Absolutely the worst billing system. Do not go here. They will rip you off and be rude about it…read more You call and call and they never return phone calls.We were customers since they opened. We lost our job and still made a payment to them higher than our mortgage payment. Six weeks later when I was sick they told me very loudly that they couldn't accept me because my account was in collections. When I explained we just made a large payment they could not find it. I even have the certification showing the check was cashed. Packed our things up and went down the street to IHC . They treated us like royalty. Our family has been patients at Tri City for 20 years. It sad. The Doctors are great at Tri City. They need to fire their billing department if they want to keep their clients.

Bad, bad, bad. My son had a gash in his thigh and was in a lot of pain. It did not warrant a trip…read moreto the emergency room, but needed to be taken care of immediately. Went into this place at 9:02 pm (the doors were still opened) and they initially started to take my information and then looked down at the clock and said, "Oh, I'm sorry, we're actually closed." There were three nurses standing around and they all just kind of looked at each other and walked away. I get closing time and people want to get home to their families or TV shows or whatever, but this isn't a fast food restaurant! There's a child in front of you with a fairly severe injury in a lot of pain. Have a heart!

If you have to have an accident with a butter knife, these guys will fix you up! Doctor did a great…read morejob despite coming off an all day shift. Go to American Fork if you want a great burger, otherwise the experience was as good as can be expected!

The Women's Center has been great to work with throughout my wife's pregnancy. The staff is…read morecompassionate and friendly, and do everything possible to make sure you're comfortable and understand what's going on. They offer classes in house for breastfeeding and labor and delivery, and you can stop in for a tour anytime. Love that their facility is secured, no unwanted visitors can enter the Women's Center. The rooms inside are spacious and have every amenity imaginable. They're great. I would recommend delivering here to anyone.

I haven't been into this establishment yet. However, I might as well have been talking to a robot…read moreon the phone. She had zero compassion and barely asked questions about what I need. Freshly 21, I truly don't know what I need. I just know i need to care for my body. I did set up an appointment for birth control, we will see how goes. I cannot believe how uncaring and cold she was. So far I am extremely disappointed and not looking forward to the appointment.

The Customer service lady was terrible. She was so rude and not helpful at all. Just told us to…read morecall out insurance over and over again. We had already done that and just needed more information. Good luck! You need someone who cares to help people on the phones. Ridiculous customer service experience

I scheduled a scan and received a email showing my cost estimate with an offered discount if paid…read moreahead. I called the hospital to get a clear explanation of the charges. I was told they had checked on my insurance and I hadn't met my deductible so I was responsible for the full amount. I agreed to the terms to receive the discount and paid the amount ahead of the scan. There were no complications or issues. A month later I received a bill for more than I had already paid. I contacted the hospital and they said the original quote was only an estimate and the procedure cost was actually more than double what I was quoted. After disputing it with a manager (Matt) I still ended up paying a substantial amount more. Very unfair practice in my opinion. I would not have had the scan done had the cost been accurately quoted to me originally.

My wife gave birth here and even though childbirth is stressful and physically and mentally…read moreexhausting, the nurses and doctors made it a pleasant and comfortable experience. At no point did we feel like we weren't safe and in good hands. They were considerate and personable and they respected ALL of the wishes my wife and I had with regards to the birth plan and care of our baby. They even had yummy food and unlimited frazzles. Not much we could complain about for the couple days we were there.

I made an appointment to meet with Dr. Ogden to establish a patient relationship because my primary…read morecare physician retired. That was the biggest mistake ever. Dr. Ogden spent over an hour talking about how I should never get vitamin IVs and should drink Gatorade instead. He went on and on about his wife and told me that I was fat and should weigh 135 pounds. I am 57 years old, 5'2" and weigh 165 pounds. When I tried to tell him that I am very healthy he told me that many people tell him that they only eat a carrot but in reality, they clean out the fridge. It was bizarre. He told me that I needed to do lots of testing which all needed to be done at his clinic. He also took out a heart rate device that he said he purchased on Amazon for $30 and used it to determine that I had a normal heart rate. The next day I looked at the patient portal and was shocked to see his notes. He had diagnosed me with some serious conditions that I do not have. I made another appointment to let him know about the error, but he got offended and told me that if I didn't like it then I am welcome to never return. I did not return but the multiple false diagnosis will forever be on my medical record. I could be wrong but maybe he needed the diagnosis to justify to the insurance all the testing that he wanted me to have in his office. In my opinion, he has no idea about preventive health, and I would never trust him to give me any type of medical care.

