My experience was amazing just an hour of sheer pleasure. The best facial I've ever had the…read moreatmosphere. There is amazing the minute you walk in the door.

Urban med spa- my new favorite place in Chico. The moment you walk in you immediately feel like…read morefamily. I came in for routine Botox on the forehead and I can't wait to come back! They entire staff was very skilled- informative and the place was spotless! It's so nice to find a solid Botox service in town! The price per unit was average, and I didn't have a single bruise or blood spot. Bravo!

Sandra is gentle and kind and I always feel amazing when I leave her. She listens to me and…read moreresponds appropriately as I have special needs skin. So grateful to have found her.

Kayla was fantastic! I instantly felt at ease and relaxed as soon as I entered. The spa is gorgeous…read moreand calming. Plus the facial?! Simply amazing. Exceeded all my expectations and included some phenomenal skin care and a light massage. Looking forward to coming back & will definitely be recommending this to friends & family.

I can not say enough positive things about this place; from the massages by Sandra, facials by…read moreMikell, to haircuts by Britton. They're all fantastic!! I originally went here for a massage due to realizing that my posture had gotten horrible. Sandra does reflexology, which was new to me, but felt amazing! I got talking to Mikell one day about the issues I've had with my skin; I have extremely dry skin that causes breakouts. Nothing has worked, since I was 16. Until now!! Mikell is honestly a miracle worker!! And the products she uses are naturally based and wonderful!! After a couple weeks of getting regular facials, I decided "what the heck, I need a haircut too, why not??" and made a haircut appt. That was a lovely decision!! I told Britton to do what he thought would look good, and he did a lovely job! Different than what I had and a cut that has gotten me lots of compliments. Bottom line--they have a customer who will keep coming back!! The only thing I haven't tried is a manicure/pedicure. But I have a feeling when I'm due for one, I know where I will come!! Plus. They treat you like family! It's very welcoming!!

I recently got a 90 minute massage from Lora Jay and she is amazing! It's very rare that I fall…read moreasleep during massage but she relaxed me so deeply that I slipped into a peaceful slumber for a little while, until she gently asked me to turn over. She's intuitive, professional, and a clear communicator- letting me know ahead of time what to expect and making sure I felt comfortable to communicate my needs regarding pressure/intensity and areas of concern. Lora is also very knowledgeable and offered me suggestions for how to ease tension in my leg muscles using a foam roller, to continue loosening the muscles she worked on. She also doesn't rattle on with unnecessary chatter...unless that's what you want. I prefer quiet time to reflect and breathe into the work. Her demeanor is relaxed and soothing and at no point did I feel rushed, including afterwards when she encouraged me to take a few minutes to stretch and breathe before rising to dress. Lora is a true healer. I highly recommend her and I'll be returning again to receive her magic touch, for sure! :)

I recently visited Chico CA. I was pleasantly surprised to find Hydration Happens. I owned an IV…read moreclinic and feel qualified to review this very professional clinic. Every single person that assisted me were professional, knowledgeable, courteous, caring and delightful human beings. I will definitely return on my next visit. Thank you HH!

This place used to be my favorite back when Mollie worked here. Julia is also amazing. I always…read morehope I get her. Both of them NEVER had an issue finding my veins and getting the IV in painlessly on the first try, even when I was dehydrated or getting over the flu. Dr. Kermen also did mine once with zero issues or pain. The only issues I've had here are with the new people who I rarely or have never seen before. Allie had a hard time a while back and had to stick me a couple times. I have probably had 20 IVs between different clinics over the last 4 years, so this is nothing new to me. Today, I went in, and immediately realized the one nurse in here I had never seen before, James. I immediately got anxiety bc I didn't know how it was going to go. He stuck me TWICE in two veins on two different arms that people typically don't struggle with, and had to end up texting another nurse to come in on her day off to see if she could take a look. That nurse was Alicia. After looking me over, she tried a third time and nope, still couldn't get it. While she was looking me over, James was working on another client and couldn't get his in either and needed Alicia to come try that client too! At that point I decided I was over it and my anxiety was so bad. I did not want to keep being stuck, so I left and they refunded me and I sat in my car after and cried. I have a lot of anxiety every time I come in that it's going to hurt, and with Julia, my fears are always taken away, and I feel amazing after. This experience was so terrible IDK if I'll ever be ready to come back here or try another IV any time soon. I'm so bummed.

