Absolutely a top tier experience. It is its own island across the water from Venice. The moment…read moreyour water taxi landed the staff is there to meet all your needs. The venue just has everything you ever wanted in a resort. The rooms are beautiful with your own balcony and sitting areas. Family friendly with kids activities. Water taxi to Venice every 30 minutes.

We were put in 2 "upgraded" deluxe rooms. I'd hate to see a regular deluxe room. The rooms were…read moredisgusting - stained furniture , dirty carpet. Window was blocked by a huge bush -- no light - Asked for another room - what they offered was just as bad. The private water taxi (100 Euros) was not worth the money to pull into the hotel - its not special at all. But if you don't do that and take the train, you'll have to take the vaporetto hauling your luggage to San Marco to catch the free shuttle to the hotel. No one would stay there if there wasn't a free shuttle. All the 5 star reviews are fake. Staff was snickering at us, food was bland and overpriced. New hires didn't even know how to make the simplest drinks or even pour a draft beer. The architecture does not reflect the naturalistic and architectural heritage as they describe. The building and common areas are old, cold and dirty. If the rooms are dirty - the spa is dirty and unsanitary. We were planning on spending a lot of money at the spa but passed. We already spent the money to get there and stay at this 2 star hotel - I felt in all good conscience NOT to spend any money at JW. We had a lovely day at a spa off San Marco Square. Don't eat at JW - unbelievable restaurants with tremendous food in Venice - especially the walking food tour with Marianna - Stay at a true 5-star hotel - NOT the JW MArriott

What a great hotel and restaurant! Connecting bus stop next to hotel. They sell tickets for the…read morebusses and boats at the counter to surrounding sites and locations. Spacious rooms, gorgeous balconies on some! A/C is quite effective. Huge bathroom and shower. Lobby is large with many conversation areas. Meeting rooms as well. True 5 star! Beautiful pool and nice fitness center! A few minutes from Marco Polo Airport.

We truly enjoyed our stay at this hotel until the last part of our trip when we began noticing that…read moreitems from our room were missing. On Friday, 11/08/25, we realized that a small bag containing only our receipts, which had been sitting on the dresser by the mirror, was gone. Since it was only receipts, we did not think much of it at the time. The next day, Saturday, 11/09/25, the jewelry and gifts we had purchased in Murano also went missing. These included a thank you gift for my sister (red Murano glass earrings), a bracelet and earrings for our daughter, and a Murano glass bottle opener. All of the items were kept together in their jewelry boxes in a plastic bag on the dresser in front of the mirror. Altogether, the value was about €80. We discovered the items were missing on Sunday while packing and doing laundry and immediately reported it to the front desk on 11/09/25. We were told that both the front desk manager and general manager were off that day. Staff said they spoke with the cleaner assigned to our room, who denied taking anything. Since there are no cameras inside rooms, there was unfortunately no way for us or the hotel to verify what happened. When we checked out on Monday, 11/10/25, we spoke with the front desk manager. He was polite, apologetic, and tried to help. He refunded us $10 for the laundry coins we had purchased, but that did not come close to the value of the missing items. He suggested that perhaps the items had been mixed in with the blankets and thrown away accidentally, but we explained that everything had been sitting on the dresser, not in the bedding, and the items were heavy and in boxes. After returning home, I waited about a month to see if management would follow up or offer any additional resolution, but I never heard back. I am not someone who normally leaves negative reviews, but this was very disheartening, especially because we traveled to Venice for our wedding anniversary and had an otherwise wonderful stay. Unfortunately, this situation left a lasting negative impression on what could have been a perfect trip.

Enjoy my trip to Athens and Italy. Wonderful group of people I'm traveling with. The hotel is…read moresimply beautiful. I'll shop and see what I can bring home.

Gorgeous Building, Rooms well appointed and very clean. Amazing rooftop bar, with a stunning sunset…read moreview. We had the most interesting old fashioned there. Smoked, with green apple slices and dark chocolate. Never in a million years would I have thought these would taste the way they did together. So amazing we had to have two more!!

I stayed in the Family Room for 2 nights and I had a very comfortable stay! The rooms are spacious,…read moreclean and there is complimentary wi-fi. The only minor complaint is that the showers is a little difficult to enter. The bath tub is a little high and I have short legs LOOOL. I really liked the location of the hotel. It is about 2.5 miles away from the Marco Polo International Airport! It is in more of a residential area but the hotel is right next to a bus stop! The complimentary breakfast is from 7am - 10 am. It is buffet style with a pretty good variety of food! The restaurant staff were helpful and friendly. I will definitely stay here again when I visit Venice again!

