn't have gone better.

Today I had to say goodbye to my 7-year-old German Shepherd for quality-of-life reasons, and the…read morestaff at Hillside Vet were truly wonderful. They were kind, compassionate, professional, and efficient without ever making me feel rushed. They treated my Bella with dignity and made an incredibly difficult day a little easier. Their pricing was also very reasonable, which I greatly appreciated. I'm deeply grateful to the entire team and would highly recommend them, especially during such hard moments. Thank you to everyone at Hillside Vet!

I used Merrypets for group hikes for my dogs. My dachshund would come home appearing happy, and I…read moreassumed he was having a great time. Looking back, I think he was just happy to be home. I started noticing he would growl when I touched him, which was very out of character. At first, I didn't think much of it, but as it worsened, I examined him more closely and was shocked to discover scabbed areas under both of his front legs, resembling severe rugburn. After another hike, I checked him immediately upon return and found his front legs raw and bleeding in multiple spots, with his fur matted in tight knots. I took him to urgent care, and the veterinarian confirmed the wounds were fresh trauma. My dog is 8 years old and very active, but because he's never been off leash before, I had specifically requested that he be kept leashed on hikes. The other dogs were off-leash, and I worry that while trying to keep up with the group, the handler, Caitlin, may have dragged him when he couldn't keep pace. I reached out to Mary for an explanation but received no clear response or indication of concern for my dog's condition. I asked Mary if she would cover the vet bill. Instead, she said she wanted to speak directly with my vet. When I brought that request to my vet, they informed me that she did not have a right to access my pet's medical information due to HIPAA laws. Despite everything, I was kind enough to let the situation go--but I refused to pay the bill for the hike where my dog was injured. Now Mary is charging my account anyway. A good business owner would have shown concern and at the very least offered an apology. Instead, she has shown no empathy and no accountability. This experience was incredibly distressing. I cannot recommend Merrypets based on what happened and how poorly it was handled. My dog has had no more injuries since he stopped going out with Merry Pets. He's happy again and no longer growls at me.

Our fur babies love hiking with Merry Pets. They look forward to their hikes and are well taken…read morecare of. Highly recommend!! Trust them completely with my boys.