I have moved to this area less than a year ago. i highly recommend that if you are planning to move…read morehere, please reconsider. Lesa than a year in we have had everything done, from workers breaking the backyard door and refusing to fix it and from consistent power outages as well as water outages. we have emailed and paid money to have good service but it's not enough, this company sucks and I hope somebody else takes over.

I've been having a real difficult time trying to figure out who is in charge of the parking…read moreenforcements at one the property's. In 2017 somehow got 900$ in parking tickets. I also got one last night after the rat called Total Parking who by the way is Sketchy third-party Parking company who gives out tickets even tho you fallow the rules. Today I spoke to APM Jessica @ gta location who got right on it to help me resolve this issue that has happened to a lot of different residents. She was very helpful and understood where I am coming from. If you have any problems with this property she is the lady to speak to she actually listens and responds to you like your human. She made my day thank you. Never mind I'll be going home early this summer and will not be back for thanksgiving Christmas New Years or Easter no birthdays no nothing. These ppl don't care.

We changed promptly management May of 2020 after some 49 years of service. Maple Ridge was our…read morechoice for many reasons one being they specialize in older town homes and we are very happy with the service so far, our property manager Justin Manafo had turned around a failing corporation in less then one years time with us, doing and completing the jobs our old property manager could not and did not do. Justin takes a lot of disrespect from residents but has always been very professional, always get the job done and goes over and above to get issues resolve.....it is very important to know..... your management company is as good as you make it to be and that starts with the board of directors that put all actions in motion. Working together is what makes us stronger and understand the needs of the community. People lash out because of frustration and COVID has not made it easy for any of us that's for sure.....No regrets at all for making the switch to Maple Ridge from my point of view.....I'm the president of our corporation and working with a our property manager Justin has been a great experience, I can honestly say I trust his options and looking forward to many years of working together to bring life back into our community and have its value continue to grow. Thank you Justin Manafo and Maple Ridge

Whatever you do, STAY AWAY FROM MRCM. I was on the Board for 4+ years and they were truly awful to…read morework with. I would give them 0 stars, if that was an option! Our manager, Faizan, was clearly overworked which led to him failing to follow up on everything. When we escalated with his manager, Adam, he often had no idea what was going on, and dragged out resolving most issues until Faizan returned, resulting in weeks of lost time. For example: - They sent notices with the wrong dates and times to owners and residents, or no notice at all, leading to surprised and annoyed residents - The Board had to hound them constantly for updates, and to actually do the things we asked. They had no portal for tracking requests, and ignored residents and owners emails for months. The Board created an Excel sheet and begged them to update it every 2 weeks, and he rarely did. If he did, it was full of vague timeframes that he would fail to meet - We realized after firing MRCM that they were calculating the fees incorrectly all along, by not rounding numbers up properly (!!) putting our finances at major risk - They never had our fire shutters assessed in 7 years, which is part of our building's required maintenance, and a major fire risk - They botched vendor inspections on site, by not communicating properly, leading to wasted time and money and annoying residents constantly. The Board frequently had to coordinate with vendors to ensure they were properly informed - For the first few years of service, MRCM didn't seem to record board meetings. A lot of comms were done verbally, so there is no record of what was done and why. Building drawings and Declaration documents are missing, and MRCM doesn't respond to requests -They were unable to manage vendors and contractors in a 1+ year long construction project, resulting in a stand off between contractor and engineers, which ultimately required us to mediate and hire a lawyer. MRCM cannot navigate difficult situations, or projects that require a delicate touch or juggling multiple priorities. AVOID. We just fired MRCM and it was a breath of fresh air having a professional company step in, finally. For 4 years, the Board basically did our manager's job, for free. Do yourself a favour and stay away from this company. They are a giant headache to work with!

As a new Canadian, Sabine at Buttonwood made our home search a pleasant experience…read more Sabine is very knowledgeable and more importantly listened to what we are looking for and quickly found us a place at an affordable price. Highly recommend Buttonwood!!!

My family and I lived at a Buttonwood property in Toronto for two years. The unit was in such great…read morecondition upon our move in date and required little to no calls to property management. However, when there was a need, Sabine was very attentive and constantly made herself available. If I were to return to Canada, I would seek out Buttonwood Properties without hesitation.

Check this out ! FSR making late payment on behalf of our…read morestrata ...charging us the late fees . Correspondence from pending CRT complaints never forwarded to strata . Propert manager that basically ignored a good portion of the requests he fielded. A lot worse than I ever thought . 1 star is min ....) is fitting .

I live in Upper Duke Crescent. There is a security guard supervisor named Harish Kumar who sexually…read moreharassed me at the reception desk by saying something sexually. His attitude was also very rude from the beginning. I contacted FirstService Residential head office couples time and requested to speak with the regional manager Paris, because this is a serious matter. FirstService customer service promised that Paris would call me back, but I never received any response. It seems they are trying to avoid responsibility. As a result, I feel compelled to write a Google review to let others know how poorly this company handles resident complaints--especially cases involving sexual harassment. Furthermore, the security guard, Harish Kumar, tried to deny what he said, which is very concerning. It's frightening that the property management would hire someone dishonest to work as a security guard