Decent stay 5 min drive to airport near Venice. They have $8 shuttle ride to airport every 30…read moreminutes. Small town with buses to take you around. We walked a few blocks & found some restaurants, RX, & quick shops. We ate at the hotel restaurant that has a nice menu of food & drinks! We also had a drink at the hotel bar which the bartender is crafty & can make just about any drink you like. The room beds are firm & may have to ask for extra pillows, which they're very accommodating. If you like room temp cool find that AC control hidden on wall it'll take a bit to cool Down. The shower has decent water pressure, just a huge step getting into & the bathroom lights are dim. Staff are friendly & I would stay here again.

This was by far my favorite out of 5 hotels on my recent trip to Europe. Maybe its the romantic…read morevibe that Venice gives off? The hotel isn't directly on the canal so you won't have all the hustle & bustle of tourists and shops but its within 2 mins walking distance of them. If you have luggages, BEWARE, you might need to lug them UP & DOWN staircases over the canals...HORRID....BUT you can also take a boat via the canal and arrive on their front doorstep. ;) sweeeet. The hotel was luxurious. I thought everything was near perfect from the beginning to the end of my stay. The front desk personnel personally walked us to our room and went down again to bring up our luggage. Stepped into the room and found bathrobes/slippers nicely folded and waiting for us. The room was beautiful and had this antique-y feel yet super elegant at the same time. Gold hues. LOTS OF GOLDEN COLORS. Lol. They even have a "butt washer" in their bathroom...very interesting indeed. I believe they have a gym, library etc but who needs all that when you have so much excitement outside the hotel?! BREAKFAST BUFFET: Lurved! I brought a mini Nutella home.. ;) they have fresh fruits, a pancake maker, eggs, sausages, different cold cuts & salamis, salads, Italian pastries/breads...I enjoyed looking at all the different foods they offered. While you eat, you can look out the window at the canal right next to you. Anyway..I LOVED THIS PLACE. Highly recommend! **they offer daily free boat rides to Murano island...we didn't find out til the last day so...

Amazing. Such a hidden gem in the perfect location (pretty much in the center of everything about 5…read moremin from the rialto). We had 3 adults and shared a suite. It had a pull out couch in the living room and separate bedroom. The windows opened to a small canal as well. The bathroom screamed luxury. It was a great find at a great price. The front desk is extremely helpful, they go above and beyond to help. I had an issue with a water taxi reservation and they went out of their way to help even tho they got no money out of it. They even had to search online for the correct numbers for me. They were just simply nice enough to make calls for me because they speak italian and all i can say is Grazie lol. Breakfast was included in our room rate and its a very large spread, complete with a make your own pancake machine. We ended every night in the hotel bar. Its a cozy place that is very welcoming. One night we were walking back to the hotel and heard the most beautiful music and singer. When we got closer we noticed it was coming from our hotel bar! Such a wonderful experience. Id definitly stay again.

A very nice and comfortable hotel. The rooms are smaller than American hotels, but you're not here…read moreto sit in your room! Staff was very friendly on checkin. Breakfast is 20€ and honestly not really worth it. You're minutes away from exploring Venice.

I enjoyed my stay at AC Marriott Hotel Venezia. I would most definitely stay here again if I were…read moreto visit again. It is more expensive than some boutique hotels but the rooms are clean and modern. For me that is very important. You may have to take a boat taxi or walk to get into the restaurant and shops area but if you're ok with a 20 minute walk it's worth it. Front desk staff were very polite and helpful.

It was like staying at a mueseum, and Mr. Garavaglia and the staff made it a wonderful visit.read more

We stayed here for 3 nights during our family trip to Venice and the hotel is exceptional. Quiet…read moreand peaceful right outside hectic Venice. Located in a palace, highly recommend and make sure you ask for some extra coffee chocolate and raspberries in the morning.

It pays to be a Marriott member. This was a last minute booking. The hotel is a few miles from the…read moreairport and walking distance to the shipping malls. There is a restaurant on the first floor and a convenience store. If you need to use a computer and printer, they are located on the first floor. The room are clean and the bed is supper comfortable. The staff is helpful and they do speak English.

This hotel is clean and smells good the minute you walk in the lobby! The staff are all friendly…read moreand helpful. Also the rooms are a good size considering this hotel is in Europe! Bed is so comfortable, big bathroom with tub and separate shower stall!! The location is near the bus stop so Venice is a 15 min ride from the hotel! Bus fare is only €1.50 compared to Uber for €60! Also within walking distance to the mall.