Dr. Jeffrey Ogden, and his medical staff, are excellent at what they do! They pay attention to…read moredetails related to your health, and have amazing bedside manners. My wife and I have been going to him for years. We highly recommend his medical professional experience.

My wife had an appointment to get a CT scan and she needed a Biopsy on her lung plus see her heart…read moredoctor on the 10th. We stay in Roosevelt Utah, I started calling on the 6th of April to see if we could get all this done in one day the staff that was working on this called to say yes its all set first appointment is at 8am so we go up and spend the night and bring a friend to help wife in and out of car because I to am disabled we get a room for 3 on the 8th I got a call back from a staff member who said that my wife could not have the biopsy because she was on blood thinners, so we go get the ct scan done saw the heart team come home today April 12th, phone call is from Utah Valley Biopsy doctor who wants to know if we can come back no the 14th for the biopsy I say we was told she had to be off the blood thinner for 5 days he says let me call her heart doctor calls back it OK you can come in, if the hospital had to refund people for mistake like this I am sure they would check and cross all the Is

we came in to get our baby tested for jaundice. They were updating their system so they weren't…read moreable to get us back for sometime even with an empty lobby. I understand that this was nobody's fault there. I did make a couple comments about how I was concerned about my baby. upon leaving though one of the people at the desk, whose name is Isaac, was mocking me as I left saying over updating the system oh no, your baby might die. Our last baby did die very unprofessional. I don't think that this flamboyant gentleman deserves to be working where he is very insulting. Very dissatisfied with my visit.

This could be a 5 star review but Ms. Jackie with the sleep disorder unit was rude and difficult…read moreand therefore I refuse to give this place 5 stars. Parking was plentiful. We found the sleep disorder unit on the 2nd floor easily. Check in was easy breezy as I did the required registration process online prior. Waited roughly 10 min before being called back. Nurse asked a bunch of questions and then Dr. Staheli came in. He also asked a bunch of questions before agreeing to do the sleep study. After speaking with the doc he walked us to Ms. Jackie. Not sure if she was having a bad day, but she was rude and seemed bothered by doing a job and made us walk back up front to reception to get our insurance card scanned. The sweet gals told me they were so sorry that she made us walk back to the front and what an inconvenience when it could have been handled by Ms. Jackie. They scanned my card. Sent me back to Ms. Jackie, and then Ms. Jackie has the nerve to ask me to pull out my insurance card to verify the info! What?! After verifying the info matched she rudely told me a few dates that we could do the sleep study. I chose a date. She then told me I had to be back on a specific date fir the follow up with results. When I asked if my child needed to be present she said yes very rudely. I said well that date was her first day of school and I wouldn't let her miss it. She gave me the next date and said if you don't take this date you won't get your results for another 2 months after. Uh, ok, then give me the next date, she wrote it in a business card handed it to me and said expect a phone call from the sleep clinic a day before and don't be late. She turned back to her desk and we left, I do not look forward to dealing with her again, and I hope on our follow up I don't have to!!!

I am incredibly angry with Revere Health. My experience observing my wife getting a scan there…read moreconsisted of people in their early 20s lost, confused, and overworked trying to do more than they were able to. Whoever runs this place should be ashamed and embarrassed. They then ran the wrong test resulting in a false negative so my wife's ailment remained untreated trying to figure out another solution. Then they charged the wrong insurance and refused to back down that they could've possibly been wrong resulting in us paying a large sum of money for the scan. Again, I don't recall seeing anybody there who was over the age of 24. At a medical facility. They then were unable to admit that they charged the wrong place so we had to pay for the wrong test because, again, they messed up. Stay away from here. If a doctor recommends you here, say no. You're better off poking yourself with a knife. Did I mention that the 22-year-old-girlypop-would-be-phlebotomist poked my wife with the needle 8 times because she wouldn't believe my wife when she said her veins were too small for a regular IV? Or that I had to remind the 23-year-old nurse aid or assistant Provo bro what he forms he had and hadn't filled out and what questions he had and hadn't asked? Or that rather than trying to help us with their mistake charging the wrong insurance they just badgered my wife incessantly until she had to get her lawyer father to step in while they figured all this stuff out? Seriously, these people don't deserve even the microbial respect automatically assigned to an entity when scrolling past it online.