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    Orion Travel Technologies

    1.7 (6 reviews)

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    Theme Park Concierges

    Theme Park Concierges

    3.3(7 reviews)
    2.1 mi

    My Orlando based colleague referred to Ramon as "Mr Disney" and I can't think of a better…read moredescription. I reached out to Ramon several months before our trip to Disney to get some help figuring out the best plan of action for a princess obsessed 3 year old. He was extremely helpful in suggesting appropriate theme parks, restaurants and other activities. And then I hired Ramon to be our "concierge" for a day at Hollywood Studios. When we met Ramon I was feeling a bit frazzled after our first solo day at Magic Kingdom. My usual daredevil 3 year old had decided she was suddenly afraid of everything and was extra cranky thanks to a cold. We were making our way to "voyage of a little mermaid" when she burst into tears that she was now scared of Ariel. Sigh. Ramon didn't even flinch and suggested we instead meet Woody and Buzz from Toy Story. My daughter was all smiles again and as soon as she started to get fussy in the very short line he pulled a book of princess stickers out of his magical bag and stopped yet another meltdown. Disney is anything, but calm...but Ramon himself is cool as a cucumber. The 4 hours we spent with him were actually relaxing. He had a great plan in mind based on his knowledge of Hollywood Studios. Because of him we never waited in line longer than a few minutes and managed to do everything we wanted to do in half a day...and make it back to the hotel in time for naptime (mom and dad sure needed a nap too!). I originally worried it would be weird to have someone with us on our family vacation, but Ramon was a pleasure to have with us. He also did a great job of being helpful, but let us have our family time. We did all the rides, attractions and lunch on our own...and he was waiting for us after with a smile. And when my husband wanted someone to ride a roller coaster with him he was more than happy to help out. Disney is always fun, but can definitely be overwhelming (especially during the holiday season). However, it really will be the happiest place on earth if you invite Mr. Disney along for the ride.

    Save your money!!! Don't make the same mistake we did by using Theme Park Concierges!!!!!! Totally…read morenot worth it. It might be different if Ramon actually learned the name of his clients. (He still can't get it right.) He promised several things and did not deliver. It definitely wasn't stress free or worry free - If anything, it was the opposite. Sure, he brought us Starbucks one morning and did a neat trick with Soarin' with the kids, and waited in line for us for the Frozen Princesses. Oh, and dinner ran late one night past our fastpass time and he managed to get us in. -- BUT so not worth the money we spent for having him 5 days!!!! It might be different if he actually put the phone down and walked with his clients instead of leaving them. He did have a friend help him, Mary, who did a better job than he did. At least she actually made sure our party stayed together! Save your money and don't use Theme Park Concierges! You definitely won't be treated like VIP. I just wished someone would have mentioned something before I made the mistake of using Ramon for 5 days!!!!!

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    Orion Travel Technologies - travelservices - Updated May 2026

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