April is the best! I saw her years ago and remembered her friendliness and technique being very…read morequick and minimalistic on pain. So I had to come see her again! It was better than I remembered from my first visit years ago. If you haven't tried her yet and you are curious, take the chance and see what she is all about. She is easy to talk to, very thorough and skilled at what she does. I would recommend her to you in a heartbeat! I got a Brazilian wax and I could not be more pleased with how it feel and it looks.

I went to April to get an eyebrow wax twice. The first time she was nice and easy to talk to. The…read moresecond time she ripped off half my eyebrow and was rude, disresectful, and never called me for my third appt. This time I went to Matteo& co after my hair grew back. Much better and only $15 for an eyebrow wax. Not $20 Is NOT Wheelchair accesable unless you can fly up two flights of stairs.

I can't speak for the spa, but Jenni was a great masseuse! My back was killing me when I went in…read more I hadn't been feeling that much pain in years! The massage was the perfect combination of deep tissue and relaxation. I've had some very effective massages that left me bruised and stressed out, but not so here. I felt great and I also felt relaxed! I docked it one star since the location isn't the greatest. But the service and the massage was the BEST! PS. Oh and the receptionist was completely professional and kind. I was pretty confused by the following review...

I would give this business 5 stars if the massuese showed up at my appt or atleast apologized to me…read moreduring my return. Miles is the best esthetician. He really seems sincere and takes great care of your face! The building is a little old but they decorated it pretty nice. I have recommended everyone to go visit Miles for all their facial woes..and its 25% off for all new clients..A $70 facial for about $50! Cant go wrong

Claudia has been my "Beauty Goddess" (inside joke from years ago) for over 32 years since 1988…read more She once joked that we've been together longer than a lot of people have been married. My updated review may be a bit long but it is extremely necessary at this time. In 1990 I started dental hygiene school at University of California, San Francisco so I temporarily moved from Orland to San Francisco. At that time Claudia also saw clients at a salon in Palo Alto on some weekends so it was really convenient for me to see her there. In 1998, my late husband and I permanently moved to San Francisco when he started physical therapy school at UCSF. In 2001 Claudia got married and we attended her wedding on Kauai to a sweet guy I went to high school with. Eventually life got too busy for regular trips up to our hometown and my husband and I found stylists here in SF. But, we were never really thrilled and old photos confirm it. In 2006 my dad was diagnosed with a terminal illness and was hospitalized taking us back up to Chico every Thursday night through Monday morning for about six weeks. We had to cancel our hair appointments in SF and were looking at bit scruffy. Knowing that Claudia is generally booked solid for months and doesn't ordinarily take new clients, I took a chance anyway and reached out to her letting her know that we were in Chico and of our situation. She said, "Oh. Can you come in at 6pm tomorrow?" I thought that it was a miraculous turn of events and someone else must have cancelled. Turns out she stayed late just for us!!! My husband commented the next day that, "She's the only one who can ever get my hair right." He wasn't wrong. (heehee). My dad passed away a few hours after I saw Claudia five weeks later. Knowing that we would be going up to Orland more often to see our elderly parents we made the decision to break up with our SF stylists and get back together with our Beauty Goddess. Sadly, my husband passed away very suddenly and unexpectedly two years later in 2008. Claudia was there for me then just as she has always been, and worked hard to keep the vibe of the salon quieter and more relaxed & anxiety-free the first few times I was back in after he died. So here we are in 2020. On March 13th I had to return early from a month-long vacation due to Covid restrictions. I was in the middle of selling a house in Orland and had to be in the area on March 17th to finalize it. Again miraculously Claudia was able to see me that day with both of us assuming that a shut-down was eminent. And of course it was. In mid-June my hair was looking pretty funky so I reached out to ask what over the counter hair color would be the least damaging. Claudia responded by sending me my hair color formula and then talking me through the application process. I don't have the patience for the detail regarding my hair that she does but the outcome was presentable. I told her that I would promise not to color anyones hair if she promised not to clean anyones teeth. In July, state regulations allowed Claudia to open her salon but for numerous reasons I was hesitant to schedule. I was so grateful when she called letting me know that she had had a short-notice cancellation and offered the time spot to me. I happily drove up to see her and especially enjoyed having the luxury of being the only client in the salon. But it's important to note that at Mecca Salon, each stylist has their own room with a door that closes. When I left, I jokingly said something to the effect of seeing her in another four months. Well, not surprisingly Butte County closed salons just a few days later. When the restriction was lifted recently, Claudia reached out to me. Again, I was not comfortable scheduling in advance. Fortunately, Claudia reached out to me with an opening today. Turns out she came in just to take care of me and once again I had the luxury of being the only client in the salon the majority of the time. As a dental hygienist I have a solid grasp of proper infection control and Claudia's sanitation protocol is very thorough. She cannot use her blow drier at this time but so what. Yes, the appointment takes longer without the use of the large hair dryer to process my hair color. Again, so what. I truly appreciate all of the steps she's taking to ensure client's safety. Cheers to another 33 years together, Claudia!

