Office manager was horrible to deal with. Don't go here. Wasn't there ten minutes and she accused…read moreus of trying to trade her a vehicle that didn't run. We didn't even talk about the trade in yet when she said that. They obviously don't need our business.

Horrible horrible place. The owner is so unprofessional. She sends threatening text messages. Calls…read moreher customers dumb asses and insults them. Never seen such a nad company. I called her and let her know that I was reporting her to the BBB and she laughed and said go ahead. I fill follow through and report her. This company deserves 0 stars

Got my wifes car here. Not bad place. Decent cars for price. Had AC issue with car and as of right…read morenow they are taking care of it.

Well, I made my perfect purchase when I got my car, that's what I said haha. But I got my Nissan…read moreMaxima 2011 from this dealer and all was perfect but to the next week the engine light turn on and I tell them, but they don't help me. The man who sold me the car told me "It's not my problem" and I tell him " I just recently buy my car from here" but anyways he didn't help me. So, if you buy a car from here, you have to pay if your car doesn't start or run good or something else happened.

Found the little red car we wanted. Damian and Raed were flexible and responsive, providing fast…read moreresponses to every question. The car was detailed and trailered to us. It has met and exceeded our expectations. Thanks so much!

Do not do business with ARK Motors…read more The experience my family had was not just disappointing -- it was financially devastating. After the hurricane, we were in an extremely vulnerable position and needed to replace both of our vehicles quickly. When we visited ARK Motors, the car we ultimately purchased appeared to drive fine during the test drive and looked visually acceptable for its age. Based on that representation, we moved forward with a $12,000 purchase. Six months later, the reality became clear. We are now facing over $5,000 in repairs just to make the vehicle safe to drive. Once our mechanic conducted a proper inspection, the findings were alarming: Zip ties literally holding engine components together A severely compromised suspension system that was actively causing further damage A broken tie rod A missing catalytic converter Extensive suspension failure requiring a full rebuild These are not minor wear-and-tear issues. These are serious mechanical and safety concerns that should have been identified and disclosed before sale. To make matters worse, we were strongly encouraged to purchase an extended warranty that was described as comprehensive coverage. When we attempted to use it, it covered virtually nothing. Despite the warranty being written for the exact vehicle sold to us, coverage was denied due to "aftermarket parts." The dealership would have been fully aware of any aftermarket modifications at the time of sale, yet still sold a warranty that could be rendered useless because of them. It is difficult to reconcile the heavy display of Christian messaging throughout the office with business practices that left our family in this position. Ethical representation matters -- especially when customers are already in crisis. We trusted this dealership during a vulnerable moment. That trust was misplaced, and the financial consequences have been significant. Protect yourself. Ask for an independent inspection before purchasing. Read every warranty exclusion in detail. And seriously reconsider doing business here.

Reading these reviews, I had to make sure that I was reviewing the correct place. I had been…read morecarless for six months as a mother with a child with special needs. We took our car to dealer services in Apopka after a friend. Highly recommend recommended their services. We received fair pricing and I've had my vehicle a month now and it drives better than it do before. The only inconsistency that I found was when I dropped off my vehicle via AAA It was absolutely spotless! There was no hair. Yes, I have a dog but she is a Grey American Bully with short hair. The hair in the vehicle was a long haired golden retriever I would assume large breed. Nothing when I got the vehicle back. My backseat was absolutely covered in it. I left it as is because I was so excited to be able to drive my vehicle again. They did a great job!

i would give zero or negative stars if i could…read more they rent our dirty disgusting and unreliable raggedy cars for "doordash & uber" - got a flat tire first night having the car -told us it was our fault and charged us for a nail in the tire - picked up the car in dirty condition - transmission went out on the car while driving on the highway - refused to give us our money back

Service was great! You can reserve online, document the reason amd select a time. The staff will…read moreexplain in detail any service needed and prioritize the service over time if the problems do not need to all be addressed at once. You can receive text messages for the upcoming appointment. There is a nice waiting area with water and coffee available. If you cannot wait or donot want to wait they offer a pickup option and will return your car to you. Car repair and maintenance are not fun but necessary. We were in and out relatively quickly. We have found their service to be reliable.

Getting refund for my gap Insurance cost me two days, two trips to the dealership and being lied to…read moreby SM. I eventually had to contact the policy issuer. Sad thing about these people is most likely, none of the sales staff still work there. Owners/GMs treat everyone as disposable and push everyone to the brink. Not that the SM that lied to me was an honest Jon who had been driven into this sleazy position involuntarily. He got into this position pre-greased.

Seriously the best car buying experience I've ever had. Dwayne was so kind and laid back. I never…read morefelt pressured to buy. He gave me the time to test drive twice and to have the car inspected. Usually I feel a little stressed after making a big purchase but in this case I feel relieved. I know I got a good deal and Im happy to support this local small business. Thank you, Dwayne! Keep doing what you do.

Kelvin is the best. He's super honest, trustworthy and reliable. All around just a good person,…read morewhich is rare in the business. He's helped me with my veloster more times than I can count, even if I just have a random question about it. Best experience I've ever had with a mechanic.

To give you an idea of how difficult I am about trusting my mechanic--I used to drive my car an…read morehour and a half to my trusted mechanic when I lived in Jersey. Kelvin is excellent at his job. He is transparent and open, reasonable and clear in how he explains things to you. The entire team did an remarkable job on my aging car (160k miles and still going strong). They did not recommend unnecessary tasks that were not critical in keeping the car operational (like a dealer would), and the price for the parts and labor was excellent. I appreciate all of their work, their resourcefulness, and their capacity to work with my schedule to get things done right. I think I've found the place I'm willing to road-trip to so that I can have things done properly. :)

These guys sold me a wrecked car that had been fixed up and didn't disclose that info. They also…read morewere supposed to work with me to get a spare key for my car. They never did that either. Instead they just simply quit answering my calls. There are lots of options for used car dealers pick a different dealer.

R&R has an excellent staff and does great work for the body work I needed from an insurance claim…read more They are the best communicators on work progress I have ever had with an auto repair shop and their repair was flawless. Their web portal for updates on the servicing was great and I never had a problem contacting a person directly. Unlike some of the other comments, AAA Insurance worked directly with them and I never had an issue on the processing. There was a delay of two days because of a delay in a part shipping, but who doesn't have that happen anymore. I will most definitely use them again.

They do overall a terrible job They scam you they charge the…read moreinsurance but do not replace nor change sensors And other items for a few thousand $$$$ The shop is very small and amateur And to do an alignment they do not have the equipment and are going outside to a third party .....go to Gerber up the road This shop never gets the job done the first time wasting time to go there I see so many people coming there to complain