For few years I received a phone call every quarter to make an appointment for pest control…read more Billiot would charge my credit card then come treat my property.I also had termite contract with them. The pest control office has never had a problem reaching me. About a week ago I walk outside and see their truck so I went over to say hello. The man in the truck said he wasn't there to say hello he was coming to remove my termite bait traps. I was shocked. He said they had been trying to call me for my renewal but I was avoiding them so they were there to remove my traps. Wow. They have reached me every quarter for a few years and charged my credit card every time without problem. But for some reason they couldn't reach me for termite. Not true. The owner Steve was so rude. Now I have purchased my own traps so as they pick up their trap I will drop the same plastic trap back in its place. In other words if this happens to you, go online and buy your own very inexpensive traps. Pretty crazy.

Prompt...Professional...Effective. Billiot Pest Control is a great value, bringing peace of mind…read morethat the termite scourge isn't munching away undetected.

I have been a customer for a fee months. They are extremely professional. Friendly, responsive…read moreand no pests at home!

I had an issue with a possum and sent out a project request via Yelp. Spidexx did respond within 24…read morehours. Although this company was unable to help me with my request, they were able to recommend another company that could.

Five stars for the pest control service, minus -10 for the termite side…read more long time termite customer. For many years I have had to beg somebody to come out and do my annual inspection. This year, they must have a contest going with their termite employees because in a one month period, I have had over a dozen emails, as many texts and phone calls from multiple employees trying to set up my annual inspection. one actually showed up unannounced and would not take no for an answer. No, you cannot come in, we are about to go out did not deter her. Finally, the truth came out. they want to sell you thousands of dollars of additional service. the manager will not speak to me or return my calls. Next renewal date, I'm going with another company, but I am keeping the pest control service. They do a great job and are very responsiv.e

Please make the 0 star an option, Yelp!…read more It all started with big bites across my children's upper torsos, as well as on my wife and then me. We noticed tiny poppy seed size bugs on our sheets... off to the urgent care! Complete body lice treatment head to soles of feet with cream for 14 hours. Fog the upstairs with permethrin. Pay hundreds to have linens and furniture covers laundered. Ran tons of loads of clothing laundry. Then we call Orkin. It's a Sunday. Orkin customer service - sure thing we can get someone there tomorrow first thing in the morning and have you sorted same day. Many of our trucks carry supplies to do treatments right after inspection. Great. Paid $100+ on the phone = the fee for inspection. The next morning at 8am the inspector arrives. We collected 40 of the now dead insects (from our treatment), put them in a ziploc and hand them to him. They are Poppy seed size and visible to the naked eye to be round with little legs. There is one we find on my wife's pillow and then dozens we find on the window sills opposite side of the room. Inspector says "I've never seen these before... I'll need to bring them to the lab right away and look under a microscope." That all before 9am. Then... radio silence the whole day. So I call 3 times to get a status update. Each time customer service assured me we'd have an answer - even put me on hold to call the office and the specific inspector. At 2pm he tells the customer service to tell me that he has been out all day and is getting back to the office late but will have answers for me in an hour. Of course, he doesn't call back. Tuesday morning our window sills are coated with these bugs. I call Orkin again and they say they will elevate this to the manager of the Orkin branch in harahan. They also tell me that if the bugs are lice they can't help us. According to this 10 year in the field Orkin veteran, they don't treat lice. Then I get the attached text message FINALLY from the inspector. See photo. FYI I took a photo of the bag before handing it to the inspector. Read his analysis and look at the photo for yourself. 2 insects in the bag and the rest appears to be dirt? LOL. No phone call. This is the value the customer gets of paying more than $100 for an Orkin inspection. So I do a little online research... why so many of these creatures on the window sill? Sure enough bird nests can be vectors. I go outside my room and on the porch in the wall is a European starling bird nest. I get up on a ladder and there are literally thousands of these awful bugs on the exterior wall around the hole the bird created. People are usually under duress when their home is infested. What do you, the reader, think of this customer service and value for payment received from Orkin?

We have been using Pied Piper Pest Control for years for termite protection. Very satisfiedread more

Impossible to get out of the contract, I wanted out within the first few months, kept changing me…read morelong after the service contract, service wasn't that effective. I'd tell anyone to just run the other way.

Leonard came all the way to Metairie to help me out and was on time, able to come out that day for…read morean emergency flea control, and was super kind! If you have an infestation, call Leonard!! Thanks First Choice

Leonard was responsive, honest, thorough, and I recommend his services. I actually hired him for…read moreongoing pest control services after receiving his inspection report.

**WARNING TO FUTURE CUSTOMERS -- PLEASE READ THE REVIEWS CAREFULLY AND EXPECT A REBUTTAL BELOW THIS…read morePOST. In my opinion, do NOT automatically believe the company's response without reviewing the actual facts and documentation yourself.** My experience with LaJaunie's Pest Control was extremely disappointing and financially stressful. I was sold a very expensive rodent package, including approximately **$18,000 in exclusion work** that was supposed to help prevent rats from entering the home, in addition to attic cleaning and ongoing pest services. Despite all of this work and money spent, I STILL had rodent activity afterward and was repeatedly told to "just wait, it takes a while." **PLEASE READ THE CONTRACT CAREFULLY.** From my understanding, the cancellation terms heavily favored the company and included major financial penalties tied to the remaining balance of the agreement. The billing issues became even more concerning: * After already making **11 out of 12 payments**, I was told I could cancel and would not owe additional payments. * I later continued receiving charge notifications and attempted charges to my card. * I spoke with **Shelly twice** and was specifically told there would NOT be an additional **$49 charge** because they were "just picking up bait boxes." * Another charge was still processed anyway. * When I called back, management stated I still needed to pay. I was also told the company "records everything," yet the information later being described as part of my alleged agreement was NOT what I stated during the conversations. I requested copies of the recordings they referenced and am still waiting. Fortunately, I also keep my own records of conversations. When I raised concerns, I was told the employee involved "no longer works for the company." Again: PLEASE document everything in writing, save screenshots, review every clause carefully, and get multiple opinions before committing to any large pest-control contract.

We ended up with the dreaded dry wood termites and after paying our usual termite company to treat…read morethem, they just moved over about 15 feet. We started looking into companies that treat small areas of dry wood termites since we didn't need the house to be tented and found Lajaunie's. They offer a whole house no tent dry wood termite treatment that comes with dry wood termite coverage as long as you pay the annual inspection fee. It's pricey but the peace of mind that we won't be chasing the termites around the house is worth it. They treated the underneath of our house, the attic and drilled holes on both sides of each door and window to treat.

I chose them several years ago after reading reviews. Very satisfied with results. I needed help…read morewith fleas from my cat, having them come sure beats bombing the house and is more effective.

Brans Pest Control has offered me a top notch, professional, and kind service. They listened…read morecarefully to me before tailoring a smart response.

On time, easy to book and provided great service. Thanks for meeting our inspection needs.read more

Hired them for termite treatment . Don't know outcome …read more Thorough inspection that day and scheduled for treatment June 2.