Waited over 5 months to get a call back to book an appointment so I could use a gift card. I…read morefinally got tired of waiting and went to use it on the shop thinking I could at least get some good hair products, except I couldn't find any. I struggled to find things to use the gift card on actually. I did see a couple people leave really happy, wish I could've been one of them. Oh well at least it was a gift card and now I don't ever have to worry about trying to book with them again, or ever stepping foot back into that weird smelling salon.

**You have been warned. Never in my life have I refuse to…read morepay for a service. Never in my life have I experienced such deplorable, disgusting human behavior. I called made an appointment took a chance and got a massage here. I have gotten hundreds of massages over the world and over Chico. Not to say I understand fully what to expect from a foot massage place versus say a spa. I've had good and bad at both. It's Sunday I was in a pinch and didn't have many options. Despite the sign saying it's $40 for a body massage, when I went inside they told me it would be $45. As I am dressed for my massage I noticed that the only thing which separates me from the millions of bodies before me who laid on the bed with a thin sheet of transparent paper. In the next 30 minutes I will experience the artist experience I've ever encountered. The lady was giving me a massage is terrible massage is lackluster would be an understatement. Despite the fact that I requested for deep tissue. She proceeds to have multiple conversations with her colleagues as they enter the room multiple times. Each time she has these conversations she stops massaging. To make matters worse each time there was a customer she wouldn't abandon me in the room naked cold and come back only to resume even a more lackluster massage then when she had left. Finally the pinnacle of this event West when she exited the room for 10 minutes only to have a totally different person enter the room without warning to start giving me a massage. It had to be the creepiest experience I've had dust far. I only had one hour because that's how long my childcare was scheduled for to get this massage. The frustration building up in me was so that I could no longer take it I had to get up and explain that I was leaving. They then asked me to pay $30 for 30 minutes. I refused and told them to call the police because this was not service rendered.

The absolute best massage I ever had and I have had alot of them…read more Lucy got deep and my muscles and skin were tingling. I had many kinks from workouts and they are gone, it must be nap time! Also had foot massage- two therapists one on each foot, how wonderful that was!!!! The price is very reasonable also. Ask for Lucy for the best you can get. Thank you Lucy I will be back

Best massage EVER!!!! I live two hours away and I would definitely pass 6 other spas to go to Prana.read more

Best body work available. I have become a regular client due to the fantastic results. Caitlin can…read morefind the tight spots and help me recover from spinal surgery and stiff muscles. Very professional and friendly. Make an appointment on the web site. It